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Reviews of Abby's Anaheimer Inn

2 out of 5
Abby's Anaheimer Inn
1201 W Katella Ave, Anaheim, CA

Reviews

7.4

Good

Rating 10 - Excellent. 85 out of 250 reviews" "
Rating 8 - Good. 69 out of 250 reviews" "
Rating 6 - Okay. 37 out of 250 reviews" "
Rating 4 - Poor. 32 out of 250 reviews" "
Rating 2 - Terrible. 27 out of 250 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TJ on 9 May 2024
Thank You for staying with us.

2/10 Terrible

alex

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets on the bed had blood on them and it turn out it wasn’t just my room another guest had complained about the same thing.
Stayed 1 night in Mar 2024
Response from TJ on 8 May 2024
We clean our linen every day and all the rooms are inspected before guest checks in Thanks

6/10 Okay

Timothy, Knoxville

Business traveller
Liked: Staff & service
Disliked: Amenities
It was close to where I needed to be at Convention and was the cheapest place I could find. Crazy Expensive Anaheim Hotels.
Stayed 3 nights in Mar 2024
Response from TJ on 8 May 2024
Thank you for staying with us

4/10 Poor

dale

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Clean room but wifi didn't work most of the time. No ice machine and no laundry room. Young tall man who worked during the day acted like they were doing us a favor by letting us spend our money there.
Stayed 3 nights in Mar 2024
Response from TJ on 9 May 2024
We apologize for the inconvenience you experienced during your stay. We strive to provide exceptional service and will address these issues promptly. Thank you for bringing them to our attention.

2/10 Terrible

Niki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a hole in the wall in the bathroom, walls had what appeared to be blue soda stains all over them. The room had a musky smell to it. When we asked for a refund and to have accommodations changed it was denied. Will never stay here again.

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness
Last minute two night Disney Trip. The Good Lots of free parking onsite. Easy 10 minute walk to Downtown Disney Bed was firm and comfortable Massive TV with lots of channels. Excellent water pressure in the shower. The Not So Good Front desk took 2 photocopies of my credit card. We arrived late at night and I didn’t want to fight about it so I let it go. When I asked upon check out they said it would be shredded but didn’t offer to do that while I was there, or give me back the copies. I probably should have asked a little more firmly than I did. No daily housekeeping. This wasn’t a huge deal for us as it was just two of us and we are fairly tidy but a family could find this troublesome. The Bad Wifi was essentially non existent in our room. It spun and spun. We found that we had better service in the parking lot which was closer to the front desk. If you really need it, ask for a room closer to that area. Our room was on the second floor second from the end. At times it felt like Katella was running right through our room. The street noise was crazy. At all hours. Would I stay here again? Yes, if the price is as right and I didn’t need more than 2 nights. I would just request a room closer to the “lobby”.
Stayed 2 nights in Mar 2024
Response from TJ on 8 May 2024
Thanks for staying with us As per policy the ID and the cc is scanned and if not the copies are made which is all safe with no wrongdoing and we never had any issues. Housekeeping is given everyday but must have missed we do apologize for that Once again Thanks

4/10 Poor

Justina

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I don’t mind the stay because i wasn’t in the room the whole time, would i stay again? no. Pros: 1. cheap 2. parking was easy 3. some close places to eat but you have to drive to them. Cons: Super loud you can hear everything Staff is not friendly and they do charge at $130 without ur knowledge but they say it’s a deposit so just stay on top of the charge
Stayed 2 nights in Mar 2024
Response from TJ on 8 May 2024
There is a 100 required deposit Your credit card on file is pre authorized for 1st night 7 days before your arrival and is used as your deposit if you are carrying the same credit card. That pre auth falls off itself in 4 to 5 days Sorry about that the staff was not able to explain you well how it works Thanks for staying with us

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, safe and great location
Stayed 1 night in Mar 2024
Response from TJ on 8 May 2024
Thank you very much

8/10 Good

Mal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Noah

Disliked: Staff & service
I stayed for two days. Not a lot to do unless you’re heading to Disneyland (which I was)
Stayed 2 nights in Feb 2024

8/10 Good

SHARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible, great location.
Stayed 1 night in Feb 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Melissa

Travelled with family
Liked: Room comfort
A little like lipstick on a pig, but kinda works
Overnight trip to be as close to the Disneyland Hotel as possible for a dance competition (missed the discounted DLH rooms :). This place is quite economical. If you keep in mind that you get what you pay for when you book, you won’t be displeased. The building is older; walls are thin, so you will hear traffic noise. Check in was weird- not precisely unfriendly, but not welcoming either. He took a photo of my CC, front and back, and also swiped it, which I found strange- I don’t like photos of my card with signature being out in the world given the prevalence of fraudulent use. He a atched us pull in, walked out and stared at us until I got out to come check in, then asked me if I came in a car…whole thing was just kinda strange. Anyway, overlooking that, the beds were decent (queen sized), pillows were comfy, and though the rooms were clearly older, they tried hard to appoint them well (micro, fridge, coffee maker, etc). Everything worked. Temp was fine. Shower pressure was good. I did find a black hair in our bathroom sink and some hair in the tub; otherwise everything was clean. It was an easy walk to DL Hotel. It’s sort of out of the fray- abuts a neighborhood area of houses on the backside of Disney, and is just a little quieter in general. Free parking but they make you leave at checkout. Would I stay again? Probly only for a brief stay like this, with an early departure.
Stayed 1 night in Feb 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25min walk to disney. Guy in front desk was super nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay affordable. Stay close to Disneyland.
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Luis Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist is very kind, although hotel is older, it is still clean and comfortable. Would book again in the future.
Stayed 1 night in Jan 2024

6/10 Okay

Kelsey

Stayed 3 nights in Jan 2024

2/10 Terrible

Oscar, Burnaby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

John, Hendersonville

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Beds were comfortable. Never before seen a bed made with the blanket against your skin and the sheet on top of the blanket. No maid service while we were gone all day. Upon return, tried to get fresh towels but host was unavailable for quite a while. Worst part was the host/manager knocking on our door 10 minutes before check out time to kick us out. Very rude. Would not stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and efficient little place. Beds are comfy. Convince store across the street. There are also restaurants close by. Close to Downtown Disney. Great place to stay
Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed here for two nights for the Disney Half. You can hear EVERYTHING. We had the adjoining room playing music at all hours through the night and can could hear the people above us having full on conversations as if they were in our room. Pillows cases were not clean. Ten days prior I was charged a random $134 from the hotel that no one had an answer for and waiting to hear from Hotels.com
Stayed 2 nights in Jan 2024

2/10 Terrible

Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Me and my family we’re staying here close to Disneyland and it was horrible the room was really run down, cold, and they had construction early on the roof around 8/9 am! I was not happy I have a 1 year old infant. The only nice person at the front office was the lady all the men were very rude especially to my boyfriend.
Stayed 2 nights in Jan 2024

2/10 Terrible

Leonel

Stayed 3 nights in Jan 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service. Never book here.
Stayed 1 night in Jan 2024

6/10 Okay

Hector David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It's super close to the Disney parks, not expensive and convenient. We were next to a loud room, and the wifi didn't work, but overall, it was ok.
Stayed 1 night in Dec 2023

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Yoeut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy to get in and out. The only bad thing is the thin wall. I can hear everything in the next room. Our room was clean. For the price and convenience not bad at all.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loosing sleep
Check in took a long time even when there was no one before us. This hotel has no elevator, so be prepared to haul your luggage to the 2nd floor. Also, the entry door has no seal and makes it very noisy and difficult to sleep, not to mention the ease of bugs entering. Their desk had no chair and when I asked they said it was being cleaned. This hotel also has no ice machine , so a soda will have to go without it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Doralee

Stayed 2 nights in Dec 2023

4/10 Poor

Gabriel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Needed to ask for toilet paper the next morning because we were left with a quarter roll. Had to wait for a half hour to check-in with no one at the front desk. He was cleaning the room
Stayed 2 nights in Dec 2023

4/10 Poor

reyna

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are definitely not queen sized! We arrived around 9pm and our bathroom light wasn’t working and the employee said they wouldn’t be able to fix it until the next morning.. after going back and forth for what felt like hours about the beds and lights, we finally got switched to a room with working lights and actual queen beds. So, if you book a room with queen beds be prepared to have a room with full/twin beds to argue with the staff until you threaten & demand a refund for them to give you a room with actual queen beds. Other than that, everything was fine.. let’s just say you get what you paid for- even then it wasn’t worth it.
Stayed 2 nights in Dec 2023

4/10 Poor

VALARIE

Liked: Staff & service
Parking was terrible, spaces were to small for our truck with scooter lift. The shower head when turned on sprayed water from a very bad connection with the pipe. Both of us to bend down to get any water on us. Bed was comfortable
Stayed 2 nights in Dec 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean spacious rooms near Disneyland
The check in was easy , staff is very friendly and helpful. The room was nice and big and very clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

ULYSSES

Liked: Cleanliness, staff & service, property conditions & facilities
The place it was nice , good for the price , 5 stars
Stayed 1 night in Nov 2023
Response from TJ on 22 Nov 2023
Thank you for your stay.

6/10 Okay

Bridget

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Charles

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Late check in when arriving and issue with front desk holding bags on last day. Probably won’t stay again.
Stayed 3 nights in Nov 2023

8/10 Good

Jesus

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2023
Response from TJ on 2 Nov 2023
Thank you Sir

10/10 Excellent

Kristine, Rosamond

Stayed 2 nights in Oct 2023
Response from TJ on 22 Nov 2023
Thank you for your stay

2/10 Terrible

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Andrea, El Centro

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Cleanliness could be a lot better
Stayed 2 nights in Oct 2023
Response from PSJ on 21 Oct 2023
Thank you so much !!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Overall decent for the price paid. The place was clean, comfortable. Only complain was water pressure in shower sucked.
Stayed 3 nights in Oct 2023
Response from PSJ on 18 Oct 2023
Thank you so much !!

8/10 Good

Kimberly

Stayed 2 nights in Oct 2023
Response from PSJ on 18 Oct 2023
Thank you so much !!

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
close from the parks
Stayed 1 night in Sep 2023
Response from PSJ on 15 Oct 2023
Thank you so much !!

6/10 Okay

Luis, Tegucigalpa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from PSJ on 11 Oct 2023
Thank you so much !!