I can not say enough about the helpfulness of the staff. My first day there I realized I needed dental care and most likely a root canal. I can speak limited German, but I have not learned the vocabulary for root canal or nerve pain. Alexandria at the desk was extremely helpful and was able call around to find a dentist to take me immediately. This was not the job of the hotel, but immensely appreciated.
Quality hotel a few minutes' walk from Mainz Bahnhof, making it a great alternative for overnighting before a Frankfurt Airport departure -- less than 30 minutes by train. Friendly English-speaking staff, modern, and often important, room-controled air conditioning. Consider this a great find, can think of no negatives. Easy walk to Mainz Alt Stadt and shopping/restaurant districts. Apparently standard that all guests receive pass for free use of regional transit system, even including some trains. Pricing reasonable, especially for quality. Recommend it highly.
This is the 4th time we have stayed in the Mainz Ibis hotel & we always get the best service there. The staff are all very friendly & more than willing to help each time. The hotel is always very clean & comfortable. It is situated in the heart of all the tourist action. Although we don't speak german, the staff were always eager to help us with whatever question we might have in english.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.