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"Not clean, food under the bed, hair in the plughole or the sink Staff were somewhat helpful, but not overly apologetic Did give us 50% of one night and moved us rooms only when we had to complain a second time Outside space was nice, bar staff were lovely"

"Was ok needs up dating ."

"fantastic location,breakfast,etc"

"Staff were outstanding and made the stay different"

"Nice property, very friendly staff. Excellent food, comfy bed. "

"Comfy and clean room, staff were very helpful and an all round tip top place to stay. Downside, I am glad the breakfast was included as this was just about edible. "

"Incredible location and great value for money - our room was nice and comfortable. Two main things let the stay down - first off, there was a horrible smell in the hallway when we first arrived, which had spread into our room. Everything was fine after we aired it out, but we had to hold our breath whenever we left the room. Secondly, when checking out the receptionist was very rude. Didn't even look at us when we walked up to the desk, just said "bear with me" and carried on working on the computer for a couple of minutes before turning to face us. Everyone else we spoke to were very nice."

"+ polite staff, lovely quirky hotel, - room cold, unable to regulate heat quick staff response by putting heater in room. Noise levels unacceptable from beer keller two doors away playing loud muic until 2am. Rang desk at 1.30am who informed me they don't usually stay open that late but their opening hrs state otherwise. Kitchen extractor woke us at 7am that same morning. Windows not double glazed. Awful nights sleep."

"We’ve stayed here before and the hotel was passable. But this time there was no hot water for at least 2 days in half the hotel. The hotel continued to book people into those rooms despite the lack of a basic amenity. This was on top of the food being particularly poor - we saw several meals being sent back to the kitchen. In the end we cancelled the remaining night on our stay and went elsewhere, and we definitely weren’t alone in this."