Batu Sembilan Hotels, Kuala Lumpur

"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected "

"Room was clean and modern, hotel was very modern and conveniently located "

"I love the location, it's perfect for my elderly mom safe and convenient. "

"All good as usual : nice breakfast, beautiful room and quiet settings"

"We really enjoyed our stay at Tune Hotel KLIA2. The room and bathroom were surprisingly spacious and very clean, which made it a comfortable stopover. Their restaurant also serves really good Malaysian food—definitely a plus for an airport hotel. It did take us a bit of time to find the connecting walkway from the airport—we really wish the signage was clearer or more visible. The only other downside was the outlet compatibility. We weren’t able to use our devices (my hair straightener included), which was a bit inconvenient. For an airport hotel, I was hoping they’d have more universal outlets. Overall though, still a great and convenient stay. "

"Great hotel central nice restaurant and lots to do around the hotel "

"Property is clean but show sign of age. Staffs are generally friendly with the exception of front desk receptionists who has poker face most of the time; a little smile goes a long way. There is quite a distant from the front desk to the elevator, which involve going up an escalator; I am not sure how physically challenged people can make it up there."

"Need to have more vegetarian options in their club lounge and also more variety"

"Quality of breakfast is lacking but the spread is ok."