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9Hotel Mercy

4.0 star property
Elegant retreat in central Lisbon where attentive staff welcome travelers just steps from historic landmarks and the iconic Santa Justa Elevator

Choose dates to view prices

9Hotel Mercy in Lisbon near Rossio Square offers panoramic views and upscale comfort. Relax on the sunny terrace, browse the library, or use in-room WiFi. Multilingual staff provide dry cleaning and assistance, making it ideal for exploring the vibrant city.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$330
includes taxes & fees
31 May - 1 June

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(71 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(41 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Double Room

View from room

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Mercy)

Suite (Mercy)

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Lisbon City Center, a neighbourhood in Lisbon, 9Hotel Mercy is near a metro station and near a boardwalk. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and Fado Museum are also worth visiting. Visit our Lisbon travel guide
Map
Rua da Misericordia, 76, Lisbon, 1200-273

What's nearby

  • Rossio Square
    Rossio Square
    3 min walk - 0.3 km
  • Santa Justa Elevator
    Santa Justa Elevator
    5 min walk - 0.5 km
  • Avenida da Liberdade
    Avenida da Liberdade
    5 min walk - 0.5 km
  • Commerce Square in Lisbon
    Commerce Square
    8 min walk - 0.7 km
  • Castle of São Jorge
    Castle of São Jorge
    10 min walk - 0.9 km

Getting around

  • Largo Trindade Coelho Stop
    1 min walk
  • Rossio Station
    7 min walk
  • Lisbon (LIS-Humberto Delgado)
    32 min drive

Restaurants

  • Bairro do Avillez
    1 min walk
  • Cervejaria Trindade
    2 min walk
  • Taberna Do Avillez
    1 min walk
  • Casa Dos Pescados
    2 min walk
  • A Gruta de Camões
    1 min walk

About this property

9Hotel Mercy

  • Upscale boutique hotel near Rossio Square
  • Close to Santa Justa Elevator and Commerce Square, 9Hotel Mercy provides a library, dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
    • A front desk safe, a 24-hour front desk and a banquet hall
    • Coffee/tea in reception, multilingual staff and concierge services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guest rooms at 9Hotel Mercy feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and baths or showers
    • 32-inch flat-screen TVs with digital channels
    • Daily housekeeping and phones

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 20 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is 9Hotel Mercy pet-friendly?

Yes, 9Hotel Mercy allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at 9Hotel Mercy?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on 31 May 2026 start from NZ$330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at 9Hotel Mercy?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at 9Hotel Mercy?

Checkout is at noon.

Does 9Hotel Mercy provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is 9Hotel Mercy located?

Located in Lisbon City Center, this boutique hotel is within a 10-minute walk of Carmo Convent, Rossio Square, and Avenida da Liberdade. Santa Justa Elevator and Commerce Square are also within 15 minutes. Largo Trindade Coelho Stop and Praça Luís de Camões Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9Hotel Mercy Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Good property
Stayed 5 nights in May 2026
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zelia

Liked: Cleanliness, amenities, property conditions & facilities
Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Close enough to walk to everything in 5 to 15 minutes. The room was clean, and had a fun style. Staff were super helpful. We had minor issue which Paulo the manager fixed immediately. And Rita worked hard to help us organize our stay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy rooms
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Suneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice spot with access to transportation, restaurants and bars. Really friendly staff, they generously allowed me to store my bags a night before check-in and were amazing throughout the stay. I forget names, but I think it was Suzanne who assisted me initially. Everuone was lovely. Ah - the breakfast buffet is REAL - has great options and is not a sham as many places offer.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well located and walkable to a lot of Lisbon’s attractions. The rooms were clean and quiet, but a little dark. We did purchase breakfast but the service was reduced due to a kitchen fire that happened before our arrival. Not their fault but that did change some of our plans. Overall our stay was great and we would stay there again!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Nice place and good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Caecilia

Liked: Cleanliness, property conditions & facilities
Location is great
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Brianna

Liked: Cleanliness, property conditions & facilities
Clean room, staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mobeen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the place and the staff Juan and all!!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a very nice staff who were kind enough to lend us umbrellas for a rainy day of touring. We enjoyed two lovely breakfasts and the rooftop bar service was excellent as well and the rooftop view was very nice.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an excellent location and was very quiet for jet-lag sleeping! The staff was courteous and professional.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and comfortable bed. Perfect location
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern room. Great patio connected to the room. Very central location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location staff friendly no problems
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfortable hotel room centrally located to restaurants and attractions. Would definitely stay again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it! Good location and nice accommodations.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great. Nice location for a young couple. Nice staff, great breakfast. The room was amazing
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

ALDO

Liked: Staff & service, property conditions & facilities
Great location and rooms
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jamal

Excellent location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay in safe location close to everything.
Stayed 4 nights in Dec 2024