Bar (on property)

Reviews of Atsugi Urban Hotel

3.5 out of 5
Atsugi Urban Hotel
3-14-14 Nakacho, Atsugi, Kanagawa-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 95 reviews" "
Rating 8 - Good. 42 out of 95 reviews" "
Rating 6 - Okay. 16 out of 95 reviews" "
Rating 4 - Poor. 0 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Takkyuubin at the hotel?? So grateful!
Good location – a slight walk, so make sure to pack light. One thing I REALLY appreciated was their acting as an agent for the national delivery service, Yamato Transport (Takkyuubin)!! That was a life saver. Plus, their regular breakfast buffet was well worth the price – with both Japanese and western style offerings in the spread.
Stayed 4 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good clean hotel. Larger room for a Japanese business hotel. Breakfast was a little disappointing. Dark room on the second floor.
Stayed 1 night in Mar 2019

6/10 Okay

srinivasan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018
Response from YUSUKE様 on 11 Apr 2018
この度はご利用誠にありがとうございます。またのご利用をお待ち致しております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
Clean, close to train station, friendly staff let me check in early. But Wi-Fi is very slow.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Staff & service
Business stay
Basic hotel, but ok for short stay. noting fancy, gym etc but most hotels around are similar and they are usually busy so can be difficult to book a room anywhere in this area sometimes.

8/10 Good

Antonio, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location easy to find great restaurant inside hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Better than it seems
You would think it's not as good because it's cheap but it's good

10/10 Excellent

Mike, Durham, NC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Atsugi
I was at the Atsugi Urban Hotel for several days in two separate rooms due to being booked for part of my stay myself and the rest of my stay by the Atsugi Kendo Federation. Both rooms were similar and were clean and comfortable. The hotel is in a convenient location to hon-Atsugi eki (train and bus station) as well as restaurants and shopping. I would definitely recommend this hotel to people, it was relatively inexpensive, has a small restaurant that serves breakfast as well as other meals, and a staff that was helpful and responsive (although English is limited, but I don't feel that is strange).

8/10 Good

SWChan, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel highly recommended
The service is good. The room is space and clean. Overall condition of the hotel is good. Value for money.

10/10 Excellent

Rin22, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, good price, small but clean room
Had a great time here. The price was competitive, the neighbourhood was fun, and close to the heart of Atsugi. The room was small but comfortable and clean. Parking was efficient, staff was polite and professional. No complaints.

8/10 Good

Rin22, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent price, good location, clean, good service
I enjoyed my stay here. Rented a car and wanted to go to Haoke but everything was booked up for Bon week in August. So ended up staying here. Rates were decent enough. Bed was comfy. Small room. Good service, wifi, fridge. Convenience stores and a few restaurants nearby, nightlife/main hub a few minutes walk away as well. Recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok but difficult to get to by train from Tokyo. Needed to be at haneda airport early next day. We thought hotel was close to haneda but still one hour away from airport. Fortunately airport bus took you direct, staff were very helpful.

8/10 Good

shoichi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

toshiyuki

Stayed 1 night in Aug 2023

8/10 Good

Kiichi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から徒歩圏内で、食事も居酒屋やレストランが多くこまりません。出張に便利。
Stayed 1 night in Jul 2023

10/10 Excellent

fukuda

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場も停めやすく、近くにコンビニありとても便利でした。ミネラルウォーターのサービスがあるといいなぁ。と思いました。
Stayed 1 night in Apr 2023

10/10 Excellent

Shigeki

Stayed 1 night in Mar 2023

10/10 Excellent

hidenori

Stayed 1 night in Jan 2023

10/10 Excellent

MASASHI

Stayed 1 night in Nov 2022

10/10 Excellent

MASAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Yosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Hatsuka

Travelled with partner
Disliked: Cleanliness
エアコンの効きも良く快適に過ごす事が出来ました。唯一残念なのはシャワーカーテンが臭かった事。 駅近なので食事処も多く徒歩でも色々いけます。
Stayed 2 nights in Aug 2022

8/10 Good

Naomichi

Stayed 1 night in Aug 2022

6/10 Okay

Mitsuo

Business traveller
普通でした。セブンイレブンがあってよかった。 シャワーの水圧が弱めでした。
Stayed 2 nights in Jun 2022

10/10 Excellent

shoichi

Stayed 1 night in May 2022

8/10 Good

Kenta

Business traveller
Liked: Staff & service, property conditions & facilities
全体的に良かったです
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
可もなく不可もない無難なホテル
ここはビジネスなのかシティホテルなのかがよくわからない。後者なら宿泊は安いが、それなりで朝食も他のビジネスやシティHのそれと比較するとコスパは悪いと思います。 だからと言って、全般的に悪いかと言えば悪くはない。可もなく不可もない無難なホテルといったところかと思います。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
泊まっていないのに、アプリからキャンセルしたのに、キャンセルしてないからという理由で、泊まったことになってるのはおかしいです。チェックインのとき、直筆の氏名と住所を書くのに、書いてないのですから、宿泊したわけないのに。。 残念すぎます。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

tsutomu

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Hinata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

カワちゃん, 足利

Liked: Staff & service
Disliked: Property conditions & facilities
シャンプーなどが浴槽から離れていて、使いにくい。照明も分かりにくい。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
大浴場が、休日だったので残念でした。
Stayed 1 night in Aug 2019

10/10 Excellent

KOUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がGOOD!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外観に比べて内装は綺麗でした。
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が近くにあってよかった
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
足が不自由な人間に優しくない
Stayed 1 night in Apr 2019