4/10 Poor
Kirk
Travelled with partner
15 May 2024
Disliked: Cleanliness, staff & service
My wife and I arrived at the property earlier than check in. We did not expect a room earlier than check in but we did expect the front desk lady to be courteous! When in fact she was rude! We left and went to have a coffee and returned 30 minutes later. She was helping an older couple and let them sit down and have a conversation with her in regards to things to do in town. We weren’t even offered water. Lol. When we finally received our room even before check in time which was nice the bathroom was full of black mold on the shower walls. The lady at the front desk needs to take a lesson in customer service and the housekeeper needs the correct tools and chemicals to clean properly.
Kirk
Stayed 4 nights in May 2024