Arrowhead Farms Hotels, San Bernardino

"Horrible no extra towels "

"The hotel is in need of a refresh, but the staff are lovely and accommodating. "

"Not much to say—it is exactly what they offer. It is affordable for the purpose of a visit; I only returned to the room to rest. Good location, just one block from the highways. The room was equipped with kitchen utensils, a refrigerator, and everything one needs."

"Avoid this place if at all possible. I reserved a room with multiple beds (3 queen beds) and I was told the day of check in that they no longer had rooms with multiple beds. When I asked why I wasn’t informed sooner the caller stated blamed Hotels.com for not updating the availability. The room we were given had issues with the TV, the remote wasn’t working and the receptionist came up to assist and stated it was the batteries and left to replace them. When he came back it still wasn’t working and said he would come back the next day. We never saw him or the TV remote control. The room was disgusting to say the least. Bathroom had hair on the side of the tub, dirt and trash in the toilet paper dispenser, floors were so sticky our shoes were making noise and our beds looked like they had been slept on top of. We had planned to inform the front desk but when we had spoken over the phone earlier I was told they could cancel my reservation and go elsewhere. I wish we would have stayed anywhere else and paid more. I have stayed on many occasion at Motel 6 in other cities and never experienced such disgust in customer service and cleanliness of the room. Oh and let’s not talk about all the smoking and hanging out on the stairs and loud commotions all night long. "

"Laundry service was not great "

"very good "

"Love this hotel! I’ve stayed here multiple times while visiting the area. Nice clean rooms, and great service. Breakfast is very good too!"

"The staff was wonderful and the ambiance was amazing."

"The room was dirty and had a smell of vomit. I found what looked like rodent droppings on the bathroom sink. Couldn't stay there so I went somewhere else"