Hotels with Pool & Resorts in Bằng Trù

"Just amazing exp"

"We stayed here for three nights split into two stays with our Halong Bay cruise in between them. We wanted to travel light for the boat and the hotel had no issue in keeping our suitcases safely locked away for us. From the moment you arrive to the time you depart, you can expect top class service with lots of friendly smiles. One of the front desk managers , Sophie (I guess this as she wore a smart business suit compared to the others who were in traditional Ao Dai outfits), went out of her way to make sure we got our Halong Bay tour bus. As it was a bigger bus it couldn’t come down our tight street so she took the call from our guide and then personally escorted us with one of the doorman up to the corner where she had arranged for us to be picked up. Thanks Sophie! The room was modern in a classic French style and everything worked perfectly. It was small but it was what we paid for and what you expect in a major city where land is precious. We actually got an upgrade to same room type but a better view on both occasions, one with lake views on the top floor. Very comfortable with a great walk in shower and top notch bed and bedding. Breakfast is on the twelfth floor so you get awesome views of the city and Lake Hoan Kiem. Staff are very friendly and very attentive and switched on. Barista coffee is available at an extra cost, but the included coffee and tea will be refilled regularly at your table by one of the numerous vigilant team members. The buffet itself is "

"Royal Palace hotel was our best stay in Vietnam. For $55 a night in the Old Quarter we got a beautiful room (701) and the best service possible. Every time we left the hotel we got a farewell by name and every time we came in they asked us how our time was, which was very appreciated. They didn't push us with tours but when we asked they were so helpful and got us some great trips to Sapa and Halong Bay that we'll never forget. They also charged us the standard price so they weren't tacking on extra commission. They went out of their way to help us at all times. They called us a taxi when we needed it, came with us to the train station so we didn't get too confused and recommended shops and restaurants that were all excellent. "

"Excellent hotel. Other higher rated hotels in Hanoi manipulate their reviews. Having stayed in the so called top rated in the Old Quarter (Oriental Jade and May de Ville) before this I can assure you they are not a patch on this one. "

"I had an incredible stay at the InterContinental Hanoi. The hotel is stunning, the food is top-notch, and the service is on another level. What really stood out was how the staff went above and beyond when my luggage did not arrive the night before our departure. They met me at the airport, handled everything with calm professionalism, and made sure i was taken care of until the issue was resolved. Truly world-class service. Every part of my stay — from the beautiful room to the amazing dining and attentive staff — was exceptional. I can’t recommend it enough!"

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "

"It was a good experience. "

"Great location, helpful employees, really worth it "