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"Misleading photos. Staff sit at the ground floor level and buzz anyone in. Random people roam the halls. The bed and pillows were the cheapest, most uncomfortable I have ever encountered in a hotel. The pool was fine but the whole thing just had a really depressed, depreciated, unsafe feel. The AC was controlled centrally and the temperature sensor didn't work. Weirder still they kept pumping in hot air even though it was actually fairly cool outside, so we were trying to use the AC to offset the unnecessarily high heating. The whole thing was grim and depressing. We left early."

"It was okay I was there for business."

"Very clean unit and pet friendly with bowls, snacks and poo bags. Appreciated the extra amenities like shoe dryers and towels for muddy boots. The interior doors kept slamming shut so some door wedges would’ve been helpful. Otherwise it was cozy and had everything we needed for a family of 4. We always look forward to stopping by when we go through Revelstoke. "

"Overnight stay coming back from Mexico. Great service again and the shuttle is very useful. "

"Great hotel and location. Food was very good. The only suggestion I have would be to have a walkway from the hotel to the casino so you don’t have to walk outside and through the parking lot. "

"Quiet and nice view of the river"

"The difference between 6 months ago till now is incredible, it’s so run down and so many sketchy people around. Was arriving back from my friends birthday party and there was an unmarked car and a guy with a hood on driving and he wound up stopping and he claimed he was security. The bed was like sleeping on a board and the pillows were way over stuffed. There was only one lady at the desk when I checked in and a guy arrived after me and tried to budge in front. I made sure to say that I was next. She didn’t see me prior. Maybe two people for check ins? I wouldn’t recommend this hotel and won’t be staying here next visit. Forgot to mention the noise alone from the surroundings is really loud. This place needs a major upgrade. "

"Nice helpful staff when checking in Pool was great although jets on hot tub were not working Rooms clean and quiet Breakfast amazing. The wooden recyclable cutlery is terrible. Cannot cut through the waffles or bacon A reminder to patrons it’s breakfast not shopping for a weeks worth of groceries!! "

"Everything was lovely overall. Improvement: we had no towel bars in the bathroom. No place for a hand towel. Used the shower rod for our pool towels. Used the corner of the bathroom door for our bath towels. "