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"Nice hotel/onsen in a beautiful location with a nice view of the valley below. I stayed in a single room so it was nice and cozy. I liked the bathhouse with views into the valley ... Very relaxing. My only issue was that the restaurant was reservation only... I was hoping to be able to order some a-la-carte dishes but this option was not available Breakfast was good ... So overall a nice relaxing stay"

"Lovely view and onsen, close to nice areas to drive to. "

"Special experience - close to nature and yet very modern facilities and impressive architecture. Would recommend coming in the snowy season"

"Hey that's pretty good"

"食事は美味しかったです。 施設内がちょっと暑く感じました。 スタッフの方の対応は良かったです。"

"Excellent Route Inn. A few long dark hairs in the bathroom was the only negative. Everything else was awesome. Staff are very helpful. "

"静かで落ち着いた雰囲気が良い"

"This hotel is excellent for car travelers."

"Well located."

"This was a welcome treat to our travels. We were so impressed with all of the staff and the facilities with beautiful art and spacious rooms. The meals were fantastic as well."

"Good price, but not good service "

"Small business hotel yet good to stay with small family too. Smooth check in, quick good breakfast included and very clean. "

"Very reasonable price. Free parking was good."

"Friendly staff, great location. A lot of food around the area and very close to the main train station. Walking distance to a nice Sake brewery."

"Good access to facilities around Niigata Station A quiet environment is good"

"Very friendly and helpful staff. Much appreciated."

"Very courteous staffs!"

"客室は古いが清潔 スタッフは気が利いていた"

"The place was clean, and very nicely furnished. While there is no carpark on site, there are nearby carparks that are inexpensive. The bathtub was a little slow to fill, but could maintain water at a very high temperature. The Nakata hangers they provided were very beautiful and I decided to buy a set for myself when I returned to Tokyo."