- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good according to the displayed information provided
Stayed 1 night in Jul 2020
Photo gallery
Guest reviews
Very good
986 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
12 Annerley Rd, Woolloongabba, QLD
Explore the area
Mater Hospital Brisbane3 min walk
The Gabba15 min walk
Riverstage18 min walk
Brisbane, QLD (BNE)25 min drive
Choose dates to view prices
Deluxe Room, 1 Queen Bed, Non Smoking
Photos of Deluxe Room, 1 Queen Bed, Non Smoking
Deluxe Room, 1 Queen Bed, Non Smoking
4.8/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
28 square metres m2
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with premium channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Pillowtop bed, premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower and rainfall showerhead
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 1 King Bed, Non Smoking
Photos of Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
4.9/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
28 square metres m2
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with premium channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Pillowtop bed, premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower and rainfall showerhead
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, Multiple Beds, Non Smoking
Photos of Deluxe Room, Multiple Beds, Non Smoking
Deluxe Room, Multiple Beds, Non Smoking
4.1/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed and 1 Single Bed
28 square metres m2
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with premium channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Pillowtop bed, premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 1 King Bed, Accessible, Non Smoking
Photos of Deluxe Room, 1 King Bed, Accessible, Non Smoking
Deluxe Room, 1 King Bed, Accessible, Non Smoking
4.7/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
28 square metres m2
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with premium channels
Food & Drink – Fridge, minibar, electric kettle and limited room service
Sleep – Pillowtop bed, premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower and rainfall showerhead
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Accessibility – Wheelchair-width doorways, wheelchair accessible, portable bath seat, roll-in shower, height-adjusted amenities, bathroom grab bars and lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Photos of Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
More detailsRoom amenities
- 42 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed and 1 Double Sofa Bed
42 square metres m2
Layout – Living room and sitting area
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with premium channels
Food & Drink – Kitchenette with fridge, hob, microwave and cookware/dishes/utensils
Sleep – Pillowtop bed, premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower and rainfall showerhead
Practical – Free local calls, double sofa bed and safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Photos of Standard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Standard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
More detailsRoom amenities
- 48 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Double Sofa Bed
48 square metres m2
Layout – Living room, dining area and sitting area
Relax - Private hot tub
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with premium channels
Food & Drink – Kitchenette with fridge, hob, microwave and cookware/dishes/utensils
Sleep – Pillowtop bed, premium bedding and blackout drapes/curtainsBathroom – Private bathroom, jetted bathtub
Practical – Free local calls, double sofa bed and safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Suite, Multiple Beds, Non Smoking, Kitchenette
Photos of Superior Suite, Multiple Beds, Non Smoking, Kitchenette
Superior Suite, Multiple Beds, Non Smoking, Kitchenette
5/5 guest room ratingMore detailsRoom amenities
- 52 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 2 Single Beds
52 square metres m2
Layout – Living room, dining area and sitting area
Relax - Private hot tub
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with premium channels
Food & Drink – Kitchenette with fridge, hob, microwave and cookware/dishes/utensils
Sleep – Pillowtop bed, premium bedding and blackout drapes/curtainsBathroom – Private bathroom, jetted bathtub
Practical – Free local calls, double sofa bed and safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Brisbane
Located in Brisbane, Best Western Plus Hotel Diana is connected to a shopping centre. Queen Street Mall and Portside Wharf are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore South Bank Parklands and Brisbane Botanic Gardens. Looking to enjoy an event or a match? See what's going on at The Gabba or Suncorp Stadium.
Visit our Brisbane travel guideWhat's nearby
- Mater Hospital Brisbane - 3 min walk
- South Bank Parklands - 9 min walk
- The Gabba - 15 min walk
- Riverstage - 18 min walk
- Brisbane Convention and Exhibition Centre - 20 min walk
Getting around
- South Bank Station - 11 min walk
- Brisbane, QLD (BNE) - 25 min drive
Restaurants
- Hotel Breakast Buffet — 1 min walk
- Boo's Kitchen — 1 min walk
- Eat Street Northshore - 13 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
Food and drink
- Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: AUD 15 for adults and AUD 8 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- 24-hour fitness centre
- Shopping
- Spa services
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Corner/local shop
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- English
- French
- Italian
- Spanish
Business services
- 24-hour business centre
- 2 meeting rooms
- Computer station
- Conference space (1507 square feet)
Outdoors
- Garden
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - sports
- Reflexology
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cots/infant beds
- Climate control (heating)
- Linens
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 40-inch flat-screen TV
- TV channels
- Premium channels
Food and drink
- Electric kettle
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in between 2:00 PM and 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 20.0 per night.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 15 for adults and AUD 8 for children (approximately)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AUD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Diana Plaza Hotel Woolloongabba
Diana Plaza Hotel
Diana Plaza Woolloongabba
Diana Plaza
Best Western Plus Hotel Diana Woolloongabba
Best Western Plus Diana Woolloongabba
Best Western Plus Diana
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.2
Service and Staff
4.3
Amenities
3.9
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good, Affordable Choice
I had booked a hostel and could no longer take sharing a room. Hostel single rooms are the same as a nice room in a hotel. Hotel Diana was a breath of fresh air. Arrived around 10am, check-in was at 2pm. They accommodated me and I was in my room by 11am. Came with a bottle of wine (okay because it was free) for VIP members. Bed was very comfortable, bathroom was clean. Television was easy to work. Offered lots of services in and around the hotel. A little loud in the evening as there is a karaoke bar just to the left, but it wasn't rowdy, and usually died down fairly early. About a 15 min drive to South Bank Parklands and Kangaroo Point area.
Stayed 4 nights in Jan 2020
- Liked: Staff & service, amenities, property conditions & facilities
I've been staying here for many years now. Great central location. Free parking and wifi. Rooms are modern - as per the photos on the website. Staff are very accommodating. Toiletries supplied are quite basic - especially the soap - perhaps the only thing to be improved on.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Having to have a medical procedure at the Mater Hospital this hotel is the perfect place to stay at before and to recuperate after. The staff were very friendly, helpful and understanding.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with restaurants next to it and some lime scooters. The receptionist was friendly and the hotel room was nice.
Stayed 1 night in Mar 2020