Berala Hotels, Sydney

"Fantastic "

"Beautiful hotel, very clean, large room "

"Rooms were outdated and in need of some maintenance"

"Nice close to airport "

"Wonderful stay. Staff were friendly and attentive. Power points next to bed and all around room. Water pressure was Fanta and beds very comfortable. "

"Great hotel with incredible staff who easily manage a large volume of guests coming and going. Convenient location ideal for walking the sites at the Quay"

"There are hotels that welcome you with open arms, and there are those that greet you with a shrug and a hard hat. My overnight stay at the Mercure Sydney fell—quite spectacularly—into the latter. Any optimism evaporates upon entering a foyer that resembles a mid-demolition worksite. Not a design choice so much as a declaration of indifference. The room (312) was… intimate. Not boutique-intimate—cupboard-intimate. Everything within arm’s reach, including one’s own existential doubt. The bathroom’s vanity is positioned so close to the toilet that one’s knees are introduced to it immediately and without consent. Sleep, the one essential service, failed. No spare blanket, ineffective air conditioning—an experiment in mild suffering I did not agree to. Placed on the lowest floor beside a busy road, one feels less like a guest and more like a logistical afterthought. Would I return? Only for research into construction aesthetics and the limits of human knee placement. Standing by for the standard corporate and/or AI response…"

"Everything was good. But the day I checked out, I went out for breakfast and was going to take a nap before checking out. The battery on my door handle was dying so my card didn't work and I went back and forth (my room and reception) a lot of times to find out it was a battery problem - I had to show them a recording of the doot not working. The staff opened the door for me in the end, but it was a lot of back and forth and my room was at the far end. I didn't have time to nap in the end and there was no apology from the staff, even when I checked out. Ruined my last day. Room also not sound proofed well"

"Thus hotel is perfect. Great location. Great decor and vibe. All in a very nice condition. We loved being there. Rooms were comfortable and the bed and bedding top quality. We slept like babies 😎 Highly recommended. "