2/10 Terrible
William
30 May 2024
Disliked: Amenities, property conditions & facilities
First off the staff is very friendly and great. That's it though. the resort backs up to shanty town...literally. our balcony was 1 foot from a shack that had no less then 3 F dogs that barked non stop from 6pm to 2am. I couldn't sleep for 2 nights. I decided to book elsewhere to a resort 2 blocks down, I was desperate to get some sleep.
In the resort's defense they did offer me another room but the resort isn't that big, unless you get a room up near the beach, I can't imagine it's much quieter.
The executive 2 bedroom was dated and old. furniture was at least 15 to 20 years old. beds were cheap and hard foam mattresses.
The resort should stop renting out the place we stayed in. the resort is no where near 4 or 5 stars. I booked a place in aqua boracay 2 blocks down and that place is 5 start and wonderful. blew the 7 stones away and was cheaper!
I asked for a refund but they wouldn't give it to me. they offered me another room but it was still toward the back of the place and like I said unless you get a front room you'll hear freaking dogs bark all night. there are much better places to stay and they offer a great experience. this place is like an owner condo complex that rents their rooms out with very minimal services. It also depends on if the owner of the unit updated the one you rent. it's touch and go and I wouldn't recommend at all. this place is 2 star at best and good luck getting sleep.
William
Stayed 6 nights in May 2024