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Best Western Knoxville Suites - Downtown

2.5 star property
Hotel in Knoxville with free breakfast and fitness centre

Photo gallery for Best Western Knoxville Suites - Downtown

Experience a welcoming atmosphere in our contemporary lobby, featuring a comfortable seating area with a sofa and table.
Enjoy a view of the outdoor pool and lounge area from the large window in this hotel room, which features a desk with a computer, printer, and keyboard.
Enjoy meals in this stylish dining area with a round table, comfortable chairs, and a mounted TV.
Two spacious beds with dark wood headboards, a large mirror, and a bedside table with a lamp.
Relax in this stylish living room with a sectional sofa, ottoman, and flat-screen TV.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
The current price is NZ$196
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Relax in a stylish room with a large bed, wall-mounted lamps, and a small table.

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Bathroom features a toilet, sink, and mirror.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Relax in this stylish room featuring a comfortable bed, sofa, and TV.

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Cozy retreat with a neatly made bed, bedside telephone, and nightstand, set against a two-tone wall with a framed picture.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

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About the area

Map
5317 Pratt Rd, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive - 2.0 km
  • Knoxville Convention Center - 6 min drive - 8.9 km
  • University of Tennessee - 7 min drive - 9.2 km
  • Neyland Stadium - 8 min drive - 10.2 km
  • Knoxville Zoo - 10 min drive - 12.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Best Western Knoxville Suites - Downtown

Hotel near University of Tennessee
Take advantage of free full breakfast, a corner/local shop and laundry facilities at Best Western Knoxville Suites - Downtown. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks include:
  • An indoor pool
  • Free self-parking
  • A 24-hour front desk, free newspapers and a vending machine
  • A front desk safe, a lift and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms have comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LCD TVs with cable channels
  • Separate sitting areas, fridges and microwaves

Languages

English

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  • Hot tub
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8.4 out of 10, Very good, 1,000 reviews
The price is NZ$191
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Does Best Western Knoxville Suites - Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on 31 Aug 2025 start from NZ$196.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Knoxville Suites - Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15.00 per pet, per night.

How much is parking at Best Western Knoxville Suites - Downtown?

Self-parking is free at this property.

What time is check-in at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at Best Western Knoxville Suites - Downtown?

Checkout is at 11 AM.

Where is Best Western Knoxville Suites - Downtown located?

Located in Inskip, this hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and within 6 miles (10 km) of University of Tennessee and Neyland Stadium. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 miles (10 km).

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Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit this location on a regular basis for AAU tournaments. The staff is very friendly and provide great customer service! Rooms are always clean and great breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and the staff was great. This was my 2nd time staying at Best Western Suites Downtown Knoxville and I will return. I had a great time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Very quick check in and the gentleman at the front desk was really nice and accommodating. My room was extremely clean and very comfortable. Only negative was a cleaning rag had been left in the bathroom sink... But I would definitely stay here again
Stayed 1 night in Jul 2025

2/10 Terrible

Flamarion

Bed
Stayed 1 night in Jun 2025

2/10 Terrible

Scott

The beds were horrible
Stayed 1 night in Aug 2025

6/10 Okay

Brian

This room was for an employee
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Blaze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Staff was very nice, area seemed safe, overall the property was clean, but our particular room definitely had wear and tear. For a moderately priced hotel, it was a good choice.
Stayed 1 night in May 2025

8/10 Good

Noah

Liked: Staff & service, amenities
Great resort for kids. Main areas are new and updated looking. Rooms were out of date with old run down flooring... Kinda smelled. Best Western hotel rooms felt luxury compared to these rooms . For a resort a not worth the money.
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Small hotel but clean tidy and the staff were great. The breakfast was "OK " and there was no outside seating. Overall good hotel and would come back
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and helpful.
Stayed 1 night in May 2025

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint. This was not in downtown Knoxville. It’s about 10 minutes away from downtown
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel off the highway. Manager was very helpful with our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

knoxville

Great hotel and location
Stayed 3 nights in Mar 2025

8/10 Good

Adam Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Was an older property but decently maintained.
Stayed 1 night in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate having breakfast when time is a priority.
Stayed 1 night in May 2025

6/10 Okay

Laura

Liked: Cleanliness
Front desk staff was nice. A couple times they needed to be woken from a nap or asked to step away from their device as they sat at the counter when we needed to request items such as towels. Housekeeping staff was quick to accomodate and did left the room very clean following service. They were very polite.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, great breakfast options, nice pool and hot tub, quiet location. Clean, in need of a few updates, overall great experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The room was very clean and the staff was friendly and engaging. We would definitely stay here again!
Stayed 1 night in Feb 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, amenities
The property is just a bit dated, but bed was comfortable, it was quiet, and everything worked just fine. Carpet was worn and frayed, but I had a cat with me, so maybe I was in a "pet" room. A couple dining options close by and a few more up the road. Easy access from highway.
Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location from downtown, that was a plus. The hotel itself was okay.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The bed and pillows were comfortable and it was very quiet and very clean. The room is very big with two sinks and lots of mirrors throughout. Granite everywhere. The people staying here were all nice. I recommend going out for breakfast unless you only eat the waffles..the rest was ok. They did provide biscuits, gravy and eggs just not very tasty.
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness
Previous repairs in our room were shoddy.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of the staff was great!
Stayed 2 nights in Jan 2025