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Reviews of Desert Palms Hotel & Suites

3 out of 5
Desert Palms Hotel & Suites
631 W Katella Ave, Anaheim, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1119 out of 1980 reviews" "
Rating 8 - Good. 558 out of 1980 reviews" "
Rating 6 - Okay. 195 out of 1980 reviews" "
Rating 4 - Poor. 72 out of 1980 reviews" "
Rating 2 - Terrible. 36 out of 1980 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Travelled with family
Great spot
Stayed 3 nights in Mar 2024
Response from Desert Palms Hotel Team on 23 May 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

igancio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

6/10 Okay

Renee

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Desert Palms Hotel Team on 23 May 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place but they do charge you extra for parking if you arrive before check in time.
Stayed 1 night in Mar 2024
Response from Desert Palms Hotel Team on 21 May 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Kayleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Disneyland, room was spacious, staff was friendly and helpful.
Stayed 2 nights in May 2024
Response from Desert Palms Hotel Team on 20 May 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

paul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had the best hotel experience. Even was able to upgrade to a kind bunk room which was a life saver for the week we stayed. The breakfast was superb. Would stay again.
Stayed 8 nights in May 2024
Response from Desert Palms Hotel Team on 20 May 2024
Thank you for staying with us and for your feedback!

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy. Super close to the park. Breakfast was good. Perfect place to stay
Stayed 3 nights in May 2024
Response from Desert Palms Hotel Team on 20 May 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

violette

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8 min walk to Anaheim convention center. Clean, friendly, beds could be more comfortable ,overall great hotel.
Stayed 1 night in May 2024
Response from Desert Palms Hotel Team on 21 May 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Yessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel! Clean and so beautiful
Stayed 1 night in May 2024
Response from Desert Palms Hotel Team on 17 May 2024
Thank you for staying with us. We look forward to seeing you again!

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a suite and loved it! The breakfast wasn't the best ive ever had but it worked for what we needed.
Stayed 2 nights in May 2024
Response from Desert Palms Hotel Team on 16 May 2024
Thank You for staying with us and for your feedback!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here for our Disneyland trips. We love the breakfast and the easy walk to the park. The staff at breakfast are super friendly and helpful. Thank you for another great stay.
Stayed 3 nights in May 2024
Response from Desert Palms Hotel Team on 15 May 2024
Thank you for staying with us and for your feedback. We look forward to seeing you again!

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were impressed with how close the hotel was to Disneyland. We also enjoyed how clean it was and how kind the staff was.
Stayed 2 nights in May 2024
Response from Desert Palms Hotel Team on 14 May 2024
Thank you for staying with us and for your feedback. We look forward to seeing you again!

8/10 Good

Meighan

Travelled with family and small children
Liked: Cleanliness, amenities
It is very average but its location is convenient for Disney.
Stayed 4 nights in Mar 2024
Response from Desert Palms Hotel Team on 17 May 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Destinee Leuana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend absolutely loved the elephant towel on the bed when we first entered the room. Everything was clean, too. The hotel was within walking distance of Disneyland. The staff was friendly. I requested another roll of toilet paper at the front, and the next day, they supplied us with three more rolls. They were also helpful in the breakfast room in the mornings. I didn't know how to use the waffle maker, and one of the workers helped me with it. He even communicated with me in Spanish which helped bridge any misunderstanding or confusion (this might be a drawback for those who need help, don't speak Spanish, and can't figure out how to explain something in English). We had a great experience.
Stayed 3 nights in May 2024
Response from Desert Palms Hotel Team on 13 May 2024
Thank you for your staying with us and for your feedback. We are happy to hear that you enjoyed your stay and we look forward to seeing you again in the future!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Desert Palms Hotel Team on 9 May 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Rachel

Travelled with family
Liked: Property conditions & facilities
Nice and clean
Stayed 6 nights in Apr 2024
Response from Desert Palms Hotel Team on 7 May 2024
Thank you for staying with us and for your feedback!

8/10 Good

Tamatha L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to start, close to Disneyland and a great breakfast included. Rooms are older but they keep them very clean. A lot of noise from other rooms etc but it was also a busy time
Stayed 3 nights in May 2024
Response from Desert Palms Hotel Team on 6 May 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel. Would definitely come back.
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 6 May 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Alfredo David Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 6 May 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Erica Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for our Disneyland trip! We enjoyed the free continental breakfast, swimming pool and hot tub, and it was a 20min walk to downtown Disney. We also loved the convenience of the restaurant within the hotel with many cuisine options, there was something for everyone. We will definitely stay again on our next trip to Anaheim.
Stayed 2 nights in May 2024
Response from Desert Palms Hotel Team on 6 May 2024
Thank you for staying with us and for your feedback.We look forward to seeing you again!

10/10 Excellent

Jose Noel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karina at the front desk was amazing!
Stayed 1 night in May 2024
Response from Desert Palms Hotel Team on 6 May 2024
Thank you for staying with us and for your feedback! We will pass on your compliments to Karina and we look forward to seeing you again!

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other guests were very noisey and walls seemed very thin so you can hear everything all the time which made it difficult to sleep at times
Stayed 5 nights in Apr 2024
Response from Desert Palms Hotel Team on 6 May 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Edyth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to the parks
Stayed 1 night in May 2024
Response from Desert Palms Hotel Team on 3 May 2024
Thank you for staying with us and for your feedback!

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service
Average room and hotel. Breakfast was good walkable distance to Disneyland. Parking is dear per night
Stayed 4 nights in Apr 2024
Response from Desert Palms Hotel Team on 2 May 2024
Thank you for staying with us and your feedback.

10/10 Excellent

Rachele

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Desert Palms Hotel Team on 1 May 2024
Thank you for staying with us!

10/10 Excellent

Orlando Alarcon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional And amazing.
Stayed 4 nights in Apr 2024
Response from Desert Palms Hotel Team on 1 May 2024
Thank you for staying with us and your feedback!!

10/10 Excellent

Erin, Cochrane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for walking or using public transportation to Disneyland.
Stayed 5 nights in Feb 2024
Response from Desert Palms Hotel Team on 23 Apr 2024
Thank you for staying with us and for your feedback. We hope to see you again!!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good condition, great customer service, nice size rooms, didn't use the pool but looked inviting, breakfast was much better attended to and fresher then most hotels I've been to.
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 23 Apr 2024
Thank you for staying with us and for your feedback. We are glad you enjoyed your stay and we look forward to seeing you again!

6/10 Okay

Nichol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Noisy! I could hear the vibration alarm in the next room. Noise from the hall was awful! People walking around upstairs, really annoying! Use very loud white noise on your devices.
Stayed 5 nights in Apr 2024
Response from Desert Palms Hotel Team on 22 Apr 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Jeremy

Stayed 5 nights in Mar 2024
Response from Desert Palms Hotel Team on 23 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is amazing!
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 22 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and knowledgeable staff. The pool.was the perfect size and depth for kids (5ft was the deepest). Breakfast dining area was large. 10min walk from Disneyland. We would definitely stay here again!
Stayed 4 nights in Apr 2024
Response from Desert Palms Hotel Team on 22 Apr 2024
Thank you for staying with us and for your feedback. We look forward to seeing you again in the future!

8/10 Good

Jenna, Windsor

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 19 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Jenelle, Kapaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and professional. I was very happy with the room, it was very clean and we enjoyed having the complimentary breakfast. Walking to Disney was convenient to & from the hotel. I would definitely stay again!!!
Stayed 5 nights in Apr 2024
Response from Desert Palms Hotel Team on 17 Apr 2024
Thank you for staying with us and for your feedback.We look forward to seeing you again!!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Desert Palms Hotel Team on 17 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 15 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Saranya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff and clean property
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 15 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Cadence

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 17 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Disneyland
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 17 Apr 2024
Thank you for staying with us and for your feedback!

6/10 Okay

Erica

Travelled with group
Liked: Staff & service
The breakfast was good and the walk wasn’t bad at all. I found the hotel very loud! I could hear the shower above us and every noise.
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 12 Apr 2024
Thank you for staying with us and for your feedback.

6/10 Okay

Jennifer, Hilmar

Close to park
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 12 Apr 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Fernando

Travelled with family
Liked: Property conditions & facilities
Great place to stay at
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 9 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice two day stay walking distance to Disney. Good breakfast and clean facilities.
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Good

paige

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 9 Apr 2024
Thank you for staying with us!

8/10 Good

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Disneyland. All staff was friendly and nice. Those serving breakfast were also nice but I will be honest breakfast was not very good. I was hoping for at least warm oatmeal but did not offer that option. I would stay here for the convenience and the bunk bed option but not for the food.
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disneyland and the breakfast was delicious.
Stayed 4 nights in Mar 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us!

10/10 Excellent

Tylynn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice suite, all staff were nice. Wasn’t a huge fan of the sheets the felt plastic, but the room was great. We would stay again.
Stayed 7 nights in Mar 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the hotel was to Disneyland.
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback!