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"Lovely staff"

"Very new hotel so it was pristine. The reception staff, bar staff and breakfast staff were very friendly and welcoming. The room was spacious and very clean. We would definitely stay here again."

"Room was dated, toilet not flushing properly, leaking from the stack. Colleagues friendly and efficient. Nice walk on footpath to Clowne, and Greenway to Creswell."

"A lovely place but unfortunately let down by rude staff, bad room placement and broken air conditioning. There was a wedding taken place and the music went on into the night, between this and the broken air conditioning, our young baby was disturbed through the night. We contacted Gary the nightporter who was helpful and explained they knew it was an issue and to raise it with management the following day. We contacted management by email in the end as no one was available the following day. I was contacted by Vicky, who did offer a tokenistic 20% off on future bookings but implied I had lied about all issues and failed to respond when I queried her approach. Really disappointing, at over £200 a night - we got no sleep and our baby really didn’t enjoy the next day owing to his discomfort in the night. A real shame that it could have been resolved so easily with effective customer service and a kind manner."

"First time at this hotel, will book again when in the area. Staff friendly, room and bathroom very good"

"Very friendly efficient staff. Very clean basic hotel. Easy parking. Simple breakfast but everything seemed fresh and hot. "

"Was let down by the poor WiFi "

"Hotel and room were clean- loved the shower! The only issue but I feel like this is at a lot of hotels was the temperature got too warm at night. Staff was so friendly. "

"Decent stay over all. Room service and gym facilities great. Rooms need updating and a thorough deep clean. Staff friendly and helpful. Parking very convenient however quite over priced. Very good location"