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"Room was nice and very clean. Staff was very friendly and even upgrades us to a nicer room with a balcony! Great location in the Old Quarter. Would stay again in if Hanoi. "

"Great location, Fabolous staff Very clean and spacious. No windows on the room but they let you know in the description of the room."

"The staff were friendly, the breakfast selection was great and we had a wonderful stay! We notified the front desk staff about a leak at the bottom of the shower door causing some flooding near the sink but they were already aware of the issue and will be making improvements in the coming weeks. Super great to hear how quickly they responded and how proactive they are. "

"Very friendly, efficient and courteous staff! Thank you!"

"This hotel is very clean and modern. The bar and restaurants were also excellent. I look forward to returning. "

"Very nice and historic hotel in very good condition. I stayed in the old historic wing and did not regret that decision. There were two incidents in which privacy and communication was a problem but overall glad to have had the chance to stay there. Breakfast was excellent and includes their famous egg coffee if you ask. "

"The hotel was really clean and the room was nice but the best part was the staff. Everyone was so nice! And genuinely wanted you to have a great stay and did everything they could to make that happen. Can’t say enough good things about all of the staff there."

"The staff was great and very helpful!"

"Friendly and outstanding service by all staff. Made us feel so valued. Outstanding oasis in the middle of the chaos of Hanoi. We would highly recommend"