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"Great location , free bus service up front , manny water sports available , passenger boats to exciting locations on the lake , friendly employees "

"Exceptional. The hotel itself is absolutely beautiful with views of the famous waterfall! The staff was incredible, hard working, kind, accommodating and I can just keep going on and on. Excellent breakfast! The hotel restaurant food was great. Great location close to the funicular and train station! We hope to stay here again!"

"The rooms were cleaned daily and the staff were extremely pleasant and polite"

"Such an amazing view, super nice staff, loved staying here!"

"Loved our time here - will be returning! "

"Everything was wonderful! "

"Clean room and property. Staff is very friendly."

"All of the above. The room was nice and clean, and looked fairly recently built or refurbished. Staff was excellent and helpful Location was great"

"Clean room, great breakfast, and friendly staff."

"We enjoyed our stay here. "

"Can’t wait to stay here again!"

"Magical location with stunning mountain and town views. Fantastic staff. Hotel itself is beautiful with a wonderful atmosphere. "

"Staff was very welcoming, great location, lots of little amenities that you wouldn’t consider, like the fridge in lobby for guest use (most hotels here don’t have mini bar fridge in room), sauna, and fixed cost for guests at competitive price for the restaurant. Rooms are comfortable, homey, and clean. We only stayed one night, and didn’t get to fully enjoy it all, but would certainly rebook here! "

"This is older hotel, but staff were very friendly, easy walking to any transportation and many restaurants."

"Gorgeous hotel in a beautiful place. "

"Beautiful resort!"

"Amazing stay. "

"Nice comfortable property in Thun. Friendly staff, good European Breakfast."

"This is a “must stay and relax” type of place. The staff is incredible, the customer service is superb and the amenities (spa. Swimming, kayaking, paddleboarding, boating, biking, etc.) is fabulous. The property is lakefront with amazing views. It is centrally located to visit several cities and easy parking. Highly recommend and the four restaurants are so good. Great time and will visit again! "

"Our room was spacious with an incredible Mountain View and large outdoor balcony. The staff were super friendly and helpful. Great place to stay if you’re in that part of Switzerland. "