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"The location was really good, close proximity to Niigata Station. The room and bathroom is your typical average size Japanese hotel room and combo bathroom. When we stayed in early March the hotel’s AC system was programmed to heater only which was too warm so we had to turn it off and keep the window cracked open for air. The area is not very noisy even at night so that was a plus. Breakfast was a highlight of this hotel and that made up for the other shortcomings. The selections were plentiful and they had food offerings that were specialties of Niigata."

"Maybe was winter centralise heating and the room without aircon. Personally I don’t like it. I hope this can be indicated on the website!"

"Special experience - close to nature and yet very modern facilities and impressive architecture. Would recommend coming in the snowy season"

"Conveniently close to Niigata station with lots of restaurants, shops, and easy transportation nearby. Room was clean and well maintained. Excellent value."

"Good location, clean, friendly staff"

"駐車場の使い勝手が良い（野外駐車場）受付の手間が省けます。　新潟駅には、バスで十分対応出来るので、飲食等は不便は無いです。　今回は、古町を飲食利用要しましたが、穴場スポットと遭遇し大満足でした。　ホテルスタッフさんの対応も親切で大変ありがったです。"

"Courteous staff"

"The property and rooms were a little dated and the rooms smelled like smoke. Room size was adequate and breakfast buffet was good, with Adele ton of local area dishes. But overall good value"

"A beautiful new building and kind staff."