Bar (on property)

Reviews of Turim Restauradores Hotel

3 out of 5
Turim Restauradores Hotel
Rua da Gloria 9, Lisbon

Reviews

7.6

Good

Rating 10 - Excellent. 169 out of 758 reviews" "
Rating 8 - Good. 348 out of 758 reviews" "
Rating 6 - Okay. 163 out of 758 reviews" "
Rating 4 - Poor. 56 out of 758 reviews" "
Rating 2 - Terrible. 22 out of 758 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was very good. Lots of options. Staff front desk very accommodating. 1.5 miles from port. 2 blocks from Hard Rock, shopping and restaurants. Trolley subway stop - 1 block.
Stayed 1 night in Oct 2023

2/10 Terrible

Alpesh, Dayton

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room 304’s bathroom is smaller than a cruise ship’s. The window was looking out to a concrete wall. This place is very dingy and dark with terrible customer service.
Stayed 2 nights in Oct 2023

4/10 Poor

Rajiv

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property was clean and close to the main tourist area. Air conditioning in rooms was not working and made our stay really uncomfortable. Rooms needs instructions on how to set the thermostats. Check in process needs to be improved.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ernest, Middlesex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friensly staff, decent room, all good.
Stayed 3 nights in Oct 2023

8/10 Good

Rona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff, good room with air con, good variety at breakfast, ideal location. Our room at the back was a reasonable distance from the opposite building. Some construction works nearby that meant limited access for taxis.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, fresh towels everyday, staff very pleasant and an excellent breakfast
Stayed 5 nights in Sep 2023

4/10 Poor

RAND

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
i did not like bc my comforter and bed sheet were dirty and when I asked to changed it.. was left without the comforter and could not sleep bc of the clold and air conditioning.. the next day, I asked for same but was told they will check with the staff and that was it and the phone was disconnected at the hotel.. would not recommend
Stayed 3 nights in Sep 2023

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples city break
Very central to very thing. Very helpful staff at reception and all the cleaning staff were brilliant
Stayed 5 nights in Sep 2023

6/10 Okay

Shelley

Staff went above and beyond when we encountered a problem and they found solutions efficiently.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location no bar. I would given a 5 but the carpet in the hallways amelled .
Stayed 3 nights in Sep 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location in the heart of Lisbon. The staff were incredible friendly and helpful.
Stayed 2 nights in Jul 2023

6/10 Okay

Peter L.

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great location tucked away from busy streets. Comfortable room. Near subway line and walkable to most sights in central Lisbon. Breakfast pricy but good spread.
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really friendly and helpful which enhanced my experience. Air conditioner did not work well, so room was really hot and made it difficult to sleep. Not sure if was isolated to my room or throughout the hotel.
Stayed 5 nights in Apr 2023

6/10 Okay

Carole Anne

Travelled with group
Liked: Cleanliness, staff & service
Location is very good. Easy walking to Rossio Square. At the bottom of the Gloria funicular. Walk to the top for a panaoramic view of the city and castle. Hotel did not respond to questions sent through Expedia app or by direct email. Disappointing because the were about checkin times. Staff in dining room were excellent. Front desk service also excellent.
Stayed 3 nights in Jan 2023

2/10 Terrible

Laia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude unhelpful staff, avoid
Stayed 4 nights in Oct 2022

2/10 Terrible

Laia

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Unhelpful and sometimes rude
Stayed 1 night in Oct 2022

8/10 Good

Benjamim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Pauline

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Average
Average hotel but well located.
Stayed 10 nights in Aug 2022

2/10 Terrible

shaun Daniel

Stayed 4 nights in Jul 2022

8/10 Good

Matthew

Liked: Room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

4/10 Poor

lior

Stayed 5 nights in May 2022

8/10 Good

Randa

Travelled with family
Liked: Property conditions & facilities
Old and look dirty
Stayed 1 night in Apr 2022

6/10 Okay

Jan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Could have been better, will not go back again
Not so good! The neighbors of the hotel decided to turn on very noisy machinery 24/7, which forced us to close the windows! But as the hotel switches off their airconditioner during this period (spring) of the year, the airconditioning was not working. The hotel staff offered us to use fans for which were not enough electricity sockets available (and where to charge your mobile phone)? Despite the good location of the hotel, our joy was heavily affected by bad sleeping. The staff did what they could do, however speaking to the neighbors or involving senior management was out of the question. The room itself was 3 out of 5. The beds were good, if you like soft.
Stayed 4 nights in Apr 2022

6/10 Okay

Michell

Stayed 3 nights in Apr 2022

10/10 Excellent

Jade Elize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Lisbon
Lovely Receptionist Linda was very welcoming and helpful with local advice and looked after my bags once I checked out, until I picked them up later that day for my flight. Would recommend the hotel, good location too.
Stayed 1 night in Apr 2022
Response from Tiago Barbosa on 21 Apr 2022
Dear Ms. Elize, We would like to thank you your email and show you our satisfaction with your words regarding Linda. We always try to meet our guests expectations and we are glad that we’ve been satisfy with our treatment, in this case with Linda’s. Thank you again for you kind words and the time spent to writing them. Best regards, Tiago Barbosa

6/10 Okay

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was ok. The building on the outside is covered in graffiti. It is located to the central are with lots to do.
Stayed 1 night in Apr 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great rooftop bar. The complementary wine tasted great.
Stayed 3 nights in Apr 2022

8/10 Good

gennadi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They should improve service
I was stayed at turim terreiro da paco hotel. Internet didn’t work almost the whole trip and this very difficulty , although I addressed several times to the desk. Plates in the dinning room weren’t totally clean. In general my staying was good . Good location, good rrom
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lobby is nice looking but as soon as you get to the guest floors it becomes obvious that they only care about a nice curb appeal. Rooms are very minimalistic. Our heater didn't work and it was very cold all night on very uncomfortable beds.
Stayed 1 night in Jan 2020

6/10 Okay

Christine

Liked: Staff & service
Service was very good. The bathrooms have an odor. Very dark hotel that needs to be refurbished with light color paint or wallpaper. Bar needs to be overhauled as it still has the odor of tobacco.
Stayed 1 night in Dec 2019

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable comfort location in city center
Perfect location, just a few steps distance from Restauradores subway station and walking distance to all main Lisbon attractions.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend tocheck the shower for handicap it is not very safety.
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is excellent. The room was dingey and the bathroom had a a sewer smell coming from the shower drain pipe. I had to run the water regularly in the shower to get rid of it.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Location's good
It was an okay hotel. There were stains on the pillow cases which was not great. The beds we're also extremely uncomfortable. The place itself is small, but nice. It is in a great location in close proximity to Bairro Alto.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Hotel is overpriced. We booked it with a special promo price, but on reception regular price per night was mentioned- 250€. The room definitely does not worth 250€. Location wise place is not bad, but room was quite small and not very new. Shower is tiny and there are no shelves for toiletries. Bending to take shampoo from the floor in a tiny shower might be quite uncomfortable, especially for a tall person :) Personnel was polite, but not friendly. Unlike other places where we stayed in Portugal, people were not smiling, which is not a crime, but spoils general impression a bit.
Stayed 1 night in Jun 2019

8/10 Good

Gokhan

Liked: Property conditions & facilities, room comfort
Good but..
Location is very good for city-centre sightseeing and night-life. But there is mo parking space for car! Big problem. I had to py extra 22 eur for parking. Rooms are avarage, nothing special but not bad.
Stayed 1 night in Mar 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff.
On arriving, we were taken back by the graffiti on the buildings surroundings this hotel. Yet do not let this deter you, as it is a safe and wonderful place to stay. It is in short walking distance to Rossio Square. The staff went above and beyond to make our 2 night stay comfortable and trouble free. Our only negative would Be the need for air conditioning, as we had to leave the window open and it was noisy outside.
Stayed 2 nights in Mar 2019

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon weekend
Perfect location for exploring. The street it's self isn't the best due to graffiti but really close to everything. Metro stop is 5 minutes walk to get further afield. Hotel breakfast is average at best but the restaurant and bar are very good, especially happy hour. Our room was basic but big enough, wish I could say the same about the TV which looked like a postage stamp on the wall. All in all a nice hotel if you get a decent price
Stayed 3 nights in Mar 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice staff and convenient location. My complaints are exclusively to the room. Uncomfortable pillow and the air conditioning was broken, so I had to keep my window open quite often.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Location is great, however , no internet in the room , people need to go front desk
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Rooms look nice on surface but the property is in need of repair
Stayed 1 night in Dec 2018

8/10 Good

Michelle, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tram/elevador view from bedroom was quirky and noise did not disturb us. Tv was too small and no English channels. Breakfast was ok for continental offering.
Stayed 2 nights in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you 😊
The room was comfortable except for the aircon which we could not operate. It was quite hot. We opened the window but it was very noisy because of the aircon compressor just outside. Also there were lots of cigarette butt just outside the window which were very smelly. The staff were helpful and spoke English well and the breakfast was good.
Stayed 1 night in Oct 2018