Dear Mark, Thank you for being our guest at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are pleased you enjoyed our beautiful property. However, we regret our location did not meet your expectations. We have taken note of your feedback and it will be conveyed to our team. It was a pleasure to have you as our guest, and we hope to see you and your children again soon on your next visit.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Matthew, Thank you for the generous rating and your review of The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We genuinely apologize for the housekeeping issue with your room. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We hope the rest of your stay was enjoyable and that we will see you again soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Mayra, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Flynn, Thank you for your review. We are glad you had such a positive experience during your time at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Reza, Thank you so much for your kind words about The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are thrilled to hear that you found our hotel exceptionally clean during your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Kamille, Thank you for the high praise; we appreciate you taking the time to share your kind review for The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are delighted you enjoyed your stay and that we could help make your visit so memorable. It will be an honor to pass along your compliments to our team. Thank you again for choosing us for your visit to Anaheim, and we look forward to welcoming you again soon!Yours in Hospitality,Donovan Stephens,General Manager

Dear Daniel, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We hope to have the pleasure of doing so again on your next visit to the area.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Katie, We are so very happy we exceeded your expectations for an outstanding stay and that our convenience to Disneyland and shuttle service were perfect for your plans. Thank you for the excellent review of your stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We hope to welcome you again on your next trip to Anaheim!Yours in Hospitality,Donovan Stephens,General Manager

Dear Mimi, We are pleased to see from your rating that you had an enjoyable overall experience during your time at The Viv Hotel, Anaheim, a Tribute Portfolio hotel. However, we understand you might have missed our whirlpool spas due to scheduled maintenance from April 15 up until May 2024, and we regret any disappointment caused. In an effort to ensure transparency, we have prominently displayed this information on our website for guests to access prior to booking with us. We would love the opportunity to welcome you back again in the future, giving you the chance to fully indulge in all our amenities and ensuring a stay that not only meets but exceeds your expectations.Yours in Hospitality, Donovan Stephens, General Manager

Dear Ji, Thank you for your review regarding your stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We appreciate you mentioning that you found our lobby area to be completely spotless and that you liked our convenient location and spacious accommodations. We are also glad you enjoyed your room upgrade. However, we apologize for the oversights made while servicing your guestroom. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. Thank you again for your feedback, and we look forward to welcoming you back.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Tawni, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel for your recent stay and for sharing your experience. We are pleased you enjoyed our spotless accommodations and the courteous service provided by our associates. We also appreciate you mentioing our excellent amenities and convenient location. However, we apologize for the maintenance issues you encountered and that we were not responsive to your needs. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We also regret not meeting some of your expectations. We have taken note of your feedback and it will be conveyed to our team. We hope to have the pleasure of hosting you and your children again in the future.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Gloria, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we hope to see you again soon. Yours in Hospitality,Donovan StephensGeneral Manager

Dear Jeanette, It is great to hear how much you loved our ideal location and well-kept, excellent accommodations! Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, for your recent visit to Anaheim, and we hope to have the pleasure of hosting you again soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Susan, Please accept our apologies if we did not meet all of your expectations on your recent visit as we strive to not only meet but exceed each of our guests' expectations at all times. If you wish to share more details regarding your experience so we may improve our services, please do not hesitate to contact us. We hope to regain your trust by providing you with the exceptional experience you deserve on a future visit.Yours in Hospitality,Donovan Stephens,General Manager

Dear Mercedes, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel.Yours in Hospitality,Donovan Stephens,General Manager

Dear Caleb, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are particularly glad your room provided the comforts you expected and that you enjoyed our modern decor and upscale accommodations. Thank you for suggesting The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, to future guests; we look forward to welcoming you back soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Mikaela, Thank you for reviewing your recent stay with us. It is disappointing that the bedding and amenities didn't meet your expectations. We strive to provide comfortable accommodations, and we apologize for falling short in this regard. Your feedback about the highway noise and the quality of food at our restaurant is also concerning, and we will address these issues with our respective teams. We appreciate your honesty and will work to improve so that we can provide a better experience for our guests in the future.Yours in Hospitality,Donovan Stephens,General Manager

Dear Cesar, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Alison, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we hope to see you again soon. Yours in Hospitality,Donovan Stephens,General Manager

Dear Amanda, What a pleasure to read your outstanding review regarding your time at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we are thrilled you had an excellent experience. We appreciate you choosing us, and we would love to welcome you back the next time you are in the area. Thank you for the feedback!Yours in Hospitality,Donovan StephensGeneral Manager

Dear Lo, Thank you for being our guest at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and sharing your experience. We are delighted to know you were pleased with our ideal location and well-maintained property. It was our pleasure to accommodate you, and we look forward to your return visit.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Laura, Thank you for sharing your feedback with us. We are thrilled to hear that you loved your room and enjoyed our amenities. It is wonderful to know that you found our property to be well-maintained and modern. We are also pleased that our location within walking distance of Disney was convenient for you. We appreciate your understanding regarding the parking fee, and we apologize for any inconvenience it may have caused. Your comments about the housekeeping service have been noted, and we will address this with our team to ensure that our standards are consistently met. Overall, we are delighted that you had a good stay with us, and we hope to have the opportunity to welcome you back for another enjoyable experience in the future. Yours in Hospitality,Donovan Stephens,General Manager

Dear Arrian, What a pleasure to read your outstanding review regarding your time at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we are thrilled you had an excellent experience and that you liked our thoughtful hospitality. We appreciate you choosing us, and we would love to welcome you back the next time you are in the area. Thank you for the feedback!Yours in Hospitality,Donovan StephensGeneral Manager

Dear Jessica, We are so delighted we met your expectations for an outstanding visit and that our convenience to Disneyland was perfect for you and your family. Thank you for the excellent review of your stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We hope to welcome you again on your next trip to Anaheim!Yours in Hospitality,Donovan StephensGeneral Manager

Dear Glenny, We are so very happy we exceeded your expectations for an outstanding visit and that our convenient location was perfect for your plans. Thank you for the excellent review of your stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We hope to welcome you again on your next trip to Anaheim!Yours in Hospitality,Donovan Stephens,General Manager

Dear Monique, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Alexis, Thank you for your review. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room in question will be professionally inspected and treated as a precaution. Thank you for your feedback, and one of our managers will reach out to you shortly to discuss this further.Yours in Hospitality,Donovan Stephens,General Manager

Dear Amanda, It was a pleasure welcoming you and your family to The Viv Hotel, Anaheim, a Tribute Portfolio Hotel! Thank you for mentioning all the things about our hotel that make us such an excellent choice for a family vacation to Disneyland. We look forward to welcoming all of you again soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Victor, Thank you for taking the time to share your review. Please accept our apologies for the concerns you had with our service. Our main aim is to provide thoughtful hospitality and a memorable stay; therefore, we regret not meeting your expectations. On a positive note, we are glad to know you liked our well-maintained property and ideal locations. Thank you again for your feedback, and we hope you will give us another chance to make a better impression. Yours in Hospitality,Donovan StephensGeneral Manager

Dear Ty, It was a pleasure welcoming you and your family to The Viv Hotel, Anaheim, a Tribute Portfolio Hotel! Thank you for mentioning all the things about our hotel that make us such an excellent choice for a family vacation to Disneyland. We look forward to welcoming all of you again soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Thomas, Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates transcended your expectations! We will enjoy sharing your compliments with everyone. Thank you for these lovely comments regarding your recent stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and we look forward to welcoming you back soon. Yours in Hospitality,Donovan StephensGeneral Manager

Dear Tia, Thank you for being our guest at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and sharing your experience. We are thrilled to know you were pleased with our exceptional accommodations, fantastic decor, and thoughtful amenities. We also appreciate you mentioning our convenient elevators and highlighting your experience at The Valencia restaurant concerning their service and delicious food. However, we are sorry for the concern you had with our beds. In the future, please know that our front desk will be available to make your stay as comfortable as possible. We also regret your disappointment with our location and that it did not meet your expectations. Thank you again for your feedback, and we look forward to your return visit. Yours in Hospitality,Donovan Stephens,General Manager

Dear Luis, Thank you for being our guest at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and sharing your experience. We are thrilled to know you were pleased with our convenient location and refreshing and spacious accommodations. It was a pleasure to host you, and we look forward to your return visit. Yours in Hospitality,Donovan Stephens,General Manager

Dear Rosalba, Thank you for staying at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and sharing your feedback. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our excellent pool. It was a pleasure to host you, and we look forward to welcoming you back soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Jahaziel, Thank you for taking the time to share your review. We are delighted to know you liked our well-maintained property. However, we apologize for the cleanliness issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. We understand your concerns regarding the destination fee and the confusion it may have caused. While we strive to make all fees transparent during the booking process, your feedback highlights the importance of continuously improving our communication. Please accept our sincerest apologies for the inconvenience you encountered. Thank you again for your patience, and we hope you will give us another chance to host you again. Yours in Hospitality,Donovan Stephens,General Manager

Dear Heaven, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we are thrilled you had an excellent experience. It was a pleasure to host you, and we would love to welcome you back the next time you are in the area. Yours in Hospitality,Donovan StephensGeneral Manager

Dear Thomas, It is great to hear how much you loved our location! Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, for your recent visit to Anaheim and for sharing your experience. We hope to have the pleasure of hosting you again soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Serina, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and sharing your experience. We are delighted to know you were pleased with our well-maintained property, outstanding service, and excellent pool. We also appreciate you taking advantage of our restaurant credits. It was a pleasure to host you, and we look forward to your return visit. Yours in Hospitality,Donovan Stephens,General Manager

Dear Sukhdeep, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and sharing your experience. We are delighted to know you enjoyed your overall stay with us and that you were especially pleased with our courteous associates. Thank you again for your feedback, and we look forward to your next visit. Yours in Hospitality,Donovan Stephens,General Manager

Dear Melanie, Your review was a pleasure to read, and we were delighted to learn that the service provided by our courteous associates transcended your expectations. We will enjoy sharing your compliments with everyone. We also appreciate you mentioning how our clean and spacious accommodations enhanced your stay with us. Thank you for these lovely comments regarding your recent stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel, and we look forward to welcoming you back soon. Yours in Hospitality,Donovan StephensGeneral Manager

Dear Angelica, Thank you for choosing to stay with us at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are delighted to know that you had an exceptional time with us, and we appreciate you mentioning our well-maintained property. We are also thrilled to read that you could take advantage of our delicious onsite dining options and that our dedicated service enhanced your time with us. We look forward to welcoming you back soon.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Quan, Thank you for rating your stay at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Cormac, Thank you for choosing The Viv Hotel, Anaheim, a Tribute Portfolio Hoteland for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Yours in Hospitality,Donovan Stephens,General Manager

Dear Xiaofei, Thank you for choosing to stay with us and sharing your review. Our goal is to provide a seamless and memorable visit to all our guests; therefore, we regret this was not your experience. Please accept our apologies for our associates not being attentive to your requests and for the unsatisfactory service you received during your time with us. This does not represent our hospitality standards, and we can understand the frustration this caused. We appreciate you bringing this to our attention, and we will address this appropriately as we are committed to enhancing our guest service. Furthermore, we are also sorry for the concerns you described with the bedding in your room. Fresh and comfortable accommodations are essential for a relaxing stay, and we apologize for the oversights made in preparing your guestroom. We will share this with our housekeeping associates to ensure this is not repeated. We also regret your disappointment with the parking fees, and we would like to share that these fees are listed on all websites for our guests' convenience. We are sorry if this was not adequately communicated to you, and we can understand the frustration this caused. We are grateful for your valuable feedback and hope you will give us another opportunity to deliver you the seamless experience that you should always expect from us. Safe travels.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Mona, What a pleasure to read your outstanding review regarding your time at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel; we are thrilled you had an excellent experience. We love receiving comments like yours, as our goal is to ensure a memorable experience at an outstanding value for every guest. We appreciate you choosing us and would love to welcome you back the next time you are in the area. Thank you for the feedback.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Sarah, Thank you for choosing to stay with us at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. we are happy to know you had an enjoyable experience and that you loved our well-maintained property. It was a pleasure hosting your visit, and we hope to see you again soon. Yours in Hospitality,Donovan Stephens,General Manager

Dear Ismael, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited. It is always wonderful to see when our guests are able to enjoy everything about our hotel. We truly pride ourselves on providing an exceptional stay for our guests, and it means the world to us when we succeed. Our staff is devoted to ensuring each guest feels at home and has the desire to return, and we look forward to seeing you again soon here at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel.Yours in Hospitality,Donovan StephensGeneral Manager

Dear Adesh, Thank you for choosing to stay with us at The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. It is nice you had a pleasant experience and that you loved our beautiful property and convenient location. We hope to see you again soon and wish you all the best with your travels. Yours in Hospitality,Donovan Stephens,General Manager

Dear Judy, Thank you for making The Viv Hotel, Anaheim, a Tribute Portfolio Hotel a part of your travel plans. We are happy to know you were pleased with our well-maintained, beautiful property and comfortable accommodations featuring relaxing beds, as well as the thoughtful amenities we offer, including our pool and fitness center. However, we are sorry for not meeting some of your expectations and for the unpleasant encounter you had with one of our associates. We will share your comments appropriately as we are always looking for ways to improve our guest experience and services. We appreciate your feedback and hope to have another chance to provide you with a much more satisfying stay. Yours in Hospitality,Donovan Stephens,General Manager

Dear Sumaya, Thank you for your generous review of The Viv Hotel, Anaheim, a Tribute Portfolio Hotel. We are thrilled to know you had a wonderful stay and that you were particularly pleased with our well-maintained property and courteous associates. We appreciate your business and look forward to seeing you again soon. Safe travels. Yours in Hospitality,Donovan Stephens,General Manager