Lobby

Reviews of Castle Inn and Suites

3.5 out of 5
Castle Inn and Suites
1734 S Harbor Blvd, Anaheim, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 829 out of 1335 reviews" "
Rating 8 - Good. 342 out of 1335 reviews" "
Rating 6 - Okay. 114 out of 1335 reviews" "
Rating 4 - Poor. 33 out of 1335 reviews" "
Rating 2 - Terrible. 17 out of 1335 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Glade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, hotel was clean and staff great. Beds were not good, hard and we could feel all the springs, time for a upgrade. But other than that we had a good stay.
Stayed 3 nights in May 2024
Response from Marc on 26 May 2024
Glade, thank you staying with us at the Castle Inn & Suites. We appreciate the feedback on your stay and the compliments to our staff! Finding the perfect bed for everyone is a challenge. Some guests like a firm style of mattress while others prefer a softer feel. As far as the location, the Castle Inn & Suites is one of the best! Right across from the Disneyland Resort, within just a few minutes walking distance from the entrance of both theme parks. We are also one of the only hotels so close to the entrance to offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees. We are glad to hear you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really an older 4-story motel. Small bathtub, short toilet, old carpet….. but impeccably clean! Washcloths folded in the shape of swans lol. Very reasonably priced, short walk to the Parks, and the lobby staff was very friendly. We will absolutely stay here again.
Stayed 2 nights in May 2024
Response from Marc on 21 May 2024
Michelle, thank you for staying with us at the Castle Inn & Suites. We appreciate your feedback and the compliments to our housekeeping staff on the cleanliness of your room. Our team makes extra effort to provide our guests with a unique experience and those little touches like swan towels can help to let our guests know we care. The hotel location is definitely one of the best in town, right across the street from the Disneyland Resort. We hope you were able to use the free parking, free Wi Fi, and enjoyed No Resort Fees. We are very happy to hear you plan to come back and stay with us again, in time we hope we will become your home away from home. See you soon!

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
Stayed here before and it’s central to everything.
Stayed 5 nights in May 2024
Response from Marc on 21 May 2024
Lynn, thank you for your review, and for the perfect score. As mentioned in the review, the location of the Castle Inn & Suites is right in the heart of the Disneyland Resort Area. Within walking distance to everything the area has to offer, including the two Disneyland Theme Parks. As one of the only hotels located so close to the entrance to offer free parking for one vehicle, free Wi Fi in the room, and No Resort Fees, it is the best value to be found. We hope you come back to stay with us again soon!

10/10 Excellent

Stacy, Fountain Inn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wholeheartedly recommend this lovely property. I was not sure what to expect in a non-brand name property, but relied on reviews and I was not disappointed! The rooms were large and clean. Housekeeping was thorough. Desk staff workers were helpful and considerate. Elevators were fast. Parking lot was easy to navigate. The whole area felt safe and secure. I would not hesitate to stay here again and recommend it to my friends.
Stayed 6 nights in May 2024
Response from Marc on 14 May 2024
Stacy, Thank you for the amazing review! We cannot say enough how much we appreciate your compliments to the staff and your personal recommendation! As an independently owned and operated business, we have a direct connection to our guests, which provides us with an opportunity to provide better service. Every person here genuinely cares about our guests and the experience they have. The hotel is in a perfect location, right across the street from the parks, within a few minutes walk from the entrance. We are one of the only hotels to provide free Wi Fi, free Parking, and No Resort Fees. Thank you again for the kind words, and for your personal recommendation to your friends. We can't wait to have you back!

6/10 Okay

Maureen

Liked: Staff & service
The convenience of the location was great but carpet was so dirty that my daughter’s socks that she worn inside were filthy. Staff were great and helpful. Pool was great and very clean
Stayed 9 nights in Apr 2024
Response from Marc on 13 May 2024
Maureen, thank you for staying with us at the Castle Inn & Suites. We apologize for any inconvenience caused during your stay and we thank you for bringing this issue to our attention. We have already contacted our housekeeping and maintenance departments to address your concerns as soon as possible. We will use this opportunity to make an improvement to our hotel and our future guests' experiences. Thank you for your compliments on the services you received from our staff and the cleanliness of the public areas. We have a dedicated staff who genuinely care about our guests and make every effort to ensure you will have a pleasant stay. The location of the hotel is so convenient, close to everything the resort area has to offer. We hope to have an opportunity to provide you with an even better experience in the near future. Thank you.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what it is!
Stayed 2 nights in May 2024
Response from Marc on 12 May 2024
Nathan, thank you for taking the time to write a review and give us a perfect 5 out of 5 score! The hotel is the best choice for families visiting the Disneyland Resort Area. Located right across the street, and within a short walk to Disneyland, California Adventures, and Downtown Disneyland, it is very convenient. When you consider the hotel rooms each feature a refrigerator, microwave, coffee maker, and hair dryer, it makes a stay with us very comfortable. With free parking, free Wi Fi, and No Resort Fees, there just isn't a better value to be found. We hope we will become your new favorite place to stay and you will be back to see us again soon!

8/10 Good

Michelle, San Luis Obispo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to Disney. Nice for large families.
Stayed 4 nights in Mar 2024
Response from Marc on 12 May 2024
Michelle, thank you for staying with us at the Castle Inn & Suites. We are happy to hear you enjoyed your visit to the hotel and we look forward to seeing you again soon. We will pass you compliments on to the housekeeping department, we appreciate you taking the time to recognize their efforts. As one of the only hotels across the street from the Disneyland Resort to offer free parking for one vehicle, free Wi fi in the room, and No Resort Fees, there is not a better value to be found. Thank you again for your kind review, we hope your next Disneyland Vacation is right around the corner!

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, but shower and sink backed up and drained slowly. Room had a damp stale smell. But walking distance to Disneyland was great and free parking for hotel guests.
Stayed 2 nights in Apr 2024
Response from Marc on 6 May 2024
Nicole, thank you for staying with us at the Castle Inn & Suites. We are glad you were able to enjoy the location of the hotel and the free parking. We are also one of the only hotels in the area to offer No Resort Fees and Free Wi Fi as well. If there is ever an issue during your stay, please feel free to let the front desk know so we can have it resolved as quickly as possible. We hope to have an opportunity to provide you with an even better experience in the near future. Thanks again for staying with us!

8/10 Good

Jessica Ann, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Marc on 6 May 2024
Jessica Ann, thank you for staying with us at the Castle Inn & Suites. We are glad to hear that you enjoyed your visit. As one of the only hotels across the street from the Disneyland Resort to offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, it is truly the best value to be found. We hope to become your go-to hotel for all of your future Disneyland Vacations and we will see you again soon!

10/10 Excellent

Vincent, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2024
Response from Marc on 30 Apr 2024
Thank you for staying with us at the Castle Inn & Suites! We are so happy to see you enjoyed your visit, and we appreciate the perfect score! The hotel is the perfect choice for any family visiting the Disneyland Resort area. We are located right in the middle of everything the area has to offer. The Gardenwalk Shopping Center, Downtown Disneyland and many other stores offer shopping opportunities. We are also within walking distance to the Anaheim Convention Center, the House of Blues, and of course both of the Disneyland theme parks. As one of the only hotels to offer Free Parking, Free Wi Fi, and No Resort Fees, the Castle Inn & Suites is the best value to be found! We hope you come back to stay with us again soon!

10/10 Excellent

John

Stayed 2 nights in Apr 2024
Response from Marc on 18 May 2024
Thank you for staying with us at the Castle Inn & Suites! We are so happy to see you enjoyed your visit, and we appreciate the perfect score! The hotel is the perfect choice for any family visiting the Disneyland Resort area. We are located right in the middle of everything the area has to offer. The Gardenwalk Shopping Center, Downtown Disneyland and many other stores offer shopping opportunities. We are also within walking distance to the Anaheim Convention Center, the House of Blues, and of course both of the Disneyland theme parks. As one of the only hotels to offer Free Parking, Free Wi Fi, and No Resort Fees, the Castle Inn & Suites is the best value to be found! We hope you come back to stay with us again soon!

10/10 Excellent

Amore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. From check in to check out, this crew was super friendly, helpful, and accommodating. The customer service is what made me give 5 stars. The location is excellent for Disneyland and is about a 15 minute walk. There are lots of places to eat and even grab souvenirs after leaving the park on your way back to the hotel. This is an excellent value choice in the area.
Stayed 2 nights in Apr 2024
Response from Marc on 26 Apr 2024
Amore, thank you for the perfect 5 out of 5 score! Our staff is dedicated to providing our guests with the best experience possible. We are so happy to hear you had a great time when you stayed with us. The Castle Inn & Suites is definitely in a great location, within walking distance to everything the Disneyland Resort area has to offer. When it comes to value, the hotel can't be beat. With Free Parking, Free Wi Fi, and No Resort Fees, it is the perfect choice for a family visiting Disneyland. We hope you have found your new place to stay, and we will see you again soon. Remember, you will always be treated like royalty at the Castle Inn & Suites!

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I walking distance to Disney
Stayed 1 night in Apr 2024
Response from Marc on 21 Apr 2024
Mabel, thank you for staying with us at the Castle Inn & Suites. We appreciate the 5 out of 5 score, and we are happy to hear you enjoyed your visit. The location of the hotel is one of the best in town. Right across the street from the Disneyland Resort, within walking distance to the parks. We hope you were also able to enjoy the free parking on property and free Wi Fi in the rooms. With all of these benefits, and No Resort Fees, there is not a better place to stay! We hope to see you again soon.

10/10 Excellent

Jennifer Marie, Idaho Falls

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were are super friendly and nice. The cleaning crew did an amazing job with keeping our room nice and cozy. The towel folding and bows brought delight to our child after a long day of walking. We would definitely return to this hotel.
Stayed 5 nights in Apr 2024
Response from Marc on 21 Apr 2024
Thank you for your fantastic review of the Castle Inn & Suites. We are so happy to hear that you enjoyed your stay with us. The compliments to our housekeeping and front desk staff are very much appreciated. The entire team is dedicated to providing our guests with the best experience possible. We hope we will become your favorite place to stay, and we will be a part of the wonderful Disney Vacation memories you create in the future. We look forward to seeing you again soon.

8/10 Good

Holly

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very friendly staff. Convenient location. Great place if you are renting a mobility scooter as they allowed it. to be parked and charged in the lobby area
Stayed 6 nights in Apr 2024
Response from Marc on 20 Apr 2024
Holly, thank you for taking the time out to write about your experience at the Castle Inn & Suites. Our staff is very thankful for your compliments, and you can expect to receive the same level of service each time you return to the hotel. The location of the hotel is one of the best in town, right across the street from the Disneyland Resort, within just a few minutes' walk from the entrance of both theme parks. We hope you come back to stay with us again soon!

10/10 Excellent

William G

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel, staff was so nice and accommodating. It was affordable too!
Stayed 5 nights in Apr 2024
Response from Marc on 18 Apr 2024
Thank you for staying with us at the Castle Inn & Suites William! We appreciate your kind review about the staff and your experience at the hotel. The hotel is a great value, within walking distance to both of the Disney theme parks, the Anaheim Convention Center, and many shopping and dining opportunities. We are one of the only hotels so close to the park to offer free parking, free Wi Fi and No Resort Fees. We hope to see you again soon. Thank you

8/10 Good

Janina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smelled like someone urinated in one of the AC units and lotion and conditioner weren't standard products provided, otherwise the stay was good. Did not have a shuttle to and from airport.
Stayed 4 nights in Apr 2024
Response from Marc on 17 Apr 2024
Janina, thank you for your recent stay at the Castle Inn & Suites. We are happy to see you had a pretty good stay with us, and we appreciate the feedback on how we could have improved the stay. We only regret that we did not have the opportunity to address your concerns during your visit. The hotel can provide lotion and conditioner upon request for the guests. If there is any issue regarding maintenance or housekeeping, just let the front desk know and we will have it addressed right away. While the hotel does not have our own private transportation, there are several options including shared ride services, private transportation, and taxi services available. We hope you have an opportunity to return to our hotel for an even better experience in the future, we look forward to an opportunity for improvement.

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here and we would definitely stay again 😊
Stayed 5 nights in Apr 2024
Response from Marc on 15 Apr 2024
Tia, thank you for your kind review and for your recent stay at the Castle Inn & Suites. Nothing can make us happier than to hear you loved your stay with us. We hope we will become your favorite place to stay whenever you are in the Disneyland Area. The Castle Inn & Suites is one of the only hotels across the street from the parks to offer free parking for one vehicle, free Wi Fi in the room, and No Resort Fees. We are looking forward to your next visit, hope it is right around the corner!

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and great room. Only negative is bins are collected very early which is noisy, although most mornings we were up and early for park opening anyway. Very close to parks and would definitely stay again!
Stayed 6 nights in Apr 2024
Response from Marc on 14 Apr 2024
Darryl, thank you for staying with us at the Castle Inn & Suites. We appreciate your feedback and the perfect 5 out of 5 score! We are very happy to hear you enjoyed your stay with us, and we hope you come back again soon. There are some things that are not within our control, the trash service is one of those items. We have requested a later pick up time, but we cannot control the route. We are glad you made the most of your vacation by getting to the parks early, it is the best way to get on your favorite ride with a short line. Next time you visit the parks, come back and see us again!

10/10 Excellent

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff was very informative, and polite. Room was clean, and spacious.
Stayed 3 nights in Apr 2024
Response from Marc on 10 Apr 2024
Vincent, thank you for your recent stay at the Castle Inn & Suites. Looks like everything went great, and we are very happy to hear you enjoyed your visit. We are very fortunate to have a team of dedicated people who genuinely care about our guests' experience. We hope we will become your favorite place to stay whenever you are on a Disneyland Vacation and we look forward to seeing you again soon!

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and plan to stay again.
Stayed 1 night in Apr 2024
Response from Marc on 8 Apr 2024
Edna, thank you for staying with us at the Castle Inn & Suites. We appreciate your kind words, and we are very happy to hear you had a great stay with us. We hope to become your favorite place to stay whenever you visit the Disneyland Resort. We hope you were able to enjoy the free parking, free Wi Fi, and No Resort fees while you were here. Next time you are planning a Disneyland Vacation we would love to be your hotel of choice.

10/10 Excellent

Destiny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great hotel staff and close to the Disney parks.
Stayed 5 nights in Mar 2024
Response from Marc on 7 Apr 2024
Destiny, thank you for taking the time out to write about your experience at the Castle Inn & Suites. Our staff is very thankful for your compliments, and you can expect to receive the same level of service each time you return to the hotel. The location of the hotel is one of the best in town, right across the street from the Disneyland Resort, within just a few minutes' walk from the entrance of both theme parks. We hope you come back to stay with us again soon!

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping is on point here!! We’ve stayed here many times to walk back and forth to the park, but this time we noticed a definite step up in the attentiveness to our room!! See you again soon Castle…
Stayed 3 nights in Apr 2024
Response from Marc on 6 Apr 2024
Marc, thank you for taking the time to write a review about your stay with us. We are so happy to hear you had a great time, and that you plan to come back and stay with us again. Our staff genuinely cares for the property, and we make every effort to provide our guests with a clean, comfortable, and pleasant stay. The location is great for any family visiting the Disneyland Resort area, within walking distance to everything, including the theme parks. We also are one of the only hotels to offer free parking for one vehicle, free Wi Fi, and No Resort Fees! We hope to see you again soon!

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Marc on 6 Apr 2024
Bradley, thank you for your recent stay at the Castle Inn & Suites and for taking the time to write a review about your experience. We appreciate the perfect 5 out of 5 rating, we are very happy to hear you had a great time here. The location of the hotel is one of the best in town, right in the heart of the Disneyland Resort. Everything is within walking distance, shopping, dining, entertainment, and of course all of the great things at the Disneyland Resort. We hope you have found your new favorite place to stay when you are in the area and we look forward to seeing you again soon!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the parks. Quiet and comfortable with prompt, friendly service!
Stayed 2 nights in Apr 2024
Response from Marc on 4 Apr 2024
Alexander, thank you for staying with us at the Castle Inn & Suites. We appreciate the 5 out of 5 score, and we are very happy to hear you enjoyed your stay with us! The hotel location is one of the best to be found, right across the street from the Disneyland Resort, within just a few minutes walk from the entrance. Our staff appreciates the compliments and you can always expect to be treated with kindness while you are here. We are one of the only hotels to offer free parking for one vehicle, free Wi Fi in the room, and to charge No Resort Fees. We hope we will see you again soon, and our hotel will become your home away from home. Until next time!

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place, wonderful staff! Beds are not overly comfortable and you can hear neighbors at times unless you have a fannor sound machine on. But super close to Disney, stores, restaurants so did not have to rent a car, nice pool, hot tub.
Stayed 5 nights in Mar 2024
Response from Marc on 2 Apr 2024
April, thank you for staying with us at the Castle Inn & Suites and for taking the time to write about your experience. We appreciate the compliments to the staff, the efforts from our team is what makes the hotel special. The hotel location is certainly one of the great reasons to stay with us. Located right in the heart of the Disneyland Resort Area, we are within walking distance to everything the area has to offer. From restaurants to shopping, entertainment, and of course the entrance to Disneyland and California Adventures, everything is within a few minutes walk. The heated pool and hot tub are open every day from 8:00AM to 10:00PM. If you decide to rent a car next time, the hotel offers free parking for one vehicle per room. We also include free Wi Fi in the room and there are No Resort Fees! We hope you come back to stay with us again, we would love an opportunity to make your next stay even better than the last one!

10/10 Excellent

Elpidia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this property because it’s in a good location and because it’s in walking distance to Disneyland! The beds are comfortable and the bedrooms were clean.
Stayed 2 nights in Mar 2024
Response from Marc on 28 Mar 2024
Elpidia, thank you for your recent stay at the Castle Inn & Suites and for taking the time to write a review about your experience. We appreciate the perfect 5 out of 5 rating, we are very happy to hear you had a great time here. The location of the hotel is one of the best in town, right in the heart of the Disneyland Resort. Everything is within walking distance, shopping, dining, entertainment, and of course all of the great things at the Disneyland Resort. We hope you have found your new favorite place to stay when you are in the area and we look forward to seeing you again soon!

10/10 Excellent

Deanna Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sage was amazing and helpful and it was very close walking distance to the parks
Stayed 3 nights in Mar 2024
Response from Marc on 28 Mar 2024
Deanna, thank you for staying with us at the Castle Inn & Suites. We are so happy to see you enjoyed your visit and we appreciate the perfect 5 out of 5 score! All of our staff is dedicated to providing our guests with the best experience possible, and we will continue to provide the level of service you have come to expect from us. The location of the hotel is definitely one of the best, within a few minutes walk from the entrance of both Disneyland and California Adventures. With Free Parking, Free Wi Fi, and No Resort Fees, there really is no better place for a family visiting the Disneyland Resort Area. We hope to see you and your family again soon.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disney with easy access and easy check in
Stayed 2 nights in Mar 2024
Response from Marc on 20 Mar 2024
Beth, thank you for staying with us at the Castle Inn & Suites. One of the many reasons to choose this hotel is the location. Right across the street from the Disneyland Resort, withing walking distance to the entrances of both theme parks. We are also within walking distance to all of the great restaurants, shopping opportunities, and entertainment the Disneyland Resort area has to offer. Some other great reasons to stay include free parking for one vehicle, free Wi Fi in the room, and No Resort Fees. We hope you have found your new favorite place to stay and we will get to see you again soon!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Marc on 19 Mar 2024
Daniel, thank you for your recent stay at the Castle Inn & Suites. We are glad to see you enjoyed your visit, and we hope to see you again soon. As one of the only hotels across the street from the Disneyland Resort to offer Free Parking for one vehicle, free Wi Fi in the room, and No Resort Fees, there is no better value to be found. The Castle Inn & Suites is the perfect choice for families visiting the Disneyland parks. We are already looking forward to your next visit, we hope you are too!

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to Disney, plenty of restaurants in close walking distance.
Stayed 1 night in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

8/10 Good

Mary

Travelled with family and small children
5-7 minute walk to the parks, very convenient, nice staff, I would recommend it for your stay.
Stayed 1 night in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites. We are happy to hear you enjoyed your visit. and we appreciate your personal recommendation. The staff is what sets our hotel apart, they genuinely care about our guests and make every effort to ensure everyone has a pleasant experience. The location is tough to beat, right across from the Disneyland Resort, within a short walk to the entrance of both theme parks. With free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. We hope to see you again soon!

10/10 Excellent

Kerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites. We are happy to hear you enjoyed your visit. We hope to become your go-to hotel whenever you are in the area. The location is tough to beat, right across from the Disneyland Resort, within a short walk to the entrance of both theme parks. With free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. We hope to see you again soon!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great distance to the parks and service was great
Stayed 2 nights in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Feb 2024
Response from Marc on 5 Mar 2024
Joy, thank you for staying with us at the Castle Inn & Suites. We appreciate your feedback, and the perfect 5 out of 5 rating. Our staff is very happy to hear you had a great stay, and we hope to have the pleasure of accommodating you and your party again soon.

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay this past week. The hotel is clean, quiet and well cared for. It’s a basic hotel that’s a very close walk to Disney. We would stay again.
Stayed 7 nights in Feb 2024
Response from Marc on 5 Mar 2024
Holly, thankyou for taking the time to write a review abour your stay with us. We are so happy to hear you had a great time, and that you plan to come back and stay with us again. Our staff genuinely cares for the property, and we make every effort to provide our guests with a clean, comfortable, and pleasant stay. The location is great for any family visiting the Disneyland Resort area, within walking distance to everything, including the theme parks. We also are one of the only hotels to offer free parking for one vehicle, free Wi Fi, and No Resort Fees! We hope to see you again soon!

8/10 Good

Karla, Pasco

Travelled with group
Liked: Cleanliness, staff & service
We stayed there to go to Disney...great location and it was clean and quiet!!
Stayed 2 nights in Feb 2024
Response from Marc on 2 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable Disney option
Stayed 2 nights in Feb 2024
Response from Marc on 2 Mar 2024
Brian, thank you for the perfect 5 out of 5 score! We are so happy to see you had a great time at the hotel, and we hope you come back again soon. The Castle theme is carried throughout the property, from the lobby, to the exterior of the building, to the towers that are visible from blocks away. It creates a memorable experience for all of our guests, but especially for children. The hotel location is the best in town, walking distance to everything the Disneyland Resort area has to offer. The heated, outdoor pool and hot tub are open every day from 8:00AM to 10:00PM. We hope to see you again soon!

10/10 Excellent

Jerry, Alamosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disneyland and reasonable.
Stayed 3 nights in Feb 2024
Response from Marc on 26 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 Excellent

Taryn, Delmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, price, staff. It was excellent for our needs. Beds were comfy and clean. Fridge and microwave in the room and a coffeemaker, more than the amenities in Vegas which was our next stop. Those complaining about the carpets are exaggerating as they have the same hard wearing ones in Vegas..walk to Disney excellent, would stay again in a heartbeat.
Stayed 4 nights in Feb 2024
Response from Marc on 26 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Marc on 26 Feb 2024
Sasha, thank you for staying with us at the Castle Inn & Suites. We appreciate the perfect 10 out of 10 score and we could not be more pleased to hear you enjoyed your visit. Our hotel is one of the best in the Disneyland Resort area, right across from the parks, within a 5 to 7 minute walk from the entrance. The staff is always outgoing, and your experience is our top priority. We hope you are able to come back to visit often, and we look forward to seeing you again soon.

10/10 Excellent

Danica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should a great spot. Close to disney and super nice. Will definitely be staying here again.
Stayed 3 nights in Feb 2024
Response from Marc on 26 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 Excellent

Craig

Stayed 7 nights in Feb 2024
Response from Marc on 26 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

2/10 Terrible

Amber, Reno

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our room had cockroaches. Dead ones behind the front door and live ones in bathroom and crawling on furniture. Front desk personnel was shocked and said they’ve never heard of nor seen cockroaches at this establishment. Shower was either extremely hot or extremely cold, no in between.
Stayed 4 nights in Feb 2024
Response from Marc on 21 Feb 2024
Amber, thank you for your recent stay, and for bringing these issues to our attention. We have already taken steps with our maintenance department to address the plumbing issue reported to us at check out. While we have not seen the other issue in the past, we work with the best pest control company in the area and have taken steps to remedy this issue as well. We understand this experience was not ideal, but we hope to provide you with a better stay in the near future. We thank you again for bringing this to our attention so we can improve our future guests' experiences.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and Convenient
Room was clean, though very dated but we were there for the proximity to the park and not to lounge about in our room all day. Walls and doors were very thin so could hear our neighbors when they left at 7:01AM. This also meant we could hear all the sirens of police and fire trucks going past the hotel. Otherwise, was a good stay with unparallelled convenience to the park.
Stayed 3 nights in Feb 2024
Response from Marc on 21 Feb 2024
Tiffany, thank you for your kind review about the Castle Inn & Suites. The location of the hotel is one of the best in the city! We are right in the middle of the Disneyland Resort area. About a 5 to 7 minute walk to the entrance of Disneyland and California Adventures, but also within walking distance to the Convention Center, the Gardenwalk Shopping center, and all of the other dining and entertainment options in the area. We know that most of our guests are up early and excited to get to the parks, but we can always try to accommodate a request for a quiet area next time you visit. We hope that next Disney Vacation is right around the corner and we will see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Marc on 21 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!

10/10 Excellent

Jorell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Marc on 21 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!

10/10 Excellent

Verenisse, Davis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Feb 2024
Response from Marc on 21 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! Our staff is grateful for your compliments, and we will continue to provide the level of service you have come to expect. The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!