Book a Bexhill-on-Sea Cottage

"Deadbolt to leave the room jammed and I could not exit. Attempted to call front desk and realized there was no phone in room. Finally made it out and all hotel did was move my room, no offer of an upgrade of compensation. Checked out a day early and they still charged the full stay. "

"Lovely hotel in the centre of town with a great, helpful staff."

"Not made to feel welcome by reception & bar staff! No loo roll in room and when I asked at reception for toilet rolls to be sent to room, I was informed that they don’t do room service and if we had wanted special requests in room then we should have emailed 24 hours before arrival - to be honest I had no idea what she was talking about! Everything was too much trouble! Music and lights turned off in bar between 10.50pm & 11pm leaving us to finish our bottle of wine in semi darkness! At breakfast, music again was turned off and doors shut at 9.55am with staff coming in and out getting drinks from the buffet! Terrible customer service. Wouldn’t recommend and wouldn’t stay again! Britannia hotels have a very low standard. "

"Great location and easy parking "

"Beach view great staff"

"Such a unique place to stay. So much history and character to the hotel. Staff were very friendly and food was fantastic. Would highly recommend anyone to stay here "

"Very pleasant 2 night break in Eastbourne Everything was good - plenty of parking outside hotel with a parking permit, food was good too Had a standard double on the 7th floor & it was spacious enough & certainly not cramped I did view a sea view/balcony room & that was superb All staff were so very friendly & very accommodating "

"Excellent staff and ideal location make this stay a good choice."

"My friend and I stayed for three nights. We loved the location. We used the swimming pool and each had a treatment provided by the Spa. The food was lovely. The staff were friendly and accommodating. A great atmosphere. The weather was really good, so we enjoyed relaxing in the garden. It was definitely good value for money. Would 100% stay again."