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Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.1/5 Very good
986 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationMater Hospital Brisbane3 min walk
Popular LocationThe Gabba15 min walk
Popular LocationRiverstage18 min walk
AirportBrisbane, QLD (BNE)25 min drive

Choose dates to view prices

  • Deluxe Room, 1 Queen Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, Multiple Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDeluxe Room, Multiple Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsSuite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
  • Standard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room amenities

    • 48 sq m
    • Sleeps 4
    More detailsStandard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
  • Superior Suite, Multiple Beds, Non Smoking, Kitchenette

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • Sleeps 4
    More detailsSuperior Suite, Multiple Beds, Non Smoking, Kitchenette

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Brisbane

Located in Brisbane, Best Western Plus Hotel Diana is connected to a shopping centre. Queen Street Mall and Portside Wharf are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore South Bank Parklands and Brisbane Botanic Gardens. Looking to enjoy an event or a match? See what's going on at The Gabba or Suncorp Stadium.

Visit our Brisbane travel guide
Map
Popular Location

What's nearby

  • Mater Hospital Brisbane - 3 min walk
  • South Bank Parklands - 9 min walk
  • The Gabba - 15 min walk
  • Riverstage - 18 min walk
  • Brisbane Convention and Exhibition Centre - 20 min walk

Getting around

  • South Bank Station - 11 min walk
  • Brisbane, QLD (BNE) - 25 min drive

Restaurants

  • Hotel Breakast Buffet — 1 min walk
  • Boo's Kitchen — 1 min walk
  • Eat Street Northshore - 13 min drive

About this property

Best Western Plus Hotel Diana

Luxury hotel connected to a shopping centre in Brisbane with restaurant
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and spa services. All 67 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and electric kettles. Complimentary wireless Internet access and minibars are standard, as are flat-screen TVs with cable channels.
Best Western Plus Hotel Diana offers 67 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: AUD 15 for adults and AUD 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Shopping
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (1507 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 20.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 15 for adults and AUD 8 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Diana Plaza Hotel Woolloongabba
Diana Plaza Hotel
Diana Plaza Woolloongabba
Diana Plaza
Best Western Plus Hotel Diana Woolloongabba
Best Western Plus Diana Woolloongabba
Best Western Plus Diana

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Hotel Diana and receive a full refund?
Yes, Best Western Plus Hotel Diana offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Hotel Diana cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Plus Hotel Diana pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to 7:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is this hotel located?
Located in Woolloongabba, this luxury hotel is within a 10-minute walk of Mater Hospital Brisbane and South Bank Parklands. The Gabba and Brisbane Convention and Exhibition Centre are also within 1 mi (2 km). South Bank Station is 11 minutes by foot and Park Road Station is 12 minutes.

Guest reviews

Overall score and ratings for Best Western Plus Hotel Diana

4.1
Very good
5 - Excellent
362
4 - Good
441
3 - Okay
126
2 - Mediocre
35
1 - Poor
22
4.2
Cleanliness
4.2
Service and Staff
4.3
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good according to the displayed information provided

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good, Affordable Choice

I had booked a hostel and could no longer take sharing a room. Hostel single rooms are the same as a nice room in a hotel. Hotel Diana was a breath of fresh air. Arrived around 10am, check-in was at 2pm. They accommodated me and I was in my room by 11am. Came with a bottle of wine (okay because it was free) for VIP members. Bed was very comfortable, bathroom was clean. Television was easy to work. Offered lots of services in and around the hotel. A little loud in the evening as there is a karaoke bar just to the left, but it wasn't rowdy, and usually died down fairly early. About a 15 min drive to South Bank Parklands and Kangaroo Point area.

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

I've been staying here for many years now. Great central location. Free parking and wifi. Rooms are modern - as per the photos on the website. Staff are very accommodating. Toiletries supplied are quite basic - especially the soap - perhaps the only thing to be improved on.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Having to have a medical procedure at the Mater Hospital this hotel is the perfect place to stay at before and to recuperate after. The staff were very friendly, helpful and understanding.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient with restaurants next to it and some lime scooters. The receptionist was friendly and the hotel room was nice.

Stayed 1 night in Mar 2020