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Reviews of Anaheim Marriott Hotel

4 out of 5
Anaheim Marriott Hotel
700 W Convention Way, Anaheim, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1132 out of 1770 reviews" "
Rating 8 - Good. 346 out of 1770 reviews" "
Rating 6 - Okay. 156 out of 1770 reviews" "
Rating 4 - Poor. 72 out of 1770 reviews" "
Rating 2 - Terrible. 64 out of 1770 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, valet parking was easy and reasonable, ice machines also had water.
Stayed 2 nights in May 2024

10/10 Excellent

Valerie, Eastvale

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!!! So close to the parks!
Stayed 1 night in May 2024
Response from Senior Rooms Operation Manager on 26 May 2024
Dear Valerie, Thank you for choosing Anaheim Marriott and sharing your experience. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the city.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Bruce

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Property is very well kept. Enjoyed my stay at Marriott.
Stayed 2 nights in May 2024
Response from Senior Rooms Operations Manager on 25 May 2024
Dear Bruce, We are delighted you enjoyed your stay at the Anaheim Marriott. Thank you for letting us know we exceeded your expectations; it was a pleasure being a part of your trip. We are especially happy you loved our well-maintained property and devoted associates. We appreciate you choosing us for your visit to Orange County and look forward to your return. Cory RyanSenior Rooms Operations Manager

6/10 Okay

Amina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Even I’m a Bonvoy member, I was not able to do an early check in. I didn’t get my room until 4:30pm (note that check- in time states 4pm). Bad sound proof between rooms, I could hear clearly the conversation in the next room. Housekeepers are friendly and helpful.
Stayed 4 nights in May 2024
Response from Senior Rooms Operations Manager on 24 May 2024
Dear Amina, Thank you for being a valued Marriott Bonvoy member and for taking the time to leave your review. We regret not being able to grant your request for an early check-in and the frustration you encountered upon arrival. It is certainly not the kind of experience we strive to provide our valued guests. We sincerely apologize that your room was not available upon your arrival. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. We are grateful for your patience and also your constructive feedback. Furthermore, we are disappointed that you were inconvenienced by the noise from other guests. Your comments remind us there is always room for improvement, and we will review your remarks with the appropriate individuals. That said, we are glad you liked the great service you received from our housekeeping team. We hope to have the opportunity to welcome you back and provide you with the seamless visit we are known for.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Ethane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Senior Rooms Operations Manager on 22 May 2024
Dear Ethane, Thank you for the outstanding rating. We are delighted your time at the Anaheim Marriott was so great, as we always strive for excellence. We look forward to your return to share another fantastic experience with you.Cory RyanSenior Rooms Operations Manager

8/10 Good

Nav

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in May 2024

6/10 Okay

Paula

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Senior Rooms Operations Manager on 21 May 2024
Dear Paula, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Cory RyanSenior Rooms Operations Manager

8/10 Good

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin took over an hour. The beds were really nice and the room was modern. Overall a good stay.
Stayed 4 nights in May 2024
Response from Senior Rooms Operations Manager on 20 May 2024
Dear Barbara, Thank you for sharing your review of Anaheim Marriott. We are glad to know you had a pleasant stay overall and that loved our well-appointed accommodations featuring relaxing beds. However, we are sorry for the frustrations caused to you at our front desk. You have our assurance we will learn from your situation, so we are better equipped to provide a first-rate experience to all of our guests. We appreciate your feedback and hope to see you again on your future visit to the area. Cory Ryan,Senior Rooms Operations Manager

8/10 Good

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was over wait, which was annoying and the lady checking me in was rude. Other than that everything was great. Nice bed, fast elevators, clean and quiet.
Stayed 3 nights in May 2024

6/10 Okay

Modesta Cabillo

Travelled with family
Liked: Staff & service, amenities
It’s Okay
Stayed 2 nights in May 2024
Response from Senior Rooms Operations Manager on 19 May 2024
Dear Ms. Cabillo, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Cory Ryan,Senior Rooms Operations Manager

10/10 Excellent

Kimberly, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Disney with a shuttle. Good food at the restaurant and very friendly staff.
Stayed 3 nights in Mar 2024
Response from Senior Rooms Operations Manager on 20 May 2024
Dear Kimberly, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location a couple of blocks from Disney was perfect for your vacation. We also appreciate you mentioning our courteous associates and the delicious food we serve at our on-site restaurant, as well as the convenience of our shuttle service. We look forward to your return and wish you all the best with your travels. Cory Ryan,Senior Rooms Operations Manager

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service
Needs more suites
Stayed 3 nights in May 2024
Response from Senior Rooms Operations Manager on 15 May 2024
Dear Stephanie, Thank you for choosing Anaheim Marriott and sharing your experience. We are pleased you enjoyed your stay overall. We have also taken note of your suggestion and will share it appropriately to improve our guest experience. It was a pleasure accommodating you, and we look forward to welcoming you again soon.Cory RyanSenior Rooms Operations Manager

4/10 Poor

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
You can hear everything that goes on in the room next door. Parking is $40 a day w taxes.
Stayed 2 nights in May 2024
Response from Senior Rooms Operations Manager on 20 May 2024
Dear Jose, Thank you for taking the time to leave a review. We truly apologize for not meeting your expectations and for the noise you encountered. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. Furthermore, we regret your disappointment with our parking fee. Please know we review our pricing regularly to make sure that we are priced competitively. We are grateful for your patience and hope to have another chance to provide you with the seamless stay you deserve. Cory Ryan,Senior Rooms Operations Manager

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel, a 15 min walk to Disneyland and very good quality for the price. Staff were all super friendly, would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Ambry

Stayed 1 night in May 2024
Response from Senior Rooms Operation Manager on 14 May 2024
Dear Ambry, Thank you for rating your stay at Anaheim Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Cory RyanSenior Rooms Operations Manager

4/10 Poor

Phamela, New Britain

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complicated service
Stayed 1 night in May 2024
Response from Senior Rooms Operations Manager on 13 May 2024
Dear Phamela, Thank you for your review of our hotel. We are sorry you experienced any difficulties with our staff, and more importantly, if you felt we were not responsive to your needs. We are committed to delivering an outstanding experience to all who visit, and we sincerely apologize for not meeting these expectations. We appreciate your valuable feedback and hope you will give us another chance to make a better impression.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Aporosa

Liked: Cleanliness, staff & service, property conditions & facilities
Love to come back again next time
Stayed 1 night in May 2024
Response from Senior Rooms Operations Manager on 10 May 2024
Dear Aporosa, Thank you for choosing Anaheim Marriott and sharing your feedback. We are thrilled to know you enjoyed your time with us and that we exceeded your expectations. It was a pleasure to host you, and we look forward to your return visit. Cory Ryan,Senior Rooms Operations Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Senior Rooms Operation Manager on 8 May 2024
Dear Stephen, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Anaheim Marriott, and we look forward to welcoming you back soon.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Darius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it!
Stayed 3 nights in May 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean
Stayed 4 nights in Apr 2024
Response from Senior Rooms Operation Manager on 6 May 2024
Dear Maria, Thank you for your nice review! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. We are also happy to know you liked our well-maintained hotel and that our team will be delighted to read your feedback. Thank you again for taking the time to share your experience with others, and we look forward to hosting many more visits to Anaheim Marriott. Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Senior Rooms Operation Manager on 3 May 2024
Dear Francisco, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Anaheim Marriott. Thanks for choosing us for your time in our city; we hope to see you again soon.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Roxana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was nice. I personally didn’t enjoy the crowdedness of the dance competition and refuge center in the hotel. I didn’t really expect all of that to be happening but overall checking in and out was quick. The bar, pizza spot, and Starbucks/little market was nice options in the hotel and convenient. The room was very clean and nice, balcony was also a nice feature. Bathroom didn’t have a ventilation system in it so that was odd. Truly one the better hotels I like staying at.
Stayed 2 nights in Apr 2024
Response from Senior Rooms Operations Manager on 29 Apr 2024
Dear Roxana, Thank you for reviewing your stay at the Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location, a couple of blocks from Disney, was perfect for your vacation. We are also glad that you found your accommodations to be completely spotless. However, we regret not meeting all your expectations. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Scott

Stayed 2 nights in Apr 2024
Response from Senior Rooms Operations Manager on 27 Apr 2024
Dear Scott, We are thrilled you had an excellent stay at Anaheim Marriott, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Sashareen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that i was able to see Disneyland from my hotel. I was on vacation and wanted to go to Disneyland. It was in close proximity. I didnt rent a car and relied on Uber; pick up and drop off was very easy. Staff was super friendlÿ and kind, especially at breakfast. Food was delicious as well. I love the fact that we had more than one dining options. The starbuck area was so convenient. We grabbed coffee on our way out each morning. I am a Marriott girl and they always live up to my expectation. Wonderful property!
Stayed 3 nights in Apr 2024
Response from Senior Rooms Operations Manager on 25 Apr 2024
Dear Sashareen, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location a couple of blocks from Disney was perfect for your vacation. We are also happy you liked our friendly staff and delicious food. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager

8/10 Good

Neftali

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

4/10 Poor

Daryl

Stayed 3 nights in Jan 2024
Response from Senior Rooms Operations Manager on 13 May 2024
Dear Daryl, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk customer service was superb
Stayed 3 nights in Apr 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Senior Rooms Operations Manager on 24 Apr 2024
Dear Ann, Thank you for choosing Anaheim Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It is always a joy to see our guests are excited about returning; we look forward to it!Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Leah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and an amazing view from my room. Loved the pool area and restaurants exceeded my expectations. Wonderful stay and close to everything.
Stayed 1 night in Apr 2024

8/10 Good

Dianna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2024

6/10 Okay

Gagandeep, Surrey

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel is rated 4 stars however id give the rooms 2 star, it is average. Rooms are tiny, the bathroom is so small and it is not clean. The only conveient thing was 5 min walk to toy story shuttle however there are way better hotels near by weve stayed at and would go back to rather than this place. The staff was very nice though, and they let us check in early but rooms are not worth the price. Also we paid extra for pool view and we had such minimal view to the pool. You can also hear your neighbors walls are thin! Anyways, would not stay here again!
Stayed 3 nights in Apr 2024
Response from Senior Rooms Operations Manager on 24 Apr 2024
Dear Gagandeep, Thank you for sharing about your experience at our hotel. We appreciate your acknowledgment of the kind and courteous service provided by our team members. However, we deeply regret the concerns you had regarding the size of your bathroom. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. Thank you again, and we hope to have you stay with us again.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Robert

Stayed 2 nights in Apr 2024
Response from Senior Rooms Operations Manager on 13 May 2024
Dear Robert, Thank you for the excellent rating. We are glad you had a wonderful time at Anaheim Marriott. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Cory RyanSenior Rooms Operations Manager

8/10 Good

Pui sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Senior Rooms Operations Manager on 24 Apr 2024
Dear Pui sum, Thank you for sharing the nice rating about your experience at Anaheim Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

TOBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean!
Stayed 1 night in Apr 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Senior Rooms Operations Manager on 23 Apr 2024
Dear Natalia, Thank you for choosing Anaheim Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Apr 2024
Response from Senior Rooms Operations Manager on 22 Apr 2024
Dear Briana, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations! We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager

6/10 Okay

Harpreet

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
One of the Side Table light was not working and I reported it to the front desk the next morning. I stayed at this hotel for 5 days, and this light remained in the same condition - NOT WORKING.
Stayed 4 nights in Apr 2024
Response from Senior Rooms Operations Manager on 22 Apr 2024
Dear Harpreet, Thank you for choosing to stay with us. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The room was clean and updated. The facilities were great. The kids had a great time in the pool and breakfast was very good. The staff was really helpful with any questions we had.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities are top notch. I would stay here again for that alone. I loved having a Starbucks in there. The room was just ok but I think we were put in an older room because I had a last minute request. Still very comfortable and the bed was great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Senior Rooms Operations Manager on 20 Apr 2024
Dear Richard, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Anaheim Marriott, and we look forward to welcoming you back soon.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Stefanie

Stayed 3 nights in Apr 2024

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 10 mins to Disneyland
Stayed 2 nights in Apr 2024
Response from Senior Rooms Operations Manager on 19 Apr 2024
Dear Austin, Thank you for the fantastic review of your stay at Anaheim Marriott in the heart of Downtown Disney! We are thrilled that our location a couple of blocks from Disney was perfect for your vacation. After a fun-filled day at the park, we are so happy you were able to relax in your clean, comfortable [room/suite]. It was our pleasure hosting you, and we hope you will choose us whenever you are in the area.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

jessica, Glendale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay!
Stayed 1 night in Apr 2024
Response from Senior Rooms Operations Manager on 13 May 2024
Dear Jessica, Thank you for the perfect rating. We are glad you had a wonderful time at Anaheim Marriott. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Cory RyanSenior Rooms Operations Manager

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Senior Rooms Operations Manager on 19 Apr 2024
Dear Rodrigo, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel seemed very luxurious and had a beautiful lobby. Housekeeping did a great job responding to our request. Parking was easy and included in the price. There was no hotel shuttle but local shuttle was great.
Stayed 2 nights in Apr 2024
Response from Senior Rooms Operations Manager on 17 Apr 2024
Dear Nancy, Thank you for choosing Anaheim Marriott and sharing your experience. We are glad you liked our beautiful hotel and that you appreciated our parking service. We were also delighted to learn that the service provided by our Housekeeping associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Joel

Stayed 4 nights in Apr 2024

10/10 Excellent

Jolynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment of driving onto the property, the experience was great. Employees from checkin, restaurant and at the door were very friendly. Never a disappointment when staying at Marriott.
Stayed 3 nights in Apr 2024
Response from Senior Rooms Operations Manager on 13 Apr 2024
Dear Jolynn, Thank you for your wonderful comments about the outstanding service and hospitality you received from the Anaheim Marriott. Our main priority is your comfort and convenience, and we appreciate you taking the time to let others know we went over and above to meet your expectations! We will certainly share your praises with the departments mentioned. We look forward to serving you again whenever your travels bring you back to Anaheim.Cory RyanSenior Rooms Operations Manager

10/10 Excellent

Ali

Stayed 3 nights in Apr 2024
Response from Senior Rooms Operations Manager on 13 May 2024
Dear Ali, Thank you for rating your stay at Anaheim Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Cory RyanSenior Rooms Operations Manager