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"There was no water in the hotel this morning and although the hotel offered a discount it delayed the rest of our trip "

"The floor above creaked terribly. I was on the second floor. Very noisy from about 11pm to midnight and again for half an jour in the morning."

"Nice hotel in a great area for getting about.our room was ok the bed was comfortable.the staff were all very nice,Breakfast was good and the bar area was great with plenty of other rooms to sit while having a drink.only thing I can complain about is the pidgeons noise from sitting on the windowsills early morning.but other than that we had a lovely time at the falstaffe hotel "

"Great breakfast with flexible options. Bar good with wide range of drinks available. Staff attentive and friendly. "

"We had a wonderful time, John was very polite and welcoming, he gave us great advice, we get a family room it was clean and very nice. Breakfast was great. I think John is a fantastic staff. Highly recommend this hotel. On my next trip to Canterbury i will be staying at this hotel "

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Overall, great location. The staff was super helpful! The rooms were neat and tidy! Air conditioning I couldn't figure out if it was there or not! But overall a great place to stay by the sea!"

"Perfect"

"Lovely hotel, good location and great service."