Kuala Lumpur Hotels

I loved the welcoming staff and environment and the fact that the lobby is on the fifth floor not on the first and the way everything is so neat and tidy and the staff looked so professional....

Recommend hotel to all. Hotel is in the centre of the city, great food buffet breakfast, fantastic staff, very helpful and friendly.

This hotel is a good deal. For about $104/night it is one of the better deals in KL considering amenities, cleanliness, and location.

From the moment my wife and I arrived at Shangri-la, nothing was too much trouble. We arrived early in the morning (7.30am), left our baggage with the Concierge and went for a walk, and upon our return a room was available. And what a lovely room it was! It was one of the semi-circular rooms at the end of the hotel, with a view over the pool and gardens. It was so clean, the bathroom was fabulous. It is the best shower we have ever had in a hotel room, the water temperature and pressure were excellent. Everything about the room was as expected for a 5 star hotel, it did not disappoint. The entrance is visually stunning and a lovely place just to sit and enjoy the ambiance. Also made good use of the money exchange, it was so convenient. And used the complimentary shuttle bus a few times.

A very nice hotel with good facilities. Was upgraded to an executive room on arrival which gave access to executive club lounge on top floor. Free cookies on arrival at reception which are very delicious. Water pressure in showers is not the best, we let them know this and they sent someone to check. Was slightly better afterwards. Not sure if water restrictions are in place however due to not a lot of rain lately.

We were only standing one night. Great location. Walking distance to everything we need. Its modern and clean. But its the great customer service that make this apartment outstanding! the best is customer service is more than just a service apartment. We landed, check in the staff is always helpful. They notice we got an Early flight the next day and will Missed buffet breakfast. They offer us a pack breakfast. Also offered to organize taxi and morning call. They so good and offer so much care. My husband and I will definitely come back.

Superb gym Great views from large windows Nice spacious 2 bedroom our family loved

we stayed in the impiana for only 5days which wasn't long enough ! the staff were amazing especially the bellboys with their knowledge of british football .the hotel was in a very good position for all the sights. we absolutely loved kuala lumpur a very modern and clean city.

The kids love the swimming pool! The food are great!