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Hotel New Akao

3.5 star property
Comfortable spa hotel, walk to Atami Castle
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel New Akao

Public bath
Horizon Deluxe Family (Non-smoking)
Property amenity
OCEAN Junior Suite (Non-smoking)
Hot springs
Reviews
8.4

Very good

The price is NZ$250
includes taxes & fees
2 July - 3 July

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

10:00 AM

Explore the area

Map
1993-65 Atami, Atami, 413-8555
  • Popular LocationAtami Castle5 min walk
  • Popular LocationAtami Sun Beach5 min drive
  • Popular LocationMOA Museum of Art6 min drive
  • AirportTokyo (HND-Haneda)111 min drive
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Room options

View all photos for OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking)

  • 68 sq m
  • Sleeps 6
  • 2 Single Beds and 5 Large Single Beds

View all photos for Horizon Deluxe Triple (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple (Non-Smoking)

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for OCEAN Standard Twin (Non-smoking)

OCEAN Standard Twin (Non-smoking)

OCEAN Standard Twin (Non-smoking)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Superior Twin (Non-smoking)

OCEAN Superior Twin (Non-smoking)

OCEAN Superior Twin (Non-smoking)

  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking)

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking)

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Horizon Superior King (Non-smoking)

Horizon Superior King (Non-smoking)

Horizon Superior King (Non-smoking)

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking)

  • 24 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking)

  • 28 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking)

  • 36 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking)

  • 53 sq m
  • Sleeps 6
  • 8 Single Futons

View all photos for Horizon Deluxe Family (Non-smoking)

Horizon Deluxe Family (Non-smoking)

Horizon Deluxe Family (Non-smoking)

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

  • 130 sq m
  • Sleeps 6
  • 11 Single Futons

View all photos for Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking)

  • 203 sq m
  • Sleeps 6
  • 4 Large Single Beds and 2 Single Futons

View all photos for OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking)

  • 54 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

  • 53 sq m
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

  • 63 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

  • 53 sq m
  • Sleeps 6
  • 2 Large Single Beds and 5 Single Futons

View all photos for OCEAN Deluxe Triple (Non-smoking)

OCEAN Deluxe Triple (Non-smoking)

OCEAN Deluxe Triple (Non-smoking)

  • 55 sq m
  • Sleeps 3
  • 3 Large Single Beds

(Ocean) Deluxe Japanese Western (10 Tatami + Tw) (Non-Smoking) Pets Not Allowed

  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

(OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 6
  • 11 Single Futons

View all photos for (OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

  • Sleeps 5
  • 2 Single Beds and 4 Single Futons

(Ocean) Japanese E (12 + 6 Tatami) (Non-Smoking) Pets Not Allowed

  • Sleeps 6
  • 6 Single Futons

View all photos for (OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

Interior

(OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 5 Single Futons

Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

  • Sleeps 6
  • 2 Single Beds and 5 Single Futons

View all photos for (HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

Horizon Deluxe Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for (HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for (OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

  • Sleeps 4
  • 2 Single Beds

View all photos for (HORIZON) Superior Double (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Double (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 1 Double Bed

View all photos for (OCEAN) Premier Japanese Western（10Tatami+TW)(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Premier Japanese Western（10Tatami+TW)(Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 4 Single Futons and 2 Single Beds

View all photos for (OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

Living area

(OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Futons

View all photos for (HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

  • Sleeps 2
  • 1 King Bed

(HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

  • Sleeps 4
  • 2 Double Beds

View all photos for (OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

View all photos for (OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

View all photos for (OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

View all photos for (HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

View all photos for (HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Single Beds

View all photos for (OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 3 Single Beds

View all photos for (OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

Living area

(OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 3 Single Futons

View all photos for (OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 4 Single Beds and 2 Single Futons

View all photos for (OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

Horizon Japanese-Style Room (Non-Smoking)

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

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About the area

Atami

Located in Atami, Hotel New Akao is near the beach. Manazuru Peninsula and Nakaizu Winery are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Atami Sun Beach and Lake Ashi. Atami Castle and MOA Museum of Art are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Atami travel guideOpens in a new window

What's nearby

  • Atami Castle - 5 min walk
  • Acao Forest - 12 min walk
  • Kinomiya Shrine - 2 min drive
  • Atami Sun Beach - 5 min drive
  • MOA Museum of Art - 6 min drive

Getting around

  • Yugawara Station - 9 min drive
  • Tokyo (HND-Haneda) - 112 min drive

Restaurants

  • ‪COEDA HOUSE - ‬12 min walk
  • ‪Restaurant & Sweets 花の妖精 - ‬4 min walk
  • ‪ほっともっと - ‬17 min walk
  • ‪熱海 Muddy Cat - ‬15 min walk
  • ‪サンレモカフェ - ‬17 min walk

About this property

Hotel New Akao

Family-friendly hotel near Atami Castle
Located close to Atami Sun Beach and MOA Museum of Art, Hotel New Akao provides an indoor mineral hot spring (onsen), a garden and an arcade/games room. Active travellers can enjoy snorkelling, cycling and fishing at this hotel. For some rest and relaxation, visit the 6 indoor hot springs or the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • Hot springs on-site, self-parking (surcharge) and a local area shuttle
  • An electric car charging station, karaoke and a lift
Room features
All 350 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Uncovered parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Indoor pool
  • Karaoke
  • Kayaking
  • Seasonal outdoor pool
  • Snorkelling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
  • Uncovered self-parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 01 July to 31 August
Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Property is also known as

Royalwing Atami
Royalwing

Frequently asked questions

Does Hotel New Akao have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Hotel New Akao?

As of 20 Jun 2024, prices found for a 1-night stay for 2 adults at Hotel New Akao on 2 Jul 2024 start from NZ$249.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Akao pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet.

How much is parking at Hotel New Akao?

Self-parking is available for JPY 1000 per night.

What time is check-in at Hotel New Akao?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Akao?

Checkout is at 10:00 AM.

Where is Hotel New Akao located?

This family-friendly Atami hotel is located near the beach, within 1 mi (2 km) of Atami Castle and Atami Sun Beach. MOA Museum of Art and Manazuru Peninsula are also within 12 mi (20 km).

Hotel New Akao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 193 out of 417 reviews" "
Rating 8 - Good. 128 out of 417 reviews" "
Rating 6 - Okay. 66 out of 417 reviews" "
Rating 4 - Poor. 20 out of 417 reviews" "
Rating 2 - Terrible. 10 out of 417 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David, Fresno

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old and outdated property. The staff however were great and the buffet dinner was spectacular.
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Ken, Yokohama

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities
I stayed for 2 nights 3 days. This hotel is focused on group tour and for short stay as the choice of dinings are limited, menu at buffet are always the same so don’t expect too much about dining. This hotel is located a bit apart from the central Atami so you must have a car to go around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service is very good. The property itself looks old and tired. Value for money.
Stayed 2 nights in Feb 2024

8/10 Good

Masayoshi

Travelled with family
Liked: Cleanliness, amenities
long wait on elevator. 17 floors and we need to go up and down frequently
Stayed 3 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Amy

Travelled with family
Liked: Staff & service, room comfort
Excellent staff, food and amenities
Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again.
Stayed 2 nights in Oct 2023

10/10 Excellent

shunichi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property built on a cliff overlooking the ocean. Consists of two wings, the first is 17 floors and the second is an additional 12 floors above. Buffet with very tasty Japanese food! Onsen experience (public and private). Access to garden and ocean. We did paddle boarding with beautiful views of a cave. Highly recommend this property.
Stayed 2 nights in Sep 2023