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Reviews of The St. Regis San Francisco

5 out of 5
The St. Regis San Francisco
125 3rd St, San Francisco, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 597 reviews" "
Rating 8 - Good. 77 out of 597 reviews" "
Rating 6 - Okay. 31 out of 597 reviews" "
Rating 4 - Poor. 17 out of 597 reviews" "
Rating 2 - Terrible. 11 out of 597 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bagrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay 5 Stars all around! everyone was so nice and we will definitely be back!
Stayed 1 night in Mar 2024

10/10 Excellent

Cameron, Tolland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super nice staff, attentive service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, thoughtful, attentive staff.
Stayed 3 nights in Mar 2024

8/10 Good

Alison, santa rosa

Liked: Cleanliness, staff & service, property conditions & facilities
A word of caution about the rooms above Third Street. Nearby Mission Street and the neighborhood to the west has a lot of homeless people. Consequently, my Friday and Saturday night stays were frequently punctuated with police and other sirens.
Stayed 2 nights in Mar 2024

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the pool area although water temp could have been warmer. I did eat at Astra in the afternoon and the food was delicious. Servoce was good. Valet was done qell and just wish staff would treat all guests fairly and greet with same excitement as some of the more affluent guests.I both loved and hated the bewildered look from staff and guests alike of like How did I get in the building.Other tuan that the bitler service is greatand in room dining doea a great job. Overall, I would returnand stay there again. P
Stayed 3 nights in Feb 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel, you feel you are valued and it makes vacation so much more enjoyable. Excellent hospitality and rooms are clean and high end
Stayed 6 nights in Jan 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

wafa

Stayed 1 night in Dec 2023

10/10 Excellent

ELAINE, Buckeye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is impeccable with amazing appointments in modern style and comfort!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St Regis properties don’t disappoint. My wife and I traveled to San Francisco to take in the city and its rich culture. Our stay at the St Regis contributed greatly to our joy and satisfaction. Staff was courteous and helpful. The hotel was immaculate and situated conveniently for a memorable downtown experience.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The St Regis is excellent--well appointed, tidy, top service, delicious breakfast, just altogether wonderful. Sadly the spa/pool is closed right now but they are hopeful it will reopen soon enough. This wasn't our first stay and certainly won't be our last.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kesler, rancho santa fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 2 nights in Nov 2023

10/10 Excellent

Arno

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was an enjoyable stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. SF without the "sketchy feel" that has come to characterize SF these days. It's an efficient and elegant hotel - highly recommend it.
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Stayed 1 night in Oct 2023

10/10 Excellent

Sharon, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. San Francisco, however, is becoming sketchy and not safe.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

AJ

Stayed 1 night in May 2023

10/10 Excellent

Filip Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jacquie, El Dorado Hills

Stayed 1 night in Mar 2023
Response from Angela Pericola on 12 Apr 2023
Thank you, Jacquie for staying with us at The St. Regis, San Francisco! We are thrilled that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 Excellent

Khristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last night on our California trip. St Regis is always exceptional. Highly recommend.
Stayed 1 night in Mar 2023
Response from Angela Pericola on 19 Mar 2023
Thank you Khristin for taking time to leave us a review! We are so glad that you enjoyed your last night in California with us! We hope to welcome you back soon.

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic rooms with amazing views of the city. We booked a corner suite and was worth the price.
Stayed 2 nights in Mar 2023
Response from Angela Pericola on 15 Mar 2023
Thank you, Theresa, for taking time out of your day to leave us such a kind review! We are happy to hear that you enjoyed your corner suite and hope to welcome you back soon!

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing service and beautiful room
Stayed 4 nights in Mar 2023
Response from Angela Pericola on 15 Mar 2023
Thank you, Alan! We are glad to hear you enjoyed the property. We hope to have the pleasure to welcome you back soon!

10/10 Excellent

Susan, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Angela Pericola on 19 Mar 2023
Thank you Susan for taking time to leave us a review! We are so glad that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Henry Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent help from Staff! Great property
Stayed 2 nights in Feb 2023
Response from Angela Pericola on 21 Feb 2023
Thank you, Mr. Rodriguez, for taking the time to recognize our staff and property. We are happy to hear that you had an exquisite stay and we wish to welcome you back soon!

10/10 Excellent

Mark Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay when in San Francisco.
Stayed 2 nights in Feb 2023
Response from Angela Pericola on 19 Feb 2023
Thank you, Mr. Anthony, for taking time to leave us a review. We are happy to hear we are your favorite place to stay in San Francisco! We hope to welcome you back to the Best Address soon.

10/10 Excellent

Ezequiel

Stayed 2 nights in Feb 2023
Response from Angela Pericola on 15 Mar 2023
We are glad you enjoyed your stay with us, Ezequiel. We hope to welcome you back soon!

10/10 Excellent

Passantino

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Response from Angela Pericola on 30 Jan 2023
Thank you for taking time to leave us a review! We are glad that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Henri

Stayed 2 nights in Jan 2023
Response from Angela Pericola on 15 Mar 2023
We are glad you enjoyed your stay with us, Henri. We hope to welcome you back soon!

10/10 Excellent

Mary Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Angela Pericola on 30 Jan 2023
Thank you, Mary Louise, for taking time to leave us a review! We are glad that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with superb service
We've stayed here several times now, both while we lived in SF (transitioning between homes) and now as tourists. It's a splendid hotel with exemplary service, gorgeous accommodations and a solid location. There are lots of 5-star hotels to choose from in San Francisco and while in many ways they are comparable, each had distinguishing characteristics like the views, location, etc. For the St Regis, it's really the service that stands out. Here, the customer is always right and they make you feel like a VIP at every step in the process. Room service is exceptional and while you're clearly paying exorbitant 5 star prices (like $10 for a glass of apple juice, and that's before the tax and service charges); the details, presentation and follow through make it generally worthwhile. They have a ton of kids menu options, BTW. The lobby is stunning, opening up into the bar and lounge areas with warm light and modern finishes. The entrance while happily visible from 3rd St is still tucked away, so you're removed a bit from the less desirable elements of SOMA.
Stayed 3 nights in Dec 2022
Response from Angela Pericola on 2 Jan 2023
Thank you so much for the wonderful and detailed review! We are so glad to hear that you enjoyed your stay with us and that our service was exemplary during your stay! We hope to welcome you back very soon and thank you again for the wonderful feedback!

8/10 Good

Kulpreet

10/10 Excellent

Ajay

Stayed 1 night in Nov 2022

10/10 Excellent

Karen

Stayed 4 nights in Nov 2022

6/10 Okay

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Angela Pericola on 2 Jan 2023
We apologize hat we did not live up to our standards during your stay. If you would like to reach out to us and discuss further, we welcome the feedback to help us improve for the future. We hope to hear from you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room - Bad restaurant
The Room was absolutely amazing with great views of the city. There is a $300 Deposit that I wasn't prepared for but was worth it when it came to the comfort and cleanliness of the room. The bed was great, the bathroom was well-equipped, and the bathtub was great for soaking. We did order a burger and pizza for dinner from Room Service and both ended up with food poisoning and didn't get to enjoy the night we had planned. The $100 cost for 2 food items was an outrageous price for food that didn't make us feel well. I want to give a shout-out to the manager, Angela, for the last upgrade and for help with the keys. You went out of your way for us and we deeply appreciate it!
Stayed 1 night in Nov 2022
Response from Angela Pericola on 2 Jan 2023
We are so glad that you enjoyed your stay with us! Thank you also for the shout out! We hope that we may welcome you to the property again soon.

10/10 Excellent

Joon Hee, Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place with great staffs!
Response from Angela Pericola on 2 Jan 2023
Thank you Joon Hee for taking time to leave us a review! We are so glad that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Lisa, Mount Pleasant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in the heart of downtown. Staff was very professional and extremely welcoming. Our room was very clean and we enjoyed the soaking tub and luxurious bedding. Thank you for a lovely stay. We will be back someday again.
Stayed 1 night in Oct 2022

10/10 Excellent

David Kent

Stayed 1 night in Oct 2022

10/10 Excellent

Jillian D

Stayed 4 nights in Sep 2022

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great power, excellent staff, great fitness room
Stayed 1 night in Oct 2022