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Norfolk Hotel

Hotel in Birmingham, near Utilita Arena Birmingham
your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
4.8

Popular amenities

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Map
267 Hagley Road, Birmingham, West Midlands, B16 9NA
  • Popular LocationBroad Street3 min drive
  • Popular LocationUtilita Arena Birmingham4 min drive
  • Popular LocationUniversity of Birmingham5 min drive
  • AirportBirmingham (BHX)33 min drive
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Room options

Premier Double

  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Premier Twin

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Double

  • Sleeps 2
  • 1 Double Bed

Standard twin

  • Sleeps 2
  • 2 Single Beds

About the area

Birmingham

Norfolk Hotel is located in Edgbaston, a neighbourhood in Birmingham. O2 Academy Birmingham and Cadbury World are cultural highlights, and travellers looking to shop may want to visit Broad Street and The Mailbox. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or Villa Park.
Visit our Birmingham travel guideOpens in a new window

What's nearby

  • Broad Street - 3 min drive
  • Utilita Arena Birmingham - 4 min drive
  • International Convention Centre - 4 min drive
  • The Mailbox - 5 min drive
  • University of Birmingham - 5 min drive

Getting around

  • Birmingham Five Ways Station - 3 min drive
  • Edgbaston Village Station - 20 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • Colbeh, Persian Kitchen & Bar - 10 min walk
  • The Green Man - 17 min walk
  • Shiraz - 12 min walk
  • White Swan - 15 min walk
  • The Plough Harborne - 17 min walk

About this property

Norfolk Hotel

Hotel located in Edgbaston
Near Broad Street, Norfolk Hotel provides everything you need.

Languages

English, Hebrew, Hindi, Icelandic, Spanish

Policies

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Norfolk Hotel Birmingham
Norfolk Birmingham
Norfolk Hotel Hotel
Norfolk Hotel Birmingham
Norfolk Hotel Hotel Birmingham

Frequently asked questions

Where is Norfolk Hotel located?

Located in Edgbaston, this hotel is 0.1 mi (0.1 km) from Hagley Road and within 3 miles (5 km) of Utilita Arena Birmingham and Bullring & Grand Central. Birmingham Botanical Gardens and Broad Street are also within 2 miles (3 km). Edgbaston Village Station is 20 minutes by foot and Birmingham Five Ways Station is 30 minutes.

Norfolk Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 12 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 14 out of 40 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Dobs

Disliked: Cleanliness, staff & service, room comfort
Horror experience.
I would not recommend this Hotel under any circumstances unless you don't mind staying in a hotel with streaming damp, paper hanging off the walls, surly staff, watching some rather unsavoury guests drinking in the car park at 8am, being disturbed by 'hoodies' in the night making noise! It really was that bad. We were told we had to pay for a breakfast when it was already paid for. We have stayed at this hotel in the near past and it is a real shame to see it go down the tubes as it has. They will not get another penny out of me, sorry Norfolk I just don't know how you dare charge,

2/10 Terrible

Ella643

Disliked: Cleanliness, staff & service, room comfort
ABSOLUTELY AWFUL
Dirty, Poorly kept hotel. Woken every morning by loud banging and drilling. Hotel looked so dirty I didn't want to touch anything. Staff were un-helpful and rude and the customer service was some of the worst I've ever encountered.

2/10 Terrible

john harrow

Disliked: Cleanliness, staff & service, room comfort
slum in middle of hagley rd
broken bed,broken window.dirty room..unfriendly staff..

2/10 Terrible

Badger

Disliked: Cleanliness, staff & service, room comfort
Unclean
We booked in were directed to the lift, the corridors were filthy with wall paper falling off the walls the carpets were patched with tape which was pealing away and dangerous. On entering the room we found that the curtain was just hanging and could not be drawn, the ensuite was in a cupboard and grimy with mould - we simply walked out and left the hotel we could not spend a night there

2/10 Terrible

Bexismaname

Disliked: Cleanliness, staff & service, room comfort
Diabolical stay appalled by the staff and hotel no stars deserved
1st room had a broken bed and wires hanging from the bathroom ceiling. I had to argue with the recptionist to give me another room i got another room to my amazment it was worse then the first it had a dirty shower and wash basin, a table on top of the watdrobe, doodles all over the walls, uncovered wires on the ceiling and the heating did not work. After complaining a second time i did not get a room change but was told by the receptionist that they do not get anything out of me bein happy or annoyed with the hotel and i should just take the electric heater

2/10 Terrible

Disgusted stayer222

Disliked: Cleanliness, staff & service, room comfort
AVOID AT ALL COSTS
Avoid this hotel i know it's cheap but it is horrendous i have stayed in many hotels and never said a bad word but this hotel is disgusting, firstly arrived got to my room which looked like something from steptoe and son with dirty bed sheets on the single bed stained carpets and ripped furniture i managed to get moved to another room with clean linen but it was still awful ripped sheets, brokend furniture. The communual areas are tatty this place just really needs to be shut down. in summary AVOID

8/10 Good

daveishere

Liked: Cleanliness
Good, Cheap Room for the Night
Paid £23 for a room on New Years Eve, hotel was only 5-10 minute drive from Broad Street (B'ham) so perfect location for the nightlife. Room was clean, bathroom looked newly refurbished. Couldn't ask for anything else really for the price! Would return!

2/10 Terrible

Josie.

Disliked: Cleanliness, staff & service, room comfort
Never again!!
As an independent single woman I thought the hotel was a disaster. Tv did not work, Bed was dirty, Bathroom had been refurbished, but overall not a good experience.

6/10 Okay

Reknak

Liked: Staff & service
Disliked: Room comfort
Cheap weekend away
Good value for money, the room had everything you would need for a short weekend break. Parts of the hotel need a bit of TLC and the decor is a bit dated, the room itself was comfortable. For the price, no complaints.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Staff were polite&friendly but
Staff were polite&friendly but hotel is in bad need of a refurb...the rooms are clean but desperately need updating..however good location for birmingham and free parking.