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"The staff of the Hotel New Grand was simply outstanding. I had a problem with my Canadian cell phone and the staff was exceptional with their assistance in helping to resolve the problem. Simply the best and "we shall be back"."

"A great hotel. Excellent staff, rooms and facilities. Great location, subway within 5 min walk, and 15mins for a leisurely walk to the cruise port."

"Yes and very courteous."

"Everything was great!"

"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."

"Staff excellent, everyone so helpful and kind! The location was great because it was right by the station and easy to get around, On our last day “Jose” went out of his way to help us get a taxi too. We definitely recommend this Hotel! "

"such a beautiful place"

"The hotel room was spotless and had a wonferful atmosphere. The bed was very comfortable and the shower was amazing."

"Staff polite and helpful. Room was clean. Lived our view. Food was good. Only wish they had more options. Didn’t need a fancy dinner each night. "