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Reviews of Oakes Hotel Overlooking the Falls

3.5 out of 5
Oakes Hotel Overlooking the Falls
6546 Fallsview Blvd, Niagara Falls, ON

Reviews

6.8
Rating 10 - Excellent. 1393 out of 4696 reviews" "
Rating 8 - Good. 990 out of 4696 reviews" "
Rating 6 - Okay. 819 out of 4696 reviews" "
Rating 4 - Poor. 662 out of 4696 reviews" "
Rating 2 - Terrible. 832 out of 4696 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay, the room was clean and tidy we had a great view of the falls.
Stayed 1 night in May 2024

4/10 Poor

Bujar

Disliked: Cleanliness, property conditions & facilities
The food is bed and room was old
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Ayrin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Syed

Travelled with family
The place is not clean, floors smelled, coffee was terrible, shampoo was missing and staff didn’t bother when asked.
Stayed 2 nights in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Poor

Neru

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room had stains on the lamp, the walls and the sink was dirty. There was hairs on the doors and the washroom and did not look like it was cleaned. There was no clock (which all hotels always have in the room). I used the iron and the iron stained my linen pants pink, the iron already had a burnt stain which ruined my pants! Elevator was really slow and room looked out style and the Tub. Was a HUGE disappointed. Wifi doesn’t work properly. Was not worth the money. Definitely would not recommend staying here. Did not even have coffee/tea machine in the room.
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Terrible

Divyansh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had no room For us, they changed the entire hotel also there was a 30 minute wait at the other hotel coz they rebooked us plus they charged me with more money. The wash basin in the washroom was not clogged. The jacuzzi was not working. Overall a bad experience
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Vince Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Kei

Disliked: Cleanliness
Response from Management on 27 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Jaswant

Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Basmatie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We upgraded for view of the falls. It was a million dollar view. Well worth the price. The hotel room was clean and comfortable. Parking price was a little high
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

Mukul

Travelled with family
Just one word poor service
Stayed 1 night in May 2024
Response from MM on 25 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Brian

Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is overlooking the falls, it is a great location near the horseshoe falls, right at the incline railway to the table rock. Others have mentioned that this location needs upgrades, sure that means its a dated hotel in appearances, however this hotel if all the upgrades were completed your looking at upwards of 500 a night. The bellman was very knowledgeable and helpful, the maintenance staff were friendly. They were doing a repair to 1 elevator and it was down temporarily. All staff would say hello and remember their guests. I feel like this hotel gets a bad review because carpets are old and the tv's are small. Sorry if your coming to Niagara to watch tv.. find somewhere else to go... i will say the "observation floor" the lights should turn down at night so you can get good photos. Otherwise you get just the reflections of the lights of the hallway.
Stayed 2 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Rodny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view was awesome
Stayed 2 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was a mediocre hotel
Stayed 1 night in May 2024
Response from EM on 24 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Lauren

Travelled with family
The view from our 17th floor room was wonderful! However, The carpets were old and dated and looked very dirty throughout the whole hotel. They definitely need to be replaced. The pool area could have used some better cleanliness and upkeep. The beds were just okay and I’m so glad I brought my own pillow. The pillows seemed very used! Overall the room served its purpose. It wasn’t a bad stay but it was also nothing spectacular.
Stayed 1 night in May 2024
Response from EM on 24 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

rajesh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very Noisy AC, Property condition & facilities , poor
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Must say I saw some negative reviews that gave me pause, but our experience was fabulous! The room was very clean and comfy. Linens were fresh and quite nice! The view was absolutely stunning. Area is very clean and walkable. Parking was plentiful and easy. Lots of dining options. Can’t wait to visit again!
Stayed 3 nights in May 2024
Response from Management on 24 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Sukhdeep

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from EM on 24 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Kristoffer Ivan

Travelled with family and small children
Liked: Property conditions & facilities
Amazing view for a good price
Stayed 1 night in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Lavina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked an interior room, which I had no idea it was on the first floor. So they put me on the second floor and when I checked into my room I could not hang up my clothes as there was no rod in the closet. They obviously did not have any hangers to hang it on as there was no rod. I had to lay down all my clothes on the bed. When I called the front desk, they upgraded me to the eighth floor. The carpet was sticky, and there was a rip on the curtain. the bathtub faucet was dripping water even though I closed it properly. I stayed for two nights and I asked them to clean my room. When I got back to my room, all my dirty towels were on the ground in the bathroom and my bed was not made. My garbage was not collected as well. I went up to two different floors to get ice and they were out of ice. So I had to go up to a higher floor to get some ice. I will never stay in that hotel ever again. I come to Niagara at least twice a month, but this is the last time I will ever stay in your hotel.
Stayed 2 nights in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

lei

Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness
The room with the fallsview is awesome. Nice and clean.
Stayed 1 night in May 2024
Response from MM on 22 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Susan

Travelled with family
It was just ok. Nothing stood out except that it was conveniently located.
Stayed 3 nights in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

Simao

Disliked: Cleanliness, staff & service, property conditions & facilities
Window was broken, view was parking instead of fall overview
Stayed 1 night in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Guoliang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service
Stayed 1 night in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Derrick

Disliked: Cleanliness, property conditions & facilities
The room I was given wasn’t inside the main building. It was a motel. It’s such a terrible experience.
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways were dirty, extremely noisy room, toilet slow Parking lot dirty
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Poor

Mehadi

Travelled with family
They charged $200 / night but parking is not included. $50 for parking ?? Also. Washroom is tiny, they couldn’t even fit a sink in the washroom. Terrible !! But if give them some credit for falls.
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Good

Nawaz

Travelled with family
bathroom very small bath tub terrible
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 Okay

William

Disliked: Cleanliness
Stayed 4 nights in Apr 2024
Response from EM on 22 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

SAMPREET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay!
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Radka

Liked: Cleanliness, staff & service
The hotel definitely needs some updating. Our tower room with two queen beds was simple, small bathroom with sink in the hallway, weird. Beds are ok, pillows tiny and sheets? I l mean either they need fitted sheets or proper size for the bed and duvet covers. Free coffee in the lobby, breakfast and dinner places close by. And of course the view was amazing. Parking $ 45 plus tax a night. Insane!!!!! For the price of the hotel they could really update it.
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Good

Noy, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to falls. Needs a bit updating.
Stayed 2 nights in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Zubaida

Stayed 1 night in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view of the falls was amazing
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

Faisal

Disliked: Cleanliness, staff & service
The room was dusty and could not use the outlet since it was all covered with dirt and dust.
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Falta de atención, el cuarto no tiene suficiente articulos de limpieza personal
Stayed 2 nights in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Terrible

Karman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty washrooms and the room smells like a chainsmokers room. When asked to address the issue the managment told me theres nothing they could do about the smell and refused to clean the washrooms
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Kevin

Travelled with partner
Disliked: Amenities
No shower gel in the bathroom The tv not smart Long check in time Elevator area needs cleaning View was sensational No water in the fridge No kettle No microwave
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

2/10 Terrible

WenDe

It was a terrible experience, I showed up at the hotel waited half an hour in line until I have a chance to check in, the clerk just told me they don’t have the fall view room I reserved and transfer me to hilton with same room type and same price. There is a reason why I booked that hotel in the first place, it is closer to the fall. For me this is a pure scam and disrespectful!
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Poor

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water pressure for shower was not there, also hot water wasnt very good. Door to our room was stiff had to pull shut.
Stayed 2 nights in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Terrible

H, Brampton

Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Terrible

Safi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To begin with, check in took 30 minutes as their staffs were too slow. Secondly, all the 3 rooms that I booked smell very bad. Finally, this hotel isn't worth the money paid.
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Cynthia, Cheswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Andrew

Liked: Staff & service
Our room had some minor inperfecrions of cleanliness. The fridge hadnt been wiped out, the bsthroom floor was sticky and there were crumbs indicating the room had likely not been vacuumed.
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.