Taman Saraya Hotels, Kuala Lumpur

"Service really impressed us, such as water given while waiting for a taxi, children’s bedroom slippers and bathrobe, children’s corner in the breakfast area. Nothing"

"Nice location but I am very disappointed at the time of check out l was charged occupancy fee for the hotel room in which does not make sense to me so I will not stay at a JW Marriott ever again no matter what country l am in."

"Breakfast was great so I will recommend there breakfast."

"Very convenient for food and shopping. Staff is very friendly and helpful. Rooms are always cleaned well."

"Guard always great me at the door everyone always creating me as I walking afrin treat like family every time I see him"

"I just love this place Staff are the best Always stay here when in KL Why go elsewhere when your on a great thing "

"Close to everything"

" Room very clean, comfortable feeling, service is excellent. I liked the reception service is awesome. Very easy, walking distances to train stations. Thank you, I will come back soon "

"Centralised. Not a crowded environment. Link bridge to monorail and shopping mall. Lots of food options. Easy check in / check out. It’s quiet, never heard cars honking in the night. Helpful and attentive service staff - reception / concierge / restaurant. Every staff wore a smile and one of them even advised us to go to the airport earlier, thank goodness we did. Location made it easier to Grab cars too. A lot of areas at lobby for people to sit around. That was not usually the case in many hotels. Delicious morning breakfast spreads, especially the roti Prata and the curries that went with it. My relatives were very happy staying at the Aloft. Went to the rooftop and had some drinks in the pub. Cool. Didn’t use the pool this time. Housekeeping did an excellent job daily. Clean & quiet corridors on 15th floor. Access cards to all levels, fairly safe & secured. Concierge could help book Grab cars for us. Clean lobby toilets. No smoke smells at all. Have had already shared our favourable experience with friends. No regrets making the decision to stay there and we are happy to be back again if there’s an opportunity. Thank you Aloft and keep up the good efforts! "