Best Western in Appalachian Mountains from NZ$111

"First off, there is NO elevator and I feel like that was buried in the description. The lobby smelled like vomit. The carpet in the hallways and stairwells (no elevator) was stained and dirty. Dog friendly -we discovered this tidbit when a big dog barked for a while across the hall from us. The lady checking us in had zero personality and didn't mention there was no elevator. Our tv remote has no batteries so I had to go down to get some and I felt like it was a huge inconvenience to her. I will say the beds were satisfactory. We didn't eat breakfast, when we went down there were no eggs or hash browns, leaving on sausage patties as the only hot food offerings. I checked the reviews BEFORE booking and I they are NOT consistent with our experience at all!!! I do not recommend."

"Beautiful setting and property."

"Good room and hotel"

"Room was spacious, shower had great pressure, very well maintained property and loved the Speak Easy in house"

"Great report. The views are fantastic, the staff is amazing. The amenities are really nice. The drive up the mountain is kind of a pain but so worth it."

"Would not recommend! I reserved a non smoking room. When I arrived they gave me a smoking room. I was told nothing could be done. It was overpriced and my reservation was not accurate. They also did not have hot water. Very disappointing stay"

"Beatiful place"

"This hotel has it all! Great views, restaurants, pool with slide, trolley shuttle to downtown and the hotel itself has an interesting architecture. I was curious how the room would look with it being a round hotel, and they were super roomy. All around a great place to stay on a Gatlinburg trip. Oh, and I can’t forget to mention the warm cookies - delicious!! "

"Staff was very friendly and the room clean. Ask for a corner room on a higher floor. We had an amasing view."