From check in to check out the staff were fantastic and nothing was too much trouble! We arrived early and our room was ready; daily maid service was efficient. Pool and spa facilities were great with children being allowed in the spa twice a day; the kids really enjoyed this. Food was of an excellent standard with lots of choice at both breakfast and evening meal. We had an early flight home and staff allowed us early entry to breakfast. Reception printed off our boarding cards. Free Wi-Fi. Gym was adequate but very warm!!! Would recommend this resort and will hopefully be back.
With a bit of trepidation I booked this hotel via Expedia, having always booked direct with hotels in past. Arrived at 2.30pm at the viva Bahia, Went to reception and was checked in and in our apartment in 5 Mins flat! Apartment was great, really large bedroom, 2 x sofa beds in lounge, 2 sinks off the bathroom and a bath, loo and the best Shower I have ever had on holiday before! Surroundings fantastic, 3 pools linked together, pirate ship for the kids and a Chill out area for over 18's with own beautiful pool and balanese beds, which we used every day until 8 pm most nights the weather was that good! If you have kids, you wont see them all holiday, the kids entertainment was great. If you were a couple with no kids like us, You will be climbing the walls from 7.30 to 8.30 each night with the kids disco. If I hear Cowboy,Barbie girl or If you're happy and you know it one more time, I will scream ! Bufo the bear, the hotel mascot, was very lucky I did not lynch him! Apart from the kids entertainment each night, which was only for an hour, I have not enjoyed a holiday so much in years. A total chill out, walking along the fantastic beach, swimming in the warm tropical water ( any reports you may hear that the beach is overcrowded, is from lazy people who dont want to walk 50 m where the beach is empty, you can even go nudist it it takes your fancy! All in All A fantastic Complex, Easy to get around and We will be booking again next year
"hotel in extensive grounds near delightful beach"
This is more like a resort than an hotel. Rooms are in 3 storey blocks in a kilometre of landscaped grounds. There are a lot of rooms but the site is so large that you rarely see many people. you can walk around the site or be driven (by staff) in golf buggies.
Breakfast is simply lovely with an enormous choice and an army of chefs and waiters.
We enjoyed our stay here (again) and will return in the future. I stay regularly in hotels and one thing is apparent here - any variation is possible but you have to pay for it. Nothing is complimentary.
We stayed for 3 nights and though our junior suite was expensive it was large with a great bathroom, air conditioning and a large balcony. Worth every penny.
Really great place. They have considered the detail and the service is fab. Great for younger children. Wouldn't hesitate recommending this hotel - spot on ! I would like to especially recommend the staff in the buffet for their service! Book it !!!
Very good hotel, with extremely good pool facilities - our young children really enjoyed the different pools which all feed into each other. Pools very well maintained and cleaned every day. Staff extremely helpful and friendly. The appartment was spacious and clean, only snag was no microwave - but that really was our only slight complaint!
Charlotte from York
The HSM Lago Park is a 3 star hotel in Playa de Muro , surrounded by a pleasant, relaxing atmosphere. Lago Park is …More