Aparthotel

Hermitage Castelo - Casa Chafariz

Property class: 4

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Located close to Rossio Square and Castle of São Jorge, Hermitage Castelo - Casa Chafariz provides designer shops on-site. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Apartment, 1 Bedroom (Estrela)

A bedroom with a bed, wooden ladder, table, chair, and a vase with flowers.

Comfort Apartment, 1 Bedroom (Estrela)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom (Santos)

A modern living room with a marble countertop, a sofa set, a dining table, and a view of the outside.

Deluxe Apartment, 1 Bedroom (Santos)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Chafariz)

A living room with a sofa, a chair, a table with a bowl, a painting, and a television.

Deluxe Apartment, 2 Bedrooms (Chafariz)

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Esperanca)

A spacious living room with a large window, a round coffee table, and a television.

Deluxe Apartment, 2 Bedrooms (Esperanca)

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Miradouro)

A modern living room with a sofa, armchair, TV, and artwork on the wall.

Deluxe Apartment, 2 Bedrooms (Miradouro)

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Located in Lisbon City Center neighbourhood, Hermitage Castelo - Casa Chafariz is connected to a shopping centre. Notable landmarks in the area include Rossio Square and Lisbon Cathedral, and travellers wishing to experience a bit of culture can try Gulbenkian Museum. Castle of São Jorge and Jerónimos Monastery are two other places to visit that come recommended. Visit our Lisbon travel guide
View more Aparthotels in Lisbon District
Map
Rua da Esperança 4, Estrela, Lisbon, Lisbon, 1200-657

What's nearby

  • A grand building with a large staircase leading to a central entrance, flanked by two lion statues.
    São Bento Palace
    5 min walk - 0.5 km
  • A busy indoor market with multiple food stalls and shoppers.
    Mercado da Ribeira
    10 min walk - 0.9 km
  • A city square with a fountain, trees, and a building with 'SAO JOSE' signage.
    Avenida da Liberdade
    16 min walk - 1.4 km
  • A square with a fountain, a monument, and patterned pavement.
    Rossio Square
    18 min walk - 1.6 km
  • A historic building with ornate architecture, a clock tower, and a tram in the foreground.
    Lisbon Cathedral
    3 min drive - 1.9 km

Getting around

  • R. Poço Negros Stop
    2 min walk
  • Santos Station
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    34 min drive

Restaurants

  • Buna
    2 min walk
  • Frade dos Mares
    1 min walk
  • A Obra
    2 min walk
  • Santelmo Restaurante
    1 min walk
  • Cultura Lounge Bar
    2 min walk

About this property

Hermitage Castelo - Casa Chafariz

  • Upscale aparthotel near Rossio Square
  • Located close to Castle of São Jorge and Lisbon Cathedral, Hermitage Castelo - Casa Chafariz provides designer shops on-site. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, tour/ticket information and smoke-free property
    • A lift, a front desk safe and multilingual staff
  • Room features
  • All guest rooms at Hermitage Castelo - Casa Chafariz feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Highchairs and free infant beds
    • Designer toiletries, baths or showers and hairdryers
    • LCD TVs with cable channels
    • Wardrobes/cupboards, recycling and kitchens

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Frequently asked questions

Is Hermitage Castelo - Casa Chafariz pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hermitage Castelo - Casa Chafariz?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 PM to 3:00 PM for a fee.

What time is check-out at Hermitage Castelo - Casa Chafariz?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hermitage Castelo - Casa Chafariz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30.00 per vehicle applies.

Where is Hermitage Castelo - Casa Chafariz located?

Located in Lisbon City Center, this aparthotel is within 2 mi (3 km) of Rossio Square, Lisbon Cathedral and Castle of São Jorge. Gulbenkian Museum and Jerónimos Monastery are also within 6 mi (10 km). R. Poço Negros Stop and Conde Barão Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hermitage Castelo - Casa Chafariz Reviews

10

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 37 out of 39 reviews
Rating 8 - Good. 2 out of 39 reviews
Rating 6 - Okay. 0 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was an exceptional property. Really charming, old world renovation complete with high-end finishes, amenities and design touches. We also discovered it was ideally located between a trendy newer part of Lisbon and the more pricy neighborhoods further up hill. Couldn't have been better. Also the property manager was really terrific, anticipating our arrival, very gracious. (I wish we had ordered the breakfast box to be delivered at our door, but I didn't catch that option in time).
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful apartment in the heart of the city. With abundance of life and away from heavy tourist crowds. Wish we could stay longer. Definitely recommend!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

So happy with my stay

This place was so charming. The area, building, service - everything was excellent! However, be mindful that there are stairs you need to walk up before getting to the elevator. I would definitely come back for my next trip to Lisbon.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff is unbelievably friendly and accommodating, communicated everything clearly to me and ahead of time so I could be prepared on my arrival. The location is perfect for people wanting to be walking distance from local restaurants, plazas, parks etc. no complaints everything was perfect, apartment was clean and had all the amenities listed.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great and we had a lovely stay. At first glance it was a bit underwhelming as there is a bit of construction around the building, but the place is super cool and the room was very nice and clean. It was really close to some cool dining spots on Green street and tons of other places to eat in all directions. The farthest walk was about 30 or so minutes to the largest tourist destinations like Pink street, the Old square, etc. The property managers replied super fast by email and we’re super responsive and helpful. Would recommend staying here in Lisbon!
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at this property. I would recommend it as a place to stay if you want an apartment or landing pad, but not a hotel. The property/room was very clean and the location was amazing. Everything was walkable for the most part. The only reason I didn’t give it a five is because we were there for three nights (four days) and despite cleaning the room they never emptied our garbage which was overflowing by day three (shopping, eating, drinking, etc) and they never gave us new towels even after four days. I’m all for conserving resources, but we even wipped up an accidently spilled coffee with one towel and they hung it back up to dry, which was a bit strange considering we only got two towels for the entire stay. Other than that, we highly recommend this property.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is very nice and spacious. Has a full kitchen, 2 bedrooms, 2 baths, living and dining rooms. The elevator is a bit small and there’s four flights of very narrow steps to the apartment. The breakfast box was delivered at 8am each morning. It includes a croissant, jelly, bread, fruit, plain yogurt, granola and a juice. It’s the same box every morning (1 per person). I wish it would change to include more pastries, eggs, coffee. There is a coffee machine in the kitchen and the coffee pods are included in the breakfast box. The location of the apartment is good. Short walk to restaurants and shops. Uber is quite cheap in Portugal so that’s a good way to get around.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property, very clean and good location.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Excellent room in a good location in Lisbon. Comfortable with kitchen and washer. Close to great restaurants. Would definitely stay here again.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great service and clean
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful property. Good location even though it is not in the city center. Great for families. The only downside is that you do have one flight of somewhat steep stairs before getting to the elevator.
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Studio apartment was clean, spacious, and comfortable with every amenity we needed, especially in the kitchen and bathroom. The area is great - quiet for sleep but walking distance to everything and to lots of public transportation. Digital key worked flawlessly and made check-in very easy.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was beautiful. Comfortable, spacious everything you need. The decor tasteful and inviting. Location was great and convenient. Communication was excellent and we were greeted upon our arrival. Would definitely stay here again and will recommend to family and friends. If anything I would suggest face towels as an extra for when taking a shower. It was a great experience, thank you!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property but a lot of building work arohnd
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Room comfort, communication

Best place ever!!!!!!!!

This place was the BEST. I want to keep it a secret however it feels wrong to. It was immaculate and way bigger than the pictures depicted. The area around the building is undergoing construction but do not let that deter you. You are within a 15 min walk to pink street, time out market, and so much more. There are so many tourist and local spot to entertain you and small grocery stores across the street. Parking in the nearby garage is easily to maneuver with luggage. Be sure to have cash for parking each time.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Wonderful stay: extremely stylish & spacious apartment in tremendous location. The apartment was spotless & all communication was easy. The street is vibrant & apartment is within easy walking distance of so many areas, giving a great array of cafes & restaurants. Overall, the apartment is excellent value.
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more spacious than we expected based on the ohotos. Theresa was vey welcoming and helpful. Location is good, walking distance to many places witihin 15 mt peremeter.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent studio apartment in Lisbon

The Hermitage Castelo - Casa Chafariz has excellent apartments in a very well located part of Lisbon. It's close to the city center and Bario Alta as well as Time Out Market and many restaurants. The rooms are spacious and include a full kitchen with refrigerator and stove. The staff are friendly, helpful and welcoming.The rooms are clean and have great views.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city stay with a small baby!
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BRIGHT & PRIVATE WITH A WONDERFUL LOCATION

A truly wonderful bright apartment right in the centre of town. Checkin and check out were so simple and easy. As a frequent visitor to Lisbon this is easily the best place I've stayed.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near enough to the central areas of Lisbon to walk in either along the front or through the winding streets but far enough out to be away from the crowds. The apartment is housed in a beautiful old building and we stayed in was Santos, 1A, which was lovely, extremely keen and with loads of natural light. It had excellent amenities and Teresa and the cleaning staff could not have been more helpful and friendly. The area has loads of great breakfast places and cafes very nearby and a outside bar close by too. Would highly recommend a stay here for your time in Lisbon.
Stayed 5 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need in a cosy Lisbon apartment! Teresa was so helpful and the space looked and felt brand new
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing excellent best place in lisbon cannot wait to come back
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab spot to learn about Lisbon

For a family, Casa Chavariz is absolutely ideal. Thank you Teresa & team for helping to make our stay in Lisbon memorable. Loved the location. Loved the apartment.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Beautiful room, very clean. Great kitchen and cooking supplies. Communication and service were wonderful.
Stayed 5 nights in May 2019