Romantic Hotels & Resorts in Altstadt-Süd from NZ$166

"Checked in the first night and room given was not cleaned. Was left dirty from previous resident. Was offered a minor upgrade though "

"Lovely room, all amenities and very courteous and helpful staff. A favoured stay for our frequent trips to Cologne "

"Absolutely perfect location for karneval. Close to everything you need to have a good time. Great restaurants and bars nearby, transit is 30 seconds outside the hotel, can't ask for a better spot. And the rooms are HUGE for Europe. Our one issue was the room was extremely dusty and the pillows were basically non existent, but small price to pay for the location. "

"Good "

"We were chased out of the room! While the front of house staff were kind and helpful, the room was a big disappointment. We were given a room lacking adequate facilities; no kettle, fridge or cups/glasses. The room had stains on the wall near the headboard and behind the nightstand, stained carpets, bedding which had hairs, and a very small and tight bathroom with poor drainage. There were only two plug sockets, one of which was hidden: one by the door which we found useless as anything we plugged in became a tripping hazard when entering the room & the other used for the none functioning TV. There was no view and looked out onto another roof and wall. As there was no fridge, we resorted to storing our food outside on the windowsill to keep it from perishing. On the morning of our check out, we were corralled out unceremoniously by the cleaning staff who entered with little warning. Although our booking indicated the checkout time as 11am, they insisted it was incorrect and wouldn't grant us any longer than 10 minutes to leave the room."