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"Good chefs, attentive staff, clean room and clean bathroom, good hot water"

"If you get a chance to stay here- don’t miss it. The property itself is a haven and every little detail is thought of. The design and de oration is out of this world and a wonderful Rajasthan experience. What makes this hotel so special- is the staff. They are so well trained to make you feel comfortable. Nothing is too much to ask and they are so knowledgeable. They were amazing with children and the kids adored the kids club. We had a villa with a room and pool and it’s somewhere we didn’t want to leave! The main pool is just the perfect temperature and surrounded by palms and rajasthani style domes. You can even get bikes to cycle around the property. The breakfast buffet will blow your mind with choice and taste Honestly - my favourite hotel - time and time again - this hotel has never let me down. "

"Very good "

"The room was beautiful. Everything was properly placed in order. Staff was very polite and overall the hotel was very cosy and had a great vibe. This will definately be in my shortlist of hotels whenever i am in jaipur"

"Our stay at Taj Devi Ratn was spectacular. The room was very spacious and the staff very incredibly courteous and efficient. The available dining options were great and authentic. The only downside to the hotel is the distance from the Jaipur city center, but the area was very peaceful as a result."

"There were several major issues during our stay at this hotel. Food hygiene: Throughout our three-day stay, the breakfast area was overrun with flies. They were landing on food en mass and staying there, especially on the uncovered breads and pastries. After observing for nearly an hour, one staff member told another to “zap” the flies. No effort was made to replace or cover the contaminated food. This was extremely unhygienic and unappetizing. Food quality: We had dinner at the hotel on our first night. Compared to other places like the Taj and Oberoi, the food here was mediocre, especially considering the comparable price. I would strongly recommend exploring other dining options. Lack of flexibility and poor customer service: When our flights were cancelled due to the war, every other hotel we had booked in India — including Taj and Oberoi — offered refunds without issue. This hotel did not. They ignored our initial requests, then dragged out the process, wasting hours of our time. It became clear that they prioritized money over basic fairness or guest care. Because of this, we had to scramble to rebook flights so we wouldn’t lose the money spent on this reservation. I had assumed a smaller boutique hotel might be more understanding in difficult circumstances, but that was not the case here. Facilities: The swimming pool is extremely shallow — too shallow for our six-year-old to enjoy. Additionally, the pool area was full of mosquitos. Overall, I would stay away."

"Wonderful property."

"I booked this hotel not knowing how it is going to be. I was very impressed with all their services, staff, cleanliness and over all how well kept this hotel is. "

"Very courteous staff, exceptionally convenient location considering its proximity to the railroad station which is a great plus and not far from the old walled city (from sight seeing or shopping for handicrafts POV). Hotel food is good although several additional dining options present within a couple of miles radius of this location. Chose this location given its proximity to the offices of interest during this stay, an important thing to consider given the busy traffic in this iconic historical city."