Beniaján Hotels, Área Metropolitana de Murcia

"Breakfast was fresh. Didn’t use the spa "

"We used this as a one-night stop during a long drive. It was a fine room for 4 at a very reasonable price, including a free buffet breakfast. It was very helpful to have two separate bedrooms, one with two single beds and one with a double bed. There were also some problems: the supposedly-included hotel parking was closed due to mechanical issues, so we had to park on street (which turned out ok). The supposedly-included pool was closed for A MONTH for a paint job. And the electricity for the entire room (including mini-fridge, which is warm upon arrival) doesn’t work until you insert your room card into a reader on the wall just inside your room door. So not perfect, and I wouldn’t want to stay here for a lengthy vacation, but at a great price with a good sleeping layout a good free breakfast, it was the right spot for a night on the road."

"Ok"

"Spacious room, beautiful bathroom and lovely staff. "

"Did not have breakfast at property, as there are a couple of nice coffee-pastry shops across the street. Very poor information regarding the street to hotel since it is open only to local traffic, one needs assistance from hotel to open it!!! The underground parking was outside the oldtown but very tight spots, make sure you do not rent a large car."

"Breakfast lovely and plentiful lots of choice and clean area "

"No kettle in the room, but at certain hours of the day you can get free hot water in the lobby bar. Hotel is fine but we didn’t like the area, it did not feel safe."

"The property needs some updating. Areas showing wear and tear need to be fixed. Not a 5 star property. No bath mats, only 2 towels, no in room safe, no coffee machine. We could not use the A/C since entire hotel was still on heat and we were told that the hotel was either one or the other. Being 25 celcius out, couldn’t understand why the heat would still be running. Staff seemed pre-occupied and not particularly motivated to help. Property also understaffed. We were told that outdoor pool was heated, but it was ice cold."

"Air conditioning didn't work. Internet didn't work. Woke up to bugs on the bed and all over the desk. Got another room for the next day. Air conditioning worked great, still no internet and still bugs. Nowhere near as many but 1 bug is too many. Nice lobby and pool don't do it for me if I have bugs in my room."