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"Beautiful hotel, connected to a large shopping mall and subway station! Several restaurants and tourist attractions are all close by. The breakfast buffet is wonderful…and the staff is very friendly!"

"The property looks old. The room was comfortable but the sofa had stains and the carpet looked worn. It definitely does not look like a resort, it's just a hotel. Sakuragicho Station is about a 5 minute walk and there's a subway entrance just outside the front entryway. Not much else to say about this place. "

"Great location"

"Even though the website said breakfast was included, they said it's not. The pool won't be open during spring. They didn't mention it on the site. You can't control your own room temperature to heating or cooling, it is centrally controlled. This was also not mentioned on the website. There are restaurants within the building but when you go and try to eat they will ask if you reserved a seat and won't let you in if you didn't make a reservation. So you should just be hungry and find a different place to eat in a country which is totally new to you. None of these nuances were mentioned anywhere. Overall it was not a pleasant stay. Room cleaning was done properly. Lifts worked. Other than that there's nothing I would like to mention. I wouldn't stay here again."

"This is the best hotel I have stayed. The staff was absolutely cordial and professional and the food was delicious, the rooms clean and beautiful if I ever return to Tokyo I want to stay at The Kahala. Arigato!"

"My favorite hotel loved it "

"All very courtesy ☺️👍👍"

"Clean room, friendly staff. The only thing I would change is to expand the breakfast options to include scrambled eggs or omelettes. "

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