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"Awful service"

"I’m giving this hotel three stars because It’s located in the middle of town walkable to everything, now with that being said if you’re at a conference attention is on you, if you’re staying there attention on you, not so much, as we were told that there is limited food for breakfast, do to 1 of the conferences there using most of it. We stayed in a junior suite where our view was of a toilet bowl laying on the floor outside the window and the table where the help takes their break and smoke cigarettes and that was the junior suite view, it needs upgrades. it just is not worth the money that you spend, $12 a day to park a car per day and $25 to check in early, as a Hilton member that is ridiculous. The decor reminded me of when I stayed there about 5 years ago when I had a horse running in Saratoga and it basically hasn’t changed since then. They need to redo the entire place and they need to find help that actually helps you Then maybe I would stay there again other than that never again! Checking in They had bellhop to help you to your room checking out, My girlfriend was told oh we have no more carts at this time and no bellhops to be found so we needed To bring downstairs in four trips our own bags, never again!! I will give kudos to one thing the restaurant and the owner (Pat) is dynamite very attentive and very good. Other than that I’d give it two stars. Trust me look elsewhere or waste your money."

"The breakfast was fresh and plentiful. All staff encountered were very friendly and helpful. Bed is very comfortable"

"The place was so nice and comfortable. The bar was great - also nice to listening to music. "

"The room looks nice. There were some condition issues. Example chipped marble, some wallpaper, not lining up put the Internet did not work at all constantly bouncing in and out and very limited phone service. Not a good choice if you’re here for work or need to communicate with anybody."

"Lovely, charming hotel with a great atmosphere in a lovely setting. Great place to have a break from it all."

"Cool spot in an excellent location. Girl who checked me in was very helpful. Would stay there again."

"Clean room great breakfast "

"Beautiful hotel!!! Great staff!! Perfect place to stay. Right in the heart of town!!"