Bell Canyon Hotels, West Hills

"Staff excellent "

"Very clean very courteous "

"Hotel personal and property quality and location excellent The restaurant at the top of the hotel had disappointing food and service "

"There is no breakfast they charge so much for the rooms. No parking lot they charge you like $60 only for park your car you waste too much money for nothing if they charge although they should be cheaper the rooms no reference in the parking."

"Nice hotel, good location. Restaurants in premisis are just okay."

"Clean, modern room with comfortable bed. Slightly unusual room layout. Parking is expensive at $45/night. Good breakfast. Staff helpful. The cost of parking would put me off staying again. "

"As soon as we came out of the elevator it stunk like cigarette smoke on the entire floor and in our bedroom. The smell was so strong in the carpets and curtains, it was pretty gross. The shuttle to Universal was really convenient, and the food in the courtyard was good. The movies playing at the pool was a really fun idea although it was too cold at night. "

"Very clean plase ..! The night staff is very friendly The only thing is tv and internet couldn’t connect to eat other than that 100% recommendations "

"We had a great overall stay. Our initial room was on a lower floor overlooking the trash area, but the staff handled the situation seamlessly and promptly moved us to a much more suitable room for the remainder of our week-long stay, which we really appreciated. Service throughout was consistently warm and attentive. Everyone was approachable, helpful, and genuinely welcoming. Room service was efficient, though the food itself was fairly standard. The upstairs restaurant, however, was a pleasant surprise well-executed and accommodating. The rooms were beautifully decorated, with especially plush and comfortable bedding that made a noticeable difference. One small improvement would be the addition of a kettle in the room for easy tea access in the evenings. Overall, a very enjoyable stay with thoughtful service and inviting spaces."