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"Great location! Very close to the cruise port and airport! Amazing staff, amazing restaurant onsite! Room was updated and clean. Thank you!"

"Bathroom door doesn't close. We found a cucaracha in the room. Shuttle Hotel service is very slow, insufficient vans to service their clients. "

"Absolutely horrible shuttle service. Guy packed 35 people in a 2@ person shuttle. We waited over an hour and a half and it smelled like a teenager’s gym locker room on the shuttle! Never again!"

"Exceeded our expectations"

"The airport shuttle experience was horrendous. I waited 1 hour and 20 minutes for the shuttle, after being told it would be 45 minutes which was bad enough. Glad I didn’t have to pay for it. Will never do that again. The pickup area at the airport was congested and confusing. Better off paying for a taxi."

"Was pretty much decent. The walls were kinda dirty and my checkin process was a little complicated as it took a few phone calls to get in touch w the host but it’s not terrible and in a good location"

"5 stars"

"Arrived late for check in. Informed the room I reserved 6 months prior was not available. Nothing done to rectify the situation that night. Have away all the 2 queen rooms that day before we arrived even though that is what I reserved). No bottled in room (Hilton honors member). No dry/clean towels at pool. "

"Staff was nice. Clean. "