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Reviews of Best Budget Inn - In Anaheim (Southwest Anaheim)

2.5 out of 5
Best Budget Inn - In Anaheim (Southwest Anaheim)
Anaheim, CA

Reviews

4.4
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 2 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 14 out of 26 reviews" "

6.4/10

Cleanliness

4.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yazmin

Stayed 1 night in Oct 2023

2/10 Terrible

Curtis

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked the room online with Expedia I thought I was given the actual price for the night. When I got there I was faced with a deposit IN CASH! I was also told the room was non-refundable. This is not a cheap room despite appearances. Stay at the Beachside or Rainbow Inn. My recommendation
Stayed 1 night in Sep 2023
Response from Bob on 3 Sept 2023
Everything thing is in policy you can call Expedia it’s not hotels fault when people don’t read the policy it does clearly states we require cash deposit

4/10 Poor

Joshua

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Thuy

Disliked: Cleanliness, staff & service, property conditions & facilities
They took $100 cash deposit and charged my credit card $100 no refund deposit (???) then said I did not have $100 cash deposit ( lier )
Stayed 1 night in Jul 2023

2/10 Terrible

William

Stayed 1 night in Dec 2022

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Chris

Travelled with family and small children
Disliked: Amenities
Property was fine I guess. Expedia messed up my booking. I booked for 2 adults and 2 children. In 2 bed room. I picked thier ages and everything filling out my reservation. When I showed up the hotel was gonna charge me another 50 bucks to have my kids with me
Stayed 1 night in Jul 2022

2/10 Terrible

Christie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had wait over 5 minutes for someone to tend to us after ringing the doorbell. The customer service was null actually rude and disrespectful. We were surprised with other fees, needing a $100 cash deposit along with a valid credit card. Our bathroom lights did not work, the room was horrible, there was a used soap, the chair in the room was filthy and broken. The smell of the room was putrid. No option to cancel the reservation.
Stayed 1 night in Mar 2022

10/10 Excellent

Jenyva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent
Stayed 2 nights in Feb 2022

4/10 Poor

Michelle

Disliked: Staff & service, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Erasmo

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We couln't use our card for the deposit, towels were not great, other than that all very good.
Stayed 1 night in Nov 2021
Response from Bob on 21 Nov 2021
Thank you for your input we will improve the towels thank you for your business

2/10 Terrible

Blake

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021
Response from Bob on 21 Nov 2021
Thank you for your business

2/10 Terrible

Harvey

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Rude and rooms are like it was under construction. Never will stay there again
Stayed 1 night in Nov 2021
Response from Bob on 21 Nov 2021
We are renovated our rooms are updated thank you for your business

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
So I ended up at this motel due to a booking mistake at my original hotel location. I unfortunately discovered this wrong date booking error upon arrival to town. so I had to quickly find something else and it was already 7pm, so the good places were either sold out, or more then I was willing to spend on a room for the little bit of time I would be using it. This motel was available, so I booked it using my phone in a dim parking lot in a panic.. thinking it was another location I had stayed at before, mistake number 2. When I went to check in at this location they required a $100 cash deposit, not a visa card, who has $100 cash in their pocket these day? The person working the motel counter told me that I had book a 1 bed room for 2 people, mistake number 3, he said that they had 2 bed rooms but they were more then the room I booked...$220 a night he said was what they were going for on Expedia ($517 plus $100 cash deposit for two nights). The check in process felt like I was having a gun stuck in my ribs. I went on Expedia later on that evening to find my room going for $200 a night, not the $220 The AC worked off and on throughout the night, the bed sheets had holes, but at the end of the day I had a shower and a place to sleep. However, most of these issues in this review were on my own doing more then the low rent motel.
Stayed 2 nights in Jul 2021

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No Comforter, No sheets no problem.
Affordable place to stau. Close to Knotts Berry Farm. No blanket on the bed. Just a sheet. Figured I was in California and didnt need a blanket. I could have gone to the front office. The lady there was nice. I am sure she would have gotten me one. The room was comfortable without one. Thermostat worked on the ac so i didnt get too hot or freeze. Good thing with out a comforter on the bed. It isnt Trump Tower, dont expect that it would be. It is an affordable no frills hotel. You go there to sleep and then head off to adventure and return to sleep at.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was a last minute booking, but the customer service was terrible very rude lady!!!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Never even come close to this place piece of garbage the room smell so bad and there is mildew in the bathroom plus the owner so greedy and he charged $50 without any receipt Auntie find stupid reason to steal it and you dealing with ugly witch I don't know if she is the owner or not she is really nasty lady stay away guys first day going to rip you off with the $50 cash no matter what
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for NAMM Show - Room was very clean and had Microwave and Refridgerator and a Bathtub / Shower - Quiet Location was able to sleep very well - will return again !
Stayed 3 nights in Jan 2020
Response from BOB on 28 Jan 2020
THANK YOU FOR YOUR BUSINESS AND LOOKING FORWARD TO SEE YOU SOON ON YOUR NEXT VISIT TO ANAHEIM CA

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
For the most part it is affordable. I didn't like to have to pay a cash deposit. Yes it is in the fine print but i was surprised by the fee when i got to the room. Also the room smelled funny. They must be trying to save money on cleaning because they ask if you need service when you check in.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
READ THE FINE PRINT SO YOU DO NOT GET SCAMMED!
THIS IS YOUR WARNING IF YOU WANNA BOOK ROOM IN THIS HOTEL!!! I booked in this hotel to save some money for disneyland. Upon check in, the lady told me there is $50 non refundable charge. It is my fault for not reading the FINE PRINT (but who does!). It blew my mind that this hotel can charge so much for a non name hotel! For the price i pd after the fact, i could have stayed somewhere nicer and a lot closer to disneyland!!!
Stayed 1 night in Oct 2019
Response from BOB on 6 Dec 2019
BEFORE YOU WRIGHT A NEGATIVE COMMENT OUR POLICY IS IN FRONT OF ALL THE GUEST THAT BOOKS THE RESERVATION ALL HOTELS HAVE POLICY WE NEVER SAY THAT IT'S NON REFUNDABLE WE ALWAYS SAY THAT ITS REFUNDABLE IF YOU CHECK OUT ON TIME NO VISITORS AND NO PETS YOU GET YOU GET YOUR MONEY BACK

6/10 Okay

Juanito

Travelled with partner
Liked: Cleanliness
Lo q no me gusto es q pague en expedia 201.28 y el hotel le pedi recibo y me cobro 245.55
Stayed 2 nights in May 2022

4/10 Poor

Omar, Sacramento

Travelled with family
Disliked: Cleanliness
Los cuartos un olor insoportable les falta calidad y el servicio 50/50 no vuelvo a ese lugar.
Stayed 1 night in Nov 2019