Top Hotels Near Atlantic Beach in San Juan from NZ$217

"Very nice! Only problem was the sheet and blanket situation! They need to know a top sheet should be on the bed and a blanket. I asked with no problem. "

"Everything was clean and beautiful "

"Not worth the price. "

"the room was dirty, curtains were broken and you could tell they have not being washed in years, the mirror was broken and everything was broken inside the shower. A holiday inn in US has better conditions thay this hotel which I paid a-lot of money . Besides they have hidden fees which you only found out after you leave. The lobby and staff were gorgeous and very friendly. But other than that , I would not recommend this hotel. "

"Great "

"Friendly staff, great location, can’t wait to stay here again!"

"This is a family owned boutique hotel and I love that. While the property was pretty over all, it was a bit on the older side. The room didn’t match the pictures on the website. We don’t know if it was because we were only staying one night, but we were given what we felt was a subpar/ rinky dinky room. The room was so small that we couldn’t open our luggage properly and the bathroom door almost hit the bed when open. We also had an issue with no hot water and the fridge wasn’t working (wasn’t cold), while they replaced the fridge the hot water didn’t arrive."

"Perfect location, beautiful oceanfront views and excellent staff. "

"Whether the requirements of a 5 star hotel differ in the Americas compared to Europe/Middle East etc, I'm not sure, but this is not a 5 star hotel where you will receive 5 star service. We were unable to dine at one of the hotel's restaurants as they only had one high chair, and said they were unable to source another one. Asked if we could reserve for the next evening to ensure a high chair was available, we were told it was not possible as they couldn't guarentee their one high chair would be available (rather than ensure one was available). Put a request in that the room be made up by 2pm to ensure my kids could return from their day out to have a nap. This request was not actioned, with typical times to make the room up around 3pm each day (quite late I feel). Breakfast was adequate- tipping is required even if breakfast is included in the rate, but that is a culture issue so can't complain about that. Room was not ready at 4pm and I was told to provide my mobile number and I would be called when ready. No offer of what to do in the meantime or indication of when the room would be ready. Only when I pushed back did was the room suddenly available. Staff are mixed - some very genuine and helpful "