Garden

Reviews of New Flying Horse

3 out of 5
New Flying Horse
Upper Bridge Street, Ashford, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 192 out of 273 reviews" "
Rating 8 - Good. 67 out of 273 reviews" "
Rating 6 - Okay. 11 out of 273 reviews" "
Rating 4 - Poor. 3 out of 273 reviews" "
Rating 2 - Terrible. 0 out of 273 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Room was decorated and fitted with excellent attention to detail. Food, service and atmosphere in the pub were all outstanding. Would highly recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Lovely stay, brilliant staff, very welcoming. Premises were excellant, great decor with very fine food. Definitely will have a return visit and highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with little touches for a family
We stayed in the family room for 1 night with 2 children (2&5) The set up was perfect and the girls were so excited to sleep in bunk beds! Lots of lovely special touches like chocolate and flapjack treats left on the pillow and rubber ducks for the girls to play with in the bath. We ate dinner in the restaurant m, it was delicious! We left early in the morning before breakfast, but staff left each of us a breakfast pack up to take on our way! Wonderful hotel, would not hesitate to stay again!
Stayed 1 night in Nov 2023

10/10 Excellent

jim

Stayed 1 night in Sep 2023

10/10 Excellent

Pascal

Stayed 1 night in Sep 2023

10/10 Excellent

Ronald, Portland

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place
Wonderful place to stay. Staff extremely helpful and friendly - nothing was too much trouble. Bed really comfortable, room very pretty and quiet. Fab breakfast too.
Stayed 1 night in Jun 2023

10/10 Excellent

William

Stayed 1 night in Jun 2023

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit
Lovely place in a nice village. This is a return visit as we liked it so much first time. Excellent menu and really great food. Stayed in converted stable room and it was lovely and cool despite it being very warm outside. We will return.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

SARA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely country pub with great rooms
The New Flying Horse is a really quaint little pub with lovely rooms. Very comfortable beds, clean and nicely decorated. Kettle and everything else you might need along with friendly and helpful staff. The only thing that brought the rating down was the fact that they weren’t serving any food the night we were staying - a Sunday night with the Monday being a bank holiday. We chose to book a pub with rooms mainly because of the convenience of having dinner and a bed in the same place, something which really helps when you have two kids. On the morning of our arrival we woke to an email informing us that the restaurant would only be serving lunch - not very helpful when you’ve already paid for the hotel room and are due to arrive in a few hours time. Other than that - all good!
Stayed 1 night in Apr 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and hospitality
Awesome hospitality as a whole. Everything from our welcome, to dinner through to breakfast and check out
Stayed 1 night in Nov 2022

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were excellent and so was the food.
Stayed 2 nights in Oct 2022

10/10 Excellent

Tony

Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stayagain
Our 3rd stay at New Flying Horse & lived up to expectations again. Rooms are to a high standard with all amenities, food at evening & breakfast was superb with a good choice & varied menu. The staff were all very helpful & pleasant, thanks for another lovely stay.
Stayed 1 night in Sep 2022

10/10 Excellent

paul

Stayed 1 night in Sep 2022

10/10 Excellent

Charlotte

Stayed 1 night in Jul 2022

10/10 Excellent

Alexander

Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay, friendly staff. fantastic food very comfortable. Very accommodating management
Stayed 1 night in Jun 2022

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing country pub hotel staff fantastic dinner wonderful breakfast for us and our dog was so so good . The room excellent
Stayed 1 night in Jun 2022

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Character Village Pub - well worth it
Amazing stay. From arriving to leaving there was a very personable service. We booked dinner for the Friday evening and wow it was superb, their Chef certainly tantalises your tastebuds. The room was large and on the road but we didn't hear any traffic at all (even with window open). The stay at the New Flying Horse and dinner just made our anniversary. Oh breakfast - if you like smoked salmon then go for the Michelin Breakfast - the salmon and scrambled eggs are served in a warm croissant - I believe I made an excellent choice on this one.
Stayed 1 night in May 2022

10/10 Excellent

Andrew

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted somewhere for a night away where I could take the dog, enjoy good food and get a decent night's sleep. I got that and so much more. All the staff were top drawer - especially Nathan who went over and above. Too many hotels settle for adequate hospitality - the New Flying Horse looked after myself and the pup brilliantly. Great beer garden and lucky enough to have dinner and breakfast out on the terrace. Fantastic walk up onto the downs straight from the hotel. Will definitely be back.
Stayed 1 night in May 2022

10/10 Excellent

Joy

Stayed 1 night in Apr 2022

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Ticked all the boxes
This pub/restaurant/hotel was a great find as it achieved all this roles with credits all round. The room was delightful and well equipped. The bar had a good community atmosphere, the evening meal was good and we had a great breakfast. There needs to be a special mention for Nathan who was front of house at every turn and the catalyst for turning the physical aspects into an experience to be remembered.
Stayed 1 night in Mar 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and friendly with good food and lovely bedrooms. Offering breakfast earlier than 8 would be good for those travelling for work but staff did make me toast to go!
Stayed 1 night in Mar 2022

10/10 Excellent

Catherine

Stayed 1 night in Mar 2022

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joe Jane and the staff go above and beyond to make your stay memorable a great place to stay I will always use when I am working around that area
Stayed 1 night in Jan 2022

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab food and lovely place to stay
Wonderfully hospitable country pub where nothing is too much trouble for the landlord and the team to make our stay perfect. Fantastic and inventive food- can't wait to return!
Stayed 1 night in Dec 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful and quaint
The New Flying Horse is a really charming old pub in the delightful village of Wye. The Sunday roast is the best I have eaten and the breakfast rated just as highly. The staff and service are in comparison to a five star hotel. Thoroughly enjoy our stay there and will return one day in the Summer to sit in their beautiful garden and terrace.
Stayed 1 night in Dec 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
If like us you are looking for somewhere nice to stay while travelling to the Eurotunnel, then The New Flying Horse is perfect & a welcome alternative to some of the faceless chain hotel offerings closer to the terminal. We were greeted warmly, given a lovely room which was spacious, clean & comfortable & had an excellent meal in the evening. Make sure that you don’t miss out on the outstanding breakfast! This is definitely our first choice overnight stop on the way to France
Stayed 1 night in Dec 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great jo the new flying horse
Brilliant stay at there new flying horse. Traditional style pub with gastro pub food- amazing ! Service and staff excellent
Stayed 1 night in Nov 2021

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff that went above and beyond to help. The had great measures in place to be as eco friendly as possible. Parking is great and the beds are the comfiest I’ve slept in in a hotel.
Stayed 3 nights in Oct 2021

8/10 Good

Mrs S E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely
The hotel was really lovely. Everyone was friendly and helpful. The food was amazing and the room was absolutely lovely. My pillow was a bit hard but it was too late in the night to let anyone know so I used cushions. We had a really relaxed night which was just what we needed.
Stayed 1 night in Sep 2021

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally amazing place, highly recommend 5*
From the moment of arriving in the free carpark we could not fault the New Flying Horse. The lady at the bar was very friendly sorry didnt get her name, blonde curly hair. We were staying for a wedding in Wye and very kindly they allowed us and got our room ready for a very early check in at 11am... Joe then came to us to tell us our room was ready and we had coffee in the garden. My husband and I stayed for the night but Joe told my mum she could also stay as we had bunks, she didnt however she stayed at a relatives, but how kind. We had 2 dogs with us and Joe brought them treats, he also left his mobile number with us incase we needed him to let them out for us, again very kind but we did it ourselves. The room was lovely, comfortable, clean and very nice. big room with a lovely bathroom. Breakfast was amazing, my husband had the full Wye and I had the Michelin breakfast, delicious. Again staff were fantastic. The only downside to this place was that we were unable to stay longer, so another visit is definitely on the list. We will certainly return. Thank you for making our stay great.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2021

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good food and really comfortable & clean rooms.
Stayed 1 night in Aug 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Lovely pub, with friendly staff and everything was top quality. Thank you!
Stayed 2 nights in Jul 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and accomodation
Very comfortable stay - plenty of parking, friendly and helpful staff, comfortable room (with dogs), really good food - dinner and breakfast, even dog breakfast provided! We really enjoyed the New Flying Horse and will be back there as soon as we can.
Stayed 1 night in Jul 2021

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Relaxing stay, delicious food, great garden
Stayed 1 night in Jul 2021