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"I loved how close this place is to the bus station and city center. The spacious rooms and cozy beds made my stay so relaxing. Would definitely come back again!"

"This hotel frim the moment you ascend the beautiful marble stepped entrance feels like a castle in the sky. It is first class finishing in everything they have done. The lobby is quietly elegant with wonderful staff. The rooms are extremely large with the highest quality lighting bedding and bathroom facility. We stayed a room that had a massive balcony with and 200 degree plus view to the mountains and valleys. And then the pool so beautifully crafted on the east side of the property. The only...

"Staff"

"Great staff convenient location close to everything "

"JK was an amazing stay near Sapa. Located at the village entrance, it is close enough to everything all the while being secluded enough to be quiet and relaxing at night. The rooms are absolutely charming and spotless. The staff was incredibly friendly and helpful, and shared a lot of information about the town and activities. Would definately stay here again!"

"Clean room and friendly staff. Street is unsafe for pedestrian."

"COLD. The windows and doors were open all the time. It was always cold throughout the building. No working restaurant. Elevator does not go to all floors. Staff was friendly. Outlets were an issue. Door had several large cracks. We had hot water. Bathroom vented to another room. It would be very easy to film or watch someone from there. The spa smelled dank and was unclean. It was staffed by people who arrived from other facilities. Their skills were untrained. Laundry service was fast and...

"Great value stay"

"Staff was very helpful in giving suggestions for itinerary and connecting us with drivers for several stops. "

"My cottage was very comfortable for the price I paid. It was clean and warm and the staff was more than curtious in every respect. I was offered tea and coffee, breakfast and fruit regularly. My host Joseph spoke English and assisted me with all my needs even sharing cake, conversation with good advice ."

"You feel at home, the staff are welcoming and accommodating. "

"Room was fine, staff was great, very helpful in organizing activities and transport"

"We stayed for two nights at Sapa Pine Hill and the staff is great! The room is clean and all the stores, restaurants, and transportation are all in walkable distance. Would definitely recommend for anyone who comes to Sapa and stay at Pine Hill Ecolodge. "

"Staff very helpful. Hotel a little bit dated but very clean. Near Sun Plaza Sapa train station, about 2 minute walk. "