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"The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts."

"A wonderful stay in a well maintained great location. "

"Very clean room with great staffs. Walking distance to major cafe, restaurants and Izakaya in Niigata station and Bandai area. Loved this place."

"We had a perfect room with view of the famous bridge Bandai Bridge"

"Comfortable beds snd bedding with a plush comforter and our room had an ofuro japanese tub for soaking! It was a big hotel but easy to check in/out; I especially liked the express checkout. Close to train station and an easy walk to the river. "

"Excellent accomodation, clean, tidy, good amenities and quite comfortable. Bathroom just a bit snug but otherwise very good. Excellent range to choose from for breakfast and had a choice of almost real coffee (automatice machine not barista) but best breakfast coffee yet in Japan."

"Semi-double is spacious, enough for my yoga mat and I could stretch my arms out. Water pressure good, hot (4th floor); walls a bit thin (woken up by next door’s snoring). Breakfast was overwhelming. Eat up for your 2,009¥ breakfast and you won’t need any more food for the day! Bath was nice, but could be 1-2C hotter. Will return next time I come to work @universitybbb"

"Great location and proffessional and helpful staff. Good wifi and room cleanliness. Great offer of toilettries. Terrific array of restaurants and services in the area. Really Recommend this hotel."

"Great hotel, hotel staf very nice, clean room"