Al Fida Hotels, Casablanca

"All good"

"Very easy check-in. Rooms exactly as requested. Comfortable, relaxing stay. Bravo!!"

"Very disappointing experience. The AC unit in the room wasn’t working properly, and neither was the TV. To make matters worse, a staff member entered my room unannounced and opened the door without permission, nearly walking in on my wife while she was undressed. Completely unacceptable and a serious violation of privacy. The restaurant service was just as bad. I placed my order and watched multiple customers who arrived after me get served first. After waiting about an hour, I was given the wrong dish, I ordered escalope chicken but was served dry, overcooked baked chicken instead. No one checked on me or addressed the issue. Overall, poor service, lack of professionalism, and zero attention to guest experience. I will not be staying here again."

"Very nice location, few minutes from grand mosque and corniche, staff friendly, rooms clean and well stocked "

" Breakfast was fantastic "

"The hotel is fine, but not to the standards of 5-star hotels. Parking space is limited. Though the parking is free, I still have to pay tips to the staff as it's difficult to get in/out."

"Staff was friendly and helpful . Lobby bar is a nice place to relax. My room was spacious but definitely in need of refurbishing "

"Staff"

"Breakfast always was good. "