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Reviews of Benmiller Inn & Spa

3.5 out of 5
Benmiller Inn & Spa
81175 Benmiller Line RR#4, Ashfield-Colborne-Wawanosh, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 228 out of 553 reviews" "
Rating 8 - Good. 193 out of 553 reviews" "
Rating 6 - Okay. 82 out of 553 reviews" "
Rating 4 - Poor. 31 out of 553 reviews" "
Rating 2 - Terrible. 19 out of 553 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the river from the Gledhill House
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you James! We love our beautiful surroundings and are always happy to hear our guests enjoyed them too.

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant surprise this Inn was. Tucked away just a short drive from Goderich this delightful property was beyond my expectations! I stayed in a room in the Gledhill House which brought back memories of quaint Inn’s throughout Wales. I will return.
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you Jeannie. So happy to hear you enjoyed your stay with us!. Please join us again.

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Benmiller Inn & Spa. Unique rooms, very clean. Comfortable bed. Nice breeze from the river and relaxing sound. So quiet, we did much appreciate the silence. Nice breakfast, pricy, but varied and substantial. Spa is close and the massage I got from Amanda was absolutely amazing. She is a talented masseuse with a magic touch. Did not use the pool but again it looks fantastic and calming. Garden and surrounding absolutely beautiful as it was May. Great location for our trips. They could change to cotton linen, better feeling and quality. Altogether a lovely place for us and the weekend we were there.
Stayed 2 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you Simona. We are so happy to hear you enjoyed your stay with us! Please join us again.

10/10 Excellent

Doug, Simcoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you Doug!

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sights & sounds of the Maitland river from our room. Enjoyed a solitary swim in a pool with its view and outside deck. This was our second stay. Autum & Spring. Proximity to Goderich is a plus.
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you Wendy! We look forward to seeing you again.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A unique property arrangement. Was disappointed that we were penalized for booking with Expedia…no free breakfast.
Stayed 2 nights in May 2024
Response from Guest Services on 6 May 2024
Our guests can chose to include breakfast in their rate or decline. Breakfast is not free. Expedia would have offered that option to you as well. Sorry for any mis-understanding.

10/10 Excellent

John and Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful spot, very quaint and welcoming. Close to the Maitland trail for a lovely hike.
Stayed 1 night in May 2024
Response from Guest Services on 3 May 2024
Thank you John and Carolyn. We love to hear that our guests enjoyed their stay with us! Please join us again!

10/10 Excellent

Roxanne

Travelled with partner
It was very cozy and extremely quiet but it was a quieter time of year. Really enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Guest Services on 3 May 2024
Thank you Roxanne! Please join us again!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on 3 May 2024
Thank you Dan!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 3 May 2024
Thank you Sarah!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Ben Miller. The restaurant was incredible!!! The spa was so great, beautiful views! Room was lovely. The main hotel is rustic and traditional with fireplaces throughout, cozy furniture too.
Stayed 1 night in Apr 2024
Response from Guest Services on 28 Apr 2024
Thank you so much Ashley! We love to hear that our guests enjoy their stay with us and the beautiful surroundings! Please join us again!

10/10 Excellent

Richale

Stayed 1 night in Apr 2024
Response from Guest Services on 21 May 2024
Thank you Richale!

10/10 Excellent

Minnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays. The breakfast is a must have
Stayed 2 nights in Apr 2024
Response from Guest Services on 28 Apr 2024
Thank you Minnie! So glad you enjoyed your stay with us! Please join us again!

10/10 Excellent

Tracey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this place is beautiful! The welcome we received was amazing. Just what we needed after 7 hours of driving.
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you so much Tracey! We hope you will join us again!

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I very nice place to stay. I was working so I didn’t really have time to explore much. However it was a very comfortable and enjoyable stay will great staff!
Stayed 3 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Thank you Greg! Please join us again!

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Its a beautiful property, we have been going for the last few years. Property seems to be in disrepair in the last couple of years. Front desk staff are responsive. Experience in jonathons loinge not great. Took a while to find bartender who finally got our drinks but never came back to see how we were doing
Stayed 3 nights in Apr 2024
Response from Guest Services on 19 Apr 2024
Thank you for your review Margaret. A positive experience for all of our guests is our top priority. I will pass on your comments to the appropriate departments.

8/10 Good

Michael

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Guest Services on 23 Apr 2024
Thank you Michael!

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, quick checkin, beautiful property, amazing restaurant
Stayed 1 night in Mar 2024
Response from Guest Services on 25 Mar 2024
Thank you Caroline! We are so pleased to hear you enjoyed your stay with us. Please join us again.

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very rustic, not modern. Rooms are spacious, not crowded, comfortable bed. Great dining experience.
Stayed 1 night in Mar 2024
Response from Guest Services on 25 Mar 2024
We are happy to hear you enjoyed your stay with us, Cory! Please join us again.

10/10 Excellent

Pam

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 26 Mar 2024
Thank you Pam!

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Mar 2024
Response from Guest Services on 25 Mar 2024
Thank you Kenneth.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was nostalgic visit as we used to live in the area and would dine a the Inn on special occasions.
Stayed 1 night in Mar 2024
Response from Guest Services on 19 Mar 2024
We are so pleased to hear you enjoyed your stay with us which brought back special memories. Please join us again.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how relaxing and beautiful it is. So peaceful and felt home
Stayed 2 nights in Mar 2024
Response from Guest Services on 19 Mar 2024
We are so happy to hear you enjoyed your stay with us and were able to relax. Please join us again.

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and delicious breakfast!
Stayed 1 night in Mar 2024
Response from Guest Services on 18 Mar 2024
We are so please to know you enjoyed your stay with us! Please join us again!

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the friendly staff, Heather at checking in to the great bartender in the lounge. Sadly we missed out on the live music as is was the weekend before and scheduled for the weekend after our visit. Our Saturday night supper in the restaurant located on site was AMAZING as well as the Sunday brunch. We also enjoyed our couples massage at the spa located at the Benmiller. Our room was in the original building and was on the rustic side. it was clean, the bed was comfortable but the room was a little small for our liking. This was a weekend away for my husband and I and we had exactly what we wanted from this trip. Peace and quite and relaxation. We spoke with Heather at guest services and now know which room to book for our liking. We had a great time and are looking forward to the next time we can visit.
Stayed 2 nights in Mar 2024
Response from Guest Services on 18 Mar 2024
Thank you Jamie for your complimentary review and to know you enjoyed your stay with us! We look forward to welcoming you back in the future!

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness
Poor bar service
Stayed 1 night in Feb 2024
Response from Guest Services on 9 Mar 2024
Thank you for your review. I will pass your comments on to our Dining room manager so we can strive to improve our service.

10/10 Excellent

Alexandre

Stayed 2 nights in Mar 2024
Response from Guest Services on 25 Mar 2024
Thank you Alexandre.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous weekend at The Benmiller! Spa is top notch (both my husband and I had Indian Head Massages by Chrissy and I had a facial by Shannon), restaurant (we had dinner) was outstanding and our server Amy was wonderful! Wish we had one more day to utilize the hot tub, pool and sauna! We will be back!!
Stayed 2 nights in Feb 2024
Response from Guest Services on 28 Feb 2024
We love hearing how much our guests enjoy their time spent with us! We can't wait to see you again!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on 1 Mar 2024
Thank you Linda!

6/10 Okay

Sherri

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice setting. Friendly service. Clean and comfortable. Breakfast was tasty. Pool was too cold and hot tub area could use some work. Overall, a bit dated but a nice experience.
Stayed 1 night in Feb 2024
Response from Guest Services on 24 Feb 2024
We are delighted you enjoyed your stay with us. Thank you for the tip about the temperature of the pool. We will let our maintenance team know.We hope we will see you again in the future.

6/10 Okay

Charlene

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Services on 28 Feb 2024
Thank you Charlene!

10/10 Excellent

JOHNSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on 7 Feb 2024
Thank you!

10/10 Excellent

John

Stayed 2 nights in Jan 2024
Response from Guest Services on 7 Feb 2024
Thank you!

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been better if the power wasn’t out for 24 hours we were freezing.
Stayed 3 nights in Jan 2024
Response from Guest Services on 7 Feb 2024
It is unfortunate that Mother Nature played that nasty trick on us. We offer 2 gas fireplaces in our reception area to warm our guests up at times like these.

8/10 Good

Ruedi

Business traveller
Liked: Cleanliness, room comfort
Like a cosy, relaxing stay with History?
Great Place! Very cosy and relaxing place with History. Was only missing the restaurant and bar. Monday and Tuesday closed.
Stayed 1 night in Jan 2024
Response from Guest Services on 24 Jan 2024
We are pleased to hear you enjoyed your stay with us. Thank you for your review. We hope you will join us again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Services on 24 Jan 2024
Thank you David!

10/10 Excellent

Gina

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Guest Services on 30 Dec 2023
Thank you Gina!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Trip 2023
Our room was very spacious and extremely quiet. One suggestion would be to install grab bars and a bath mat in what is a very slippery bathtub.
Stayed 4 nights in Dec 2023
Response from Guest Services on 27 Dec 2023
We are happy to hear you enjoyed your stay with us and the peaceful surroundings. Thank you for your suggestion. The safety of our guests is very important to us.

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Guest Services on 24 Dec 2023
Thank you Charles!

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing peaceful stay in our spa room overlooking the river, the indoor pool was clean and hottub was relaxing, we had a delicious Fri and sat dinner in the restaurant 😁
Stayed 2 nights in Dec 2023
Response from Guest Services on 24 Dec 2023
We are delighted to hear how much you enjoyed your stay with us. Please join us again!

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Lovely location but the property is very tired and needs a big update! We were not impressed with the dining options - Sunday breakfast is ONLY the buffet for $32.95 pp… we don’t eat a lot at breakfast but they didn’t offer the choice to order off the menu. We ended up driving to Goderich for breakfast.
Stayed 1 night in Dec 2023
Response from Guest Services on 24 Dec 2023
We are sorry to hear your expectations were not met. Our Sunday Brunch Buffet continues to be a very popular choice for both guests staying with us and people from the surrounding communities. It is nice that Goderich is so close by to offer other options. Thank you for your review.

10/10 Excellent

Prajakta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there for a weekend getaway with my daughter and enjoyed every minute of it. Benmiller is beautiful and the surroundings are breathtaking. View from the room was serene. Staff was very friendly and took all the efforts to find for us the last available DVD player. We will certainly visit again.
Stayed 1 night in Dec 2023
Response from Guest Services on 9 Dec 2023
We love hearing how our guests enjoy their stay with us. We look forward to seeing you again.

6/10 Okay

derek

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The setting is very beautiful. Most of the resort is dated.
Stayed 1 night in Nov 2023
Response from Guest Services on 9 Dec 2023
Thank you Derek for your review. We are happy to hear you enjoyed the peaceful surroundings of our century old property.

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem!!! Very peaceful! I came here alone for a weekend getaway and it was exactly what I needed. Polite and accommodating staff, amazing food, unique decor/historic vibe. Has all the amenities for self care (jacuzzi and fireplace in room and by the pool, pool, spa, waterfront views). I will definitely come back! Only feedback is that some areas in the rooms/hallways/and main guest registration building were a little dusty but nothing to steer me away.
Stayed 2 nights in Nov 2023
Response from Guest Services on 21 Nov 2023
We are delighted to hear your overall stay with us was enjoyable. Your observations will definitely be shared with housekeeping.

4/10 Poor

Ahron

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Services on 27 Nov 2023
Thank you for your review Ahron.

8/10 Good

Jill

Stayed 1 night in Nov 2023
Response from Guest Services on 9 Dec 2023
Thank you Jill

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, room was big and clean, except for “kitchenette” which had not been cleaned, no paper towels, coffee had not been replenished and only 1 spoon, rest of room was clean. Biggest problem was that room advertised on Expedia as having a “kitchenette”, which was actually just a bar sink. We chose this room and paid extra for this feature which was totally useless, not sure who is responsible for this but was very disappointing .
Stayed 1 night in Nov 2023
Response from Guest Services on 21 Nov 2023
Thank you for your review, Mary. We understand that the term Kitchenette can be misleading at times as the amenities provided in such can vary.

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is beautiful and in central Huron. Was easy to visit Bayfield, Godrich, Blyth and many local micro breweries. Loved Cow Bell! The facility itself is very dated. Needs paint. Hot tub and showers could be hotter. Rogers service was non existent. That said, the room window gave a spectacular view of the Maitland river. Staff were very kind and thoughtful. If you want luxury, this is not your location. If,however, you are looking for a peaceful retreat in a beautiful location, away from hustle and bustle, this is a solid option. Beware, the dining room is not open Monday or Tuesday.
Stayed 2 nights in Nov 2023
Response from Guest Services on 21 Nov 2023
Thank you Laura for your review. We truly are away from the hustle and bustle and have much to offer.