Family Hotels & Resorts in Casablanca from NZ$94

"Clean and friendly staff"

"This hotel was top notch. The outside of the hotel was nice, and the moment you walked inside you were blown away by the beautiful material, designs, art...it was breathtaking! The staff were very professional, friendly, and ready to serve you. The rooms were beautiful with a nice view overlooking the city. My husband spoke about how much more beautiful it is today. He used to come here over 30 years ago when the President of Gabon had events. We truly can say this hotel is absolutely remarkable. The breakfast buffet was phenomenal from the presentation, the variety of food, and the taste. We loved our stay here!"

"Only Four Seasons Hotel nothing else recommended it to all best service only don’t even think twice number one Hotel "

"The room was big and comfortable. The program card for the air-conditioner didn’t match the unit so couldn’t be operated, however that wasn’t a problem…come summer it may well be. Expect a laidback approach to service in the restaurant and you won’t be disappointed, otherwise great."

"The room was very spacious and clean! We were on the 18th floor and had an amazing view of the city and ocean!! The staff was very friendly and the restaurant was excellent! I highly recommend"

"Clean, modern room with plenty of amenities. I knew there was more to be discovered and such, but I only booked for one night and had to leave at 6 am the next morning. I wish I were staying there more than just one night."

"When we arrived in Casablanca- we went to the hotel’s restaurant at 12:30 PM and told them that we had a tour at 1:30 PM and asked if the food would be ready right away and was asked for the food at 1:00 and was told the the food is ready. It was already 1:15 PM (45 mins of waiting) and no food came so we decided to cancel our order. Then they told us food is being drizzled now. We told them they shouldn’t expect us to eat the food in 5 mins for us not to be late for our tour. On our first night- the air conditioner was not working and we informed the receptionist about it. While we were out the following day- - they sent a portable heater to our room (looked like they wanted the room to be get hotter). When we came back that afternoon- the room was still hot. They told us to give the air conditioner an hour and it should be fine. In the meantime- they sent a technician with another heater. We told the technician that we need an air conditioner and not another heater. Finally they transferred us to another room on our second night where the air conditioner was working. However the TV was not working. We had to call the receptionist twice before they senta technician. On our third day - we left for our tour and came back at 3:00 PM with our room not done- bed sheets have not be changed and dirty towels still on the floor. Again we had to call the receptionist twice before the lady came to clean our room. Funny that the lady asked us to give her a good review in google. "

"Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money."